Ordered a mask which was listed on the website as being in stock. 9 days later no update from them so I gave them a call, only to be told they don't stock it. They didn't even bother to email me to te... ãã£ãšèŠã
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Itâs been 12 years since we purchased her Resmed S90 so when we recently replaced it with the latest Air 10 machine ⊠WOW! What a magnificent difference in the upgrade of the CPAP machines. She said... ãã£ãšèŠã
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I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... ãã£ãšèŠã
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You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... ãã£ãšèŠã
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CPAP Australia ã«ã€ããŠ
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CPAP Australia is Australiaâs leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAPâs clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAPâs clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
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- 1300 692 727
- cpap@cpapaustralia.com.au
- cpapaustralia.com.au
4.2
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Sent the wrong product
2023幎8æ11æ¥
CPAP Australia ããã®åç
Hi Greg,
Thank you for taking the time to share this review with us.
I believe we have since rectified your order, we do apologise for the delay.
If you run into any further order or product issues, please be sure to let us know.
Sleep well,
CPAP Australia
CPAP Australia ããã®åç
Hi Allan,
We couldnât be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well, CPAP Australia
A timely service
My order was delivered in a timely efficient manner. A great service!
Thank you.
Helen
2023幎8æ10æ¥
CPAP Australia ããã®åç
Hi Helen,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Great service
2023幎8æ10æ¥
CPAP Australia ããã®åç
Hi Colin!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
CPAP Australia ããã®åç
Hi Gail!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Wrong and Faulty Parts
I was going to score higher based on the outcome of my contact regarding the issue. Unfortunately I have not been able to contact you either via web portal, captcha tool was not working, or by phone, I just sat in position 1 in the que for 30 mins. Left a message for you to call me when convenient for you, probably not so much for me.
The issue is that you have sent me the wrong size mask and the elbow joint leaks around the joint.
2023幎8æ31æ¥
CPAP Australia ããã®åç
Hi Tony,
We apologise for the delay in our response and are very sorry to hear you are having trouble with your equipment in your order.
Please contact us via phone on 1300 69 2727 and we will do what we can to find a resolution.
Thank you.
CPAP Australia
Great to deal with. Fast delivery.
As always easy to deal with and lovely fast delivery!
2023幎8æ9æ¥
CPAP Australia ããã®åç
Hi Ann!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Fast and reliable service
2023幎8æ9æ¥
CPAP Australia ããã®åç
Hi Isabella!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Happy with the price and the service.
Happy with the price and the service.
Delivery was prompt.
2023幎7æ18æ¥
CPAP Australia ããã®åç
Hi Roslyn!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Fast delivery easy purchasing.
2023幎7æ18æ¥
CPAP Australia ããã®åç
Hi Wendy!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
CPAP Australia ããã®åç
Hi Melisa!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
CPAP Australia ããã®åç
Hi NA!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to deal with and quick delivery
2023幎8æ8æ¥
CPAP Australia ããã®åç
Hi Anthony
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to use website and fast delivery
2023幎8æ5æ¥
CPAP Australia ããã®åç
Hi Milorad!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to order and quick delivery.
2023幎8æ7æ¥
CPAP Australia ããã®åç
Hi Frank!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
CPAP Australia ããã®åç
Hi Suellen!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Itâs not really uncomfortable to wear
Itâs not really uncomfortable to wear. I got used to it very quickly. It stops my jaw from dropping and my mouth opening. I find that it makes a huge difference in my snoring along with my mouth guard. Not 100% but very close.
2023幎8æ5æ¥
CPAP Australia ããã®åç
Hi Karl,
Thank you for taking the time to share this wonderful review with us and the community! We couldnât be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
Fast service and good price.
2023幎7æ16æ¥
CPAP Australia ããã®åç
Hi Leanne!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Very happy All items where as advertised andâŠ
All items where as advertised and delivered on time
2023幎7æ17æ¥
CPAP Australia ããã®åç
Hi Wayne!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
The youth headgear set did not comeâŠ
The youth headgear set did not come with a magnetic cloth which I was told specifically when I asked. Is the old style. You should let me know before that. I specifically ask to have the magnetic opening. Good received is not the same.
2023幎7æ16æ¥
CPAP Australia ããã®åç
Hi Angie,
We are sorry to hear there was an issue with your order.
Please email us on cpap@cpapauastralia.com.au if there is anything further we can do to assist you.
Sleep well
CPAP Australia
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