Crash Data Airbag Reset & Repair レビュー 

145
•
TrustScore 5段階評価の4

3.9

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5つ星のうち5の評価

Had my ECU airbag module repaired today , I drove to their unit dropped off and collected 2 hrs later fitted on my van air bag light gone now no issues great price and service thanks to the team . Ke... もっと見る

5つ星のうち1の評価

I am extremely disappointed with my experience with Crash Data. I sent them my BMW Roll Over Controller (ROL/ROC) for repair, order number 40599. In total, I paid approximately £150, incl... もっと見る

5つ星のうち5の評価

Developed the dreaded airbag warning fault on my Ducato motor home. Mechanic originally said likely to be connectors under seat but they checked out ok. Diagnostic showed 'Control Unit Fault' but ga... もっと見る

5つ星のうち5の評価

I sent my Peugeot Boxer based motorhome faulty air bag module on Monday and had it back by Thursday because I opted for the Royal Mail 48 hr service. Back in the vehicle this afternoon and all up an... もっと見る

企業情報

さまざまな外部ソースから提供された情報

🌍🌏🌎Worldwide Airbag Module Reset 💶💷⏱Save Time & Money 🚗💥🚙Crash data event removal 🛬🛫 Same day Repair


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3.9

ほぼ満足

TrustScore 5段階評価の4

145件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.9

すべてのレビュー

(145)

過去12か月のレビュー数: 12件

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5つ星のうち5の評価

Arranged repair through their website

Arranged repair through their website. Turned up, reserved parking for Crash data Liverpool customers. So no hassle.
Very proffesional from entering to leaving, also advised as to why my ecu failed. They were spot on.
Would use again and highly recommend to trade or any vehicle owner. Mine was from a motorhome.

2020年10月12日
自発的なレビュー
5つ星のうち5の評価

August SRS data problems.

I cant say that I didnt have my doubts as too many 'charleton' websites now prevail. However, the experience turned out to be a good one with a great outcome. Fast,
very efficient and the job done. Thank you Crash Data. (I hope I never have he same problem again, but if I do, I know where I'm going to take it as Crash Data gives you peace of mind.)

2020年8月11日
自発的なレビュー
5つ星のうち5の評価

Satisfied customer, Great service.

I had initial doubts about the service and company as I do with most things. However I can say my doubts were unfounded. The service from start to finish was very good. My Fiat Ducato airbag ECU was returned promptly, in fact if I had seen and answered their email when it arrived I would have received my unit at least a day earlier. The turn around was very fast. Fitted by myself (I was a mechanical engineer) has proved very successful. Vehicle had been road tested for one hour today. All OK. I would suggest if anyone has an airbag fault which cannot be found by hand and eye checks, that you consider this company for your ECU test and repair.

2020年7月29日
自発的なレビュー
5つ星のうち5の評価

Excellent service

recommend this company if you have an airbag ECU fault. The service is very good and price is much lower than what the Peugeot dealer would have charged. Sent on Monday returned Wednesday. Even got great assistance from Abbey on the Web chat on refitting when faults kept showing. Some great tips on possible causes and problems solved.

2020年6月25日
自発的なレビュー
5つ星のうち5の評価

Outstanding service

Outstanding service, I couldn’t fault there professional staff and service, my unit was unrepairable so agreed to have a replacement unit out of the three options they offered me at 11.20 am and received the replacement at 10.15am the following day
They will be the only company I will recommend the to fb based Bailey motorhome owners group

2020年6月10日
自発的なレビュー
5つ星のうち5の評価

perfect service

There is no doubt that this is the company to use if you have problems with your ecu's, fantastic service, good advice and a turnaround time that beats all expectations.
I really do not believe that any of the less than five stars reviews are a true reflection of this company.
I will be a returning customer as soon as I re-open after the covid 19 problems
Thank you all for such a fantastic job.

2020年6月10日
自発的なレビュー
5つ星のうち1の評価

Do not use this company, they are aggressive and abusive and they will rip you off.

I saw their website. Their wording was. "Airbag Module Reset and Repair" Cost £30. Their site also said "For anything other than a reset, call first". I phoned and spoke with them, they said to just send it as a normal repair. I asked how long, they said get it posted and we will do it the same day we receive it and post it straight back.

Sounds like a great service.

I booked and paid for the repair online and went out and posted it straight away.

When I got back home I received a message saying there was an error and an invoice attached for £60.

I rang them and spoke to a woman, I said it was out of order to tell me to post it and then tell me the cost is double the advertised rate, she said repairs are £60, not £30. I pointed out the wording on their website and she said "It says on our web site that any repairs are £60". I asked her to tell me where but she couldn't, She then told me she didn't like my attitude and started swearing at me and accused me of speaking over her when, in fact she was doing it to me. The whole conversation went downhill with her swearing and shouting at me.

