Unfortunately I didn't check TP before buying two 'marble' lights from this store. If I had, I wouldn't now be trying to get a refund of $300 for the 'marble' lights I received which are in fact p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chinese bagger, niks Zweedse kwaliteit. Tuinlampen voor op het balkon besteld. Kleiner en zwakker dan het filmpje op de site doet vermoeden. En retourpolicy is natuurlijk verschrikkelijk. Steeds mee... もっと見る
Catastrophique Sans mention aucune, ils vendent des produits qui viennent directement de Chine avec des délais monstrueux de plusieurs mois !! Mais les prix eux ne sont pas chinois … Pour une comm... もっと見る
I ordered 2 Lustra lamps. After 5 weeks of waiting only 1 arrived. The order was marked as complete! NO! I have contacted them several times. Same person ELSA responds each time but the respo... もっと見る
企業情報
当該企業による記述
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I gave this lamp to my parents and they…
I gave this lamp to my parents and they are really pleased with it. They especially like that it doesn't need constant battery replacements.
Poor quality
Poor quality. Looks like it’s sleek and stylish from the website but it’s just temu rubbish. Really plastic and bulky. When I tried to return it I was offered partial refund or to ship it back to china. I wouldn’t recommend
In the evenings
In the evenings, we utilize the lamps outside. They are incredibly convenient because they can run for the entire night on a single battery.
I purchased 2 spherical garden lights…
I purchased 2 spherical garden lights costing £110. Lightweight, cheap and not fit for purpose in a UK garden. They will blow away. I haven’t tested them but I think they won’t solar charge but will need constant electrical charging , if they work at all. Wanted to return items . Asked for an address which should have been in Sweden. NO China. Felt threatened by the cost of return and was offered £35 to keep them. After complaining again I was told that was all they would do unless I returned to China. I accepted £35. Better that than nothing. Beware. Do NOT purchase from Creative Lighting. Deceiving advertising .
realizei uma compra em 25 de janeiro de…
realizei uma compra em 25 de janeiro de 2026 e o produto sequer consta como pronto, quanto mais uma mera estimativa de envio. pelo chat inicialmente minha encomenda e e-mail eram reconhecidos, mas agora nem isso!!!!
In just six days the lights arrived…
In just six days the lights arrived sooner than I had anticipated. They look nice and are simple to set up.
Defective products, poor customer care service.
One star is too much for them ,they should have no star rating at all,,, quality is very very poor, ! Customers satisfaction is even poorer,,
I have made a mistake in buying their products,,,
Truly regret spending my money for a defective lamps 👎👎👎👎👎👎👎👎
I ordered a cordless lamp for my…
I ordered a cordless lamp for my bedside table. It’s practical, easy to move around, and the soft light makes it nice for reading.
I bought a light and I never received…
I bought a light and I never received it. I told Creative Lighting that I hadn’t received it, they referred me to Speedx, their delivery company. Speedx’s photo of delivery was of the driver’s wheel, not my house or proof of delivery. I complained to Speedx that I had not received the item. They referred me to Creative.Lighting who say they will look into it. I don’t think they will. It is a scam. DO NOT BUY.
Qualité en rapport avec le prix
Qualité en rapport avec le prix
Pas de SAV suivi pour un dysfonctionnement sur une guirlande depuis novembre 2025 malgré 3 relances
SILENCE MAIL TOTAL
DEROUTANT ET DECEVANT malgré une bonne volonté apparente !!! :
"Merci de nous avoir contactés chez Creative.Lighting. Je suis ravie de pouvoir vous aider.
Je suis désolée d’apprendre ce problème et nous ferons bien sûr de notre mieux pour vous assister. Veuillez vous assurer d’avoir retiré la languette plastique avant d’utiliser la télécommande.
Pour mieux évaluer la situation, pourriez-vous nous envoyer une courte vidéo montrant le problème rencontré avec le produit ? Merci de vous assurer que le produit soit dans un environnement sombre lors de l’enregistrement.
J’attends votre retour avec impatience et vous souhaite, ainsi qu’à vos proches, une excellente journée !"
Good quality for what I paid
Good quality for what I paid. The finish looks neat and the lights fit in well with the space.
This company is a scam.
They took a month to ship my order, which definitely did not ship from Europe, despite their claims of being a Swedish company. Then they claimed it was lost and they were going to ship it again, then went back on their word and said it was on the way, then claimed it was delivered when it wasn't. They simply ignore any request to cancel the order and get a refund and only reply to the messages they want to reply to. Horrible attitude and response times that take ages for products that are probably never actually shipped. Stay away from this company.
I tried to purchase a cordless wall…
In the end my purchase was delivered on the 5th of March 2026. Providing people with a confirmation email and a tracking code can avoid anxiety for the purchaser. All good. Barry.
Sweatshop in China
Sweatshop in China, acting like a Swedish company. Products are trash, and the so-called customer service is horsesh*t. Avoid at all cost.
Faulty light
Faulty light, after a number of emails and ageeing that they would replace. the faulty light -they just ghosted me - Please DO NOT BUT from this Website
Not as described. Con.
The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to send them back to China! Eventually I advised the credit card company of the issues and they instigated a refund. CL are a con.
Absolute scammers
Absolute scammers. Claim they have items in stock and take your money but then nothing. Companies like this should be struck off!
Following weeks of back and forth they…
Following weeks of back and forth they agreed to a refund. Only to then make that process as complicated as possible.
Parts currently sat in chinese customs going back and they seem in no hurry to pick it up.
Failures at every level by a scam "swedish" chinese company.
Locomotive Train Humidifier
Creative Lighting will deny you a refund when you never received your order in my case the Locomotive train. I received an email stating that my order was delivered checked my mail box nothing! Called my post office again nothing they said there records shows delivered but not in my mailbox. I've emailed Creative Lighting they will not refund a shipment I never received. I will not order from this company ever again! They're crooks and liars! I disputed with my financial institution creative Lighting sent the emails that even show that I had emailed creative Lighting looking for the shipment with only response from creative Lighting saying the order was delivered. My order NEVER made it to my mail box still even with the proof to my financial institution Im out of $112.90. If you want to donate your money then order from these crooks! Good luck getting whatever you order you MAY or MAY NOT get your order.
Niet doen
Niet doen. Tuinspots op zonne-energie werken niet of nauwelijks. Opladen alleen in felle zon, in winter heb je er helemaal niets aan terwijl ze het dan juist zouden moeten doen. Gewoon Chinese goedkope troep.
Waarom ben ik hierin getrapt???
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








