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5぀星のうち5の評䟡

Recently bought Cowshed shower gel. It’s amazing and makes my skin feel superb. It has a superb fragrance and lasts for ages. Superb product just ordered more.

5぀星のうち5の評䟡

Treated myself to a manicure kit to give my worn winter hands some much deserved love. I have sensitive skin many products make them flare up - Chloe's advice on ingredients of the cream and the cuti... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Woeful. Ordered a Christmas gift on 20th December, due to a ‘road incident’ it’s been stuck with Evri since 21st. Can’t contact evri, no telephone contact from cowshed and no response to email conta... もっず芋る

5぀星のうち5の評䟡

A wonderfully relaxing time in the Lazy Lake! I opted for the Lazy Lake as a birthday treat and went with my best friend. Had a lovely time starting with a salt soak in a hot tub overlooking the l... もっず芋る

䌁業情報

  1. トむレタリヌ店

圓該䌁業による蚘述

Cowshed started with a simple mission: to inject a little country calm into people's busy lives. Today our spas and treatment-led natural therapies are famous worldwide for their originality, character and uncompromising attitude to quality.


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3.8

ほが満足

TrustScore 5段階評䟡の4

154件のレビュヌ

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3぀星
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3.8

すべおのレビュヌ

(154)

過去12か月のレビュヌ数: 8ä»¶

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5぀星のうち5の評䟡

Excellent customer service

Lovely products and excellent customer service.

2023幎9月1日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Gill,

Thank you for leaving us a review. We are so pleased to see that the customer care team have been excellent!

We look forward to inviting you back again soon.

The Cowshed Support Team

5぀星のうち5の評䟡

I was lucky enough to be gifted a


I was lucky enough to be gifted a treatment at Cowshed Primrose Hill and I attended a Salt Scrub & Massage for 90 minutes.

Lorraine has made it heavenly, the treatment itself was perfect in every aspect and the products used were fantastic. I enjoyed it so much that I promised myself to book one every month.

Many thanks to Lorraine and well done Cowshed for the high standards of your spa.

2023幎9月11日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Roxane,

Thank you for leaving such a lovely review!

Lorraine will be delighted to see your comments. We will make sure this is passed over to her.

We look forward to seeing you at Primrose Hill again soon!

The Cowshed Support Team.

5぀星のうち1の評䟡

Opened lotion .. not pleasant

I bought 2 gift sets from Cowshed.
On opening the first the top on the lotion had been opened and dried up lotion was around the top.
Absolutely disgusting.
The other was bought as a present. So fortunate I didn't give the first box.
Cowshed not interested despite me contacting them for an explanation.
Please check anything you buy from this company as its not pleasant if you open a product which has already been used.

2023幎8月13日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Alison,

Thank you for your feedback. We are so sorry you have received an open product! This is not at all what you should expect from Cowshed.

We understand that you contacted our support team, who immediately apologised for this and offered you a refund or replacement. Our customers are our priority and we always want to ensure you receive your products in perfect condition as a first step.

We take all feedback very seriously and the member of the team you have spoken with forwarded the feedback to the broader team for investigation. This team will look into what has gone wrong on this occasion. However, This is not a team you should expect to hear back from directly. I can see that as you requested an update, one of our agents has advised you that this seems to be a fault in the packaging on this occasion.

We can assure you that this is not an old tester. We follow strict hygiene regulations and our shipping facility is not set up to use testers.

Please accept our sincerest apologies once again.

The Cowshed Support Team.

5぀星のうち2の評䟡

What has happened to Cowshed products

What has happened to Cowshed products. They dropped the quirky names (woke brigade pressure). No depth in the products. You wouldn’t even know you’ve had a shower as the fragrance is sooo weak. Skimping on the essential oils no doubt. The man’s shave cream is appalling, zero fragrance and no body.
2 starts as I guess it looks better in the bathroom than Dove. Come on Cowshed bring back the old times.

2023幎8月1日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Chris,

Thank you for sharing your feedback.

We are very sorry to read your comments and have also shared this with the wider team to look into.

A member of our support team will be reaching out to you directly. Please keep an eye out!

Kind Regards,

The Cowshed Support Team

5぀星のうち5の評䟡

I had bought my daughter a maternity


I had bought my daughter a maternity gift voucher last year September but due to my grandson arriving 4 months premature & spending 7 months in neo-natal care my daughter never had the chance to have the treatment, so I reached out to the customer service & a team member called Eleanor responded very quickly & was so kind & took the trouble to help me find the original voucher
 thank you so much Eleanor for your time & patience, my daughter was so pleased that she can now enjoy a relaxing treatment.

