After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... ãã£ãšèŠã
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The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... ãã£ãšèŠã
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... ãã£ãšèŠã
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Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... ãã£ãšèŠã
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CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
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Shop 9 / 47 Ashmore Road, 4217, Bundall, ãªãŒã¹ãã©ãªã¢
- 1300133298
- info@cpap.com.au
- cpap.com.au
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Camping battery ð
Finally got a battery for my CPAP that goes the distance camping. Lightweight and compact which is what I needed. Delivery time was good with great communication.
Easy and delivered on time
Very good business and personal to doâŠ
Very good business and personal to do business with. Supply's normally delivered within two days.
Fast service with item received in goodâŠ
Fast service with item received in good order.
good service
Thr website wss easy to navigate
The website wss easy to navigate. Competitive prices. Prompt delivery of my order.
The straps I got for my mask are smallâŠ
The straps I got for my mask are small it says they are all one size, and the front straps twist when sleeping. , I have to undo the straps reset and try to get back to sleep. may be better if I just go to a store instead of online
Not happy with the new mask
Not happy with the new mask. Love the pillows, they're an improvement, but invariably the mask comes off during the night. The single strap slides up no matter how tight I make it. Just not trustworthy.
Professional company doing the right thing.
Ordered new. machine and got it two days later all the way from Queensland, not bad.
Had a problem with the humidify which with one phone was sorted out.
my incorrect ordering replaced quickly with the correct item.
I ordered the wrong item which i returned to Cpap direct and very quickly was sent the correct item at no additional cost.
A very good experience
Very helpful staff who went out of their way to make sure I had a variety of masks to trial before purchasing. Any questions were answered and there were plenty of online resources to get started, in addition I got a great deal on my final purchase and a very generous gift voucher. Overall a very good experience.
Received product on time and was asâŠ
Received product on time and was as described
The communication was fantastic
The communication was fantastic, as was delivery time..
Extremely comfortable with the serviceâŠ
Extremely comfortable with the service it was given to me by the representative cost was reasonable delivery was excellent compared to rez met their self or other representatives of them which would encourage you never to buy their equipment with the service they offer however cpap direct was a total different and a pleasure to work with.
Everything I ordered arrived in iâŠ
Everything I ordered arrived in i packaged on-time according to the terms of trading, Package also in good condition and everything works. Thank you, i todayâs terms that excellent
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