I ordered a custom sign in August 2025. It arrived in a different color than I ordered and what was listed in my quote. When I raised the issue, the most they offered was a 50% discount to remake... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I ordered a custom sign in August 2025. It arrived in a different color than I ordered and what was listed in my quote. When I raised the issue, the most they offered was a 50% discount to remake... もっと見る
企業が回答しました
This is my second time getting a sign made and both experiences gave me a great sign. The work is high quality and reasonably priced. You will be pleased and there's no commitment until you approve th... もっと見る
企業が回答しました
We hired createneon to create our sign for our nail studio. They are the one who reached out to me first and there was some scammers also reached me out. They have the best customer service and answer... もっと見る
企業が回答しました
Our perfect signage with great and easy customer service & fast delivery. Very happy with our product ontop of our reef tank. Thank you!
企業が回答しました
At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers. We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business. Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed. We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand. With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
1968 S. Coast Hwy #5024 Laguna Beach, 92651, California, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I purchased a beautiful neon sign for what was my son’s new sandwich shop. Delivery was quick, the colors were exactly what we wanted and it was the perfect way to welcome to those who came to eat there. A year and a half later, the business tragically burned to the ground. Fortunately, with the help of his community, my son has been able to open in a new temporary location. We knew right away that he needed the same sign that had been in the old building to welcome customers into the new location, so I placed another order with Create Neon. Again, delivery was prompt, colors were perfect and the new sign has helped make the new location feel a bit more like “home”. I really can’t say enough good about their product. Thank you Creste Neon.
My first order was shipped from China and ended up in another state. I reached our to the company and it took about a week to get back to me. They did rush to get my order replaced and I did receive the second order in a shorter period of time. The sign came out great.
Amazing Service & Quality!
I had a fantastic experience with Create Neon! From the moment I submitted my design, the team was incredibly helpful. They quickly provided a mock-up and guided me through the entire order process. I had a dedicated agent who answered all my questions and made everything super easy. The delivery was fast, and the neon sign exceeded my expectations—the quality is amazing and the price was unbeatable. I 100% recommend Create Neon!
Beautiful neon sign! The designer worked with me on colors and size to help me get exactly what I needed. They had helpful suggestions on how to install it. Shipping was fast and product was AMAZING!! Would definitely buy from them again!
This is my second order through this company. They are fast and efficient with delivery and I really love the presentation! I had one customer with logo for my office, which is awesome! I get so many compliments and it gets lots of attention. My second one was just for fun and again prompt service!
Excellent customer service and great product. Absolutely satisfied with it and the advice I received from them about the design. Highly recommend them and will use them again. Great job!!
My business is Elite Combat and Fitness, I was excited to receive my sign, but unfortunately, the quality did not meet expectations. One of the letters was loose upon arrival, and a cable was pinched between a letter and the casing. When we turned the sign on, the cable melted—a serious safety concern. Additionally, the "Combat & Fitness" text beneath "Elite" was not proportioned correctly, making it look much smaller and barely visible. A good sign is everything for a new business, so this was disappointing and honestly heartbreaking. I have pictures of the issues, but there's no option to attach them.

Create Neon からの回答
What a great experience. And great quality results. Start to finish. Using them again!
The product we received certainly exceeded what we expected to receive, Create Neon delivered! We love our sign.
They were incredibly efficient! Communicated great and our sign looks perfect!
It was amazing people are blown away by how our new shop looks
Great Communication from Jordan! Quick Turnaround time! Proofs were on point!
Outstanding service support and product, had a problem with the sign called and got a replacement instantly no hassle and it’s fantastic now in my room!!
Do not trust this company. Signage came NOTHING like described. It came with broken cables. No adapter. How am I supposed to use this ? Plus the customer service has been
SO VERY DIFFICULT to reach out. Its like they are not existent . STAY AWAY
Knowing nothing about LED neon, I sent inquiries to several companies. Jordan replied promptly and provided excellent information. He sent a very detailed estimate and was responsive in answering my questions and concerns. The sign came very promptly and is exactly as described.
Quality sign. Quick delivery. Great service. All around a smooth experience.
Had problems ordering from Amazon 3 times. Over a period of 6 months, with shipping issues and design issues! I reached out directly to Create Neon after a Google search, and customer service was amazing! They were able to meet my budget and work with a complicated design. They expedited shipping to arrive before Christmas and it was absolutely perfect! I would recommend to anyone!
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。