2023幎7月26日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Maxine,

Thank you for your feedback.

We are so pleased to see Eleanor was able to resolve this for your daughter!

The Cowshed Support Team.

5぀星のうち5の評䟡

Relaxing and great service

I had a wonderful Ultimate Cowshed massage at the Shoreditch House spa. It was so relaxing and the finish on my nails lasted for ages (normal varnish, rather than gels). I’d also like to mention Carol in the customer support team who resolved an issue with being able to use my voucher. She responded quickly and extended the expiration date so that I could be sure to use it!

2023幎7月21日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Harriet,

Thank you for your review.

Carol will be delighted to read this!

We hope to see you in the Spa again soon.

The Cowshed Support Team.

5぀星のうち5の評䟡

I live in Florida in the USA and have


I live in Florida in the USA and have ordered numerous product on line. Products are first class and shipping is faster than domestic shipping. Very pleased.

2023幎7月13日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Anna,

Thank you for taking the time to leave your feedback. We are so pleased to see it!

The Cowshed Support Team.

5぀星のうち5の評䟡

Always a pleasure visiting this place

Always a pleasure visiting this place! The smell, the products and the friendly staff. Thumbs up as always

2023幎7月10日
Cowshed ロゎ

Cowshed からの回答

Hello Lindsey,

Thank you very much for your review.

We are so pleased to see you love the products as much as we do!

The Cowshed Support Team.

5぀星のうち5の評䟡

Georgia at customer care was a great


Georgia at customer care was a great help in resolving my query, polite and friendly.

2023幎5月17日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Nicole,

Thank you for your review. It is so great to see your comments. Georgia too will be delighted!

We hope to invite you back in the future!

The Cowshed Support Team

5぀星のうち5の評䟡

Excellent customer service

I haven’t used Cowshed personally but I bought a voucher for my sister in law a few years ago after the birth of my niece on rave reviews from friends. Because of a combination of Covid and a battle against childhood cancer my sister in law never got to use her voucher. I wrote to Cowshed recently to see if there was any way the could help with the expired voucher. Lucy provided excellent customer service, with a really sympathetic and helpful response. I was so touched by her and Cowshed’s kindness. Thank you to Lucy and Cowshed 😊

2023幎3月12日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hi Francesca,

Thank you so much for leaving your review.

Lucy will be so pleased to reach your comments.

We look forward to inviting you back soon.

The Cowshed Support Team.

5぀星のうち5の評䟡

Fabulous service

Fabulous service - products were luxurious!

2023幎4月24日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Hollie,

Thank you so much for your feedback.

We hope to invite you back soon!

The Cowshed Team.

5぀星のうち5の評䟡

Excellent customer service from Chinasa


Excellent customer service from Chinasa who extended a gift voucher that had expired ages ago. Super quick and friendly :)

2023幎4月24日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Christina,

Thank you so much for your feedback and kind review.

We hope to invite you back soon!

The Cowshed Team.

5぀星のうち5の評䟡

What a treat!

Treated myself to a manicure kit to give my worn winter hands some much deserved love. I have sensitive skin many products make them flare up - Chloe's advice on ingredients of the cream and the cuticle oil much appreciated. Tried both, so far so good and usual lovely smell from Cowshed. Wonderful to hear the products are used in the spas during treatments - hope to treat myself to a spa visit when I'm in London next!
Shelley

2023幎4月1日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello there,

Thank you so much for your feedback and kind review. We appreciate your feedback on our customer service team and for Chloe, we will be sure to share this with the wider team.

We hope to invite you back soon!

The Cowshed Team.

5぀星のうち5の評䟡

Good service

Ordered the deodorant spray, but never received anything. You can never get through to a person on Evri so emailed Cowshed.
Customer service team sent me out a replacement which arrived not long after I reached out - so thank you!

2023幎3月8日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello There,

Thank you for your feedback. We are so pleased to hear that you issue was resolved!

We look forward to welcoming you back in the future.

The Cowshed Support Team.

5぀星のうち5の評䟡

Thank you so much for giving me a new


Thank you so much for giving me a new voucher when the expiry date on mine ran out :)
I'm so happy.

2023幎3月31日
自発的なレビュヌ
Cowshed ロゎ

Cowshed からの回答

Hello Marianne,

We are so happy we could help and appreciate your feedback.

We look forward to inviting you back in the future.

The Cowshed Support team.

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