When she finally let me get a word in I said don't repair it, send it back when you get it. She said "I will call you for payment for the postage when I get it". It cost me £3 to send it. A couple of days later I got an email telling me to pay £6 for the return postage.

I contacted a breakers yard and they told me that providing the part numbers were the same, to just swap it for a used module.

He sent me one for £35 including postage and it works fine.

Don't pay these people to get ripped off. Get a used replacement for a lot less money.

2020年5月3日
自発的なレビュー
5つ星のうち1の評価

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY, THEY TAKE YOUR MONEY AND RETURN YOUR MODULE WITH MORE ERRORS THAN BEFORE. This is what happens, then when you try to get the problem sorted the only option they give is for you to PAY AGAIN to have the unit retested. They hide behind incompetent 'live chat' and a PO BOX address. I am in the process of getting my money back through my bank as this company have just ignored all my requests. THEY EVEN HAD THE CHEEK TO TELL A VW TRAINED MECHANIC THAT HE WAS DOING HIS JOB WRONG!!!!!

**** YOU HAVE BEEN WARNED **** AVOID CRASH DATA ALL COSTS **** YOU WILL REGRET USING THEM ****

Having now allowed crash data to totally deny the facts I cannot stress how much of a mistake it was ever using them. I also completed a survey that they had the audacity to send me...needless to say I have not received a reply. My bank have now been successful in getting my money back and this proves that the company cannot be trusted. If you look at other reviews for this COMPANY you will see they have done this EXACT THING BEFORE, another review states that their module was also SENT BACK WITH MORE FAULTS, these people should be banned from trading. I have notified trading standards and look forward to hearing what rubbish crash data tell them. ALL I CAN SAY IS AVOID CRASH DATA LIKE THE PLAGUE, THEY WILL TAKE YOUR MONEY AND TALK RUBBISH AND DENY THE TRUTH... YOU HAVE BEEN WARNED.

2020年4月4日
自発的なレビュー
Crash Data Airbag Reset & Repair ロゴ

Crash Data Airbag Reset & Repair からの回答

Unfortunately, this review is mostly a fabrication of this customers actual experience with us; so, for the sake of fairness I will leave our experience.
Your module was repaired and returned to you with a full test report showing you it was successfully repaired and fully communicating. Since your garage have received the module back, they cannot communicate with it, we suggested this may be due to it not being correctly installed as we could fully communicate with the module when it was with us, as per your test report. We have not only advised you, but we also contacted your garage on your behalf to try to get to the bottom of the issue for you. We asked them to try re-installing the module and if they were still having difficulties, you could send the module back to us and we could re-test it and you would only pay a testing fee IF the module was in fact correctly repaired as we have stated. The garage has not as yet refitted the module, nor shown any kind of proof of any problems still to date.
We have also not ignored any of the many points of contact with you. From when we spoke to you initially a couple of times before you even sent the module to us, you complained about the cost of your repair despite the fact that you can clearly see all our price points on the website, nothing is hidden. Since receiving your module back, we have answered and responded to all 4 of your chats, we have tried to call you to discuss with you, but you refused to speak with us, we have even called your garage on your behalf in order to help you. We have also responded to the dispute you raised on PayPal, where we submitted copies of your test report and chat transcript and as you know, PayPal did not think you were entitled to a refund based on the evidence submitted by us and have ruled in our favour. To now on Trust Pilot, where we are once again responding to you and not ignoring your requests! On every occasion we have spoken to you or your garage we have given you the opportunity to return the module to us so we can see what the problem is that your garage appear to be having and help you to get to the bottom of the issue. That offer is still open to you should you wish to send the module back.

5つ星のうち5の評価

Saved hundreds over dealer price.

Had an airbag and seatbelt warning light on my Peugeot Boxer. Sent off to crash data on the Thursday, repaired unit was back with me on the Saturday. Online chat person very knowledgeable and helpful.

100% recommended.

2019年10月21日
自発的なレビュー
5つ星のうち5の評価

Service is fantastic fast and quick…

Service is fantastic fast and quick very safe and was two days to get back my airbag module.
Also they send a list about the fault codes what the module locked.
After the service no fault codes and you able to delete any fault codes.
Highly recommended because the car dealers offer to replace the airbag module £899.
Huge savings thanks for Crashdata.

2019年9月28日
自発的なレビュー
5つ星のうち5の評価

Ducato airbag warnings and light.

Developed the dreaded airbag warning fault on my Ducato motor home. Mechanic originally said likely to be connectors under seat but they checked out ok. Diagnostic showed 'Control Unit Fault' but garage didn't even know where it was located. Crashdata sent location and removal instructions. Took 10 mins to DIY. Sent Weds pm back Sat am. 10 mins to refit and all is good. No lights, beepers or warning messages!

2019年8月10日
自発的なレビュー

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