Creative.Lighting レビュー 310

I have never been so disappointed with such rubbish in my life and the dreadful customer service
I ordered a butterfly light it arrived all falling apart and not put together ,I emailed them and they without asking just sent another one ,this one was faulty as well ,I emailed them saying I want a refund and u can have your rubbish goods back they ignored me saying nothing
An awful company and absolute rubbish items
I hope they go bust ,every company should let a customer of goods are unsatisfactory get a refund ,ignoring a customer is disgusting ,I budget for my money and deserve better service
Disgusting company

I ordered during the weekend and it shipped Monday morning. Fast processing.

I ordered a cordless lamp for my bedside table. It gives a warm, cozy glow and feels well made. Delivery took about a week which was fine.

Terrible . This company is a scam. Product received is trash .
Item sent back for refund and it bounced back to me from a Chinese address .

Total sham artists

The table lamp I ordered has a nice, soft glow that works great for evenings. It's not too bright but just enough for reading. It took around 8 days to arrive.

Honestly pretty underwhelmed.
It’s now over a week since I ordered the goods and no sign that they are arriving any time soon.
From what I can see the company are based in Sweden but the products come from China. This should be made clear. The event we needed the product for has passed so, highly likely this will be sent back.
Pretty disappointing tbh

Update as at 29th November.
now 21 days since I paid for this item, nothing, no delivery, no goods. when I check they say

"we can't find the shipment so we have shipped it again. don't worry its definitely shipped, we are just giving it a new number"

Not quite sure that's how it works. I asked for a refund but apparently I have to wait for the delivery before I can do that.....

I feel a chargeback coming on ;-)

We bought a Cordless Wall Art Light in Black / 40cm.
It was easy to mount & looked good on the wall.
Unfortunately it takes 4 hrs to charge & lasts only 8 hrs, not the 12-20hrs as advertised! Like most other cordless tools where you need a spare battery when the charge runs out, I presumed you would be able to buy another lamp & have it fully charged ready to go. Unbelievably Creative lighting won't sell you another light only, so I had to buy another unit & now I have a bracket, charging cable & remote control I don't need - crazy!!

bad company

Nul stjerner! Det her er svindel. Hvis man trykker på 5 stjerner eller 4 stjerner, ligger der ingen anmeldelser. Hvordan kan det overhovedet lade sig gøre, Trustpilot? Jeg føler mig snydt – både her og på grund af hjemmesiden.

Produkterne er ikke produceret i Sverige, men kommer fra Kina. Ingen af linkene virker i forhold til forsendelsen. Jeg plejer ellers altid at tjekke ting grundigt, men denne gang var det et ønske fra min mand, og han er normalt så grundig, at jeg ikke tænkte videre over det.

Først da jeg havde betalt, og ordrebekræftelsen dukkede op, så det hele meget mistænkeligt ud. Jeg skrev med det samme til dem for at annullere ordren – men som alle andre skriver, var det sjovt nok ikke muligt!

Når jeg tracker PostNord-ordrenummeret, findes det selvfølgelig ikke. Når man skriver til dem, får man svar fra en “sød, ung pige” ved navn Ebba. Gad vide, hvem der har fået stjålet sin identitet – eller om det er AI!

Kæmpe fup-hjemmeside! Bestil ikke fra dem!

No easy returns. No return address provided; customer service must be contacted. They respond with automated emails and credit notes, but without actual return information. No Danish design, everything is Chinese.

Over priced and very, very poor quality.......absolute rip off and completely dodgy.....I wish I had looked at these other reviews before I made a purchase. Buyer beware!!!!!

Bonjour,
J’ai acheté 4 spots de jardin à recharge solaire chez Creative.Lighting au prix promotionnel de 80€ + une boule de jardin de 20cm de diamètre au prix promotionnel de 100€. Quel mauvais achat. Tous les produits sont de qualité très médiocre et cette société me propose un discount de 25€ si je garde les produits.
Comme je place mon commentaire sur les réseaux, ils m’ont signalé que maintenant ils refusaient de m’accorder ce faible discount. Mais je préfère perdre 25€ et vous informer.
Un bon conseil, n’achetez rien chez eux. Même avec 50% de réduction, cela ne vaut absolument pas son prix. A fuir !!!
J’ai tout simplement jeté mon argent à la poubelle.

Very disappointed – low quality and overpriced
We ordered two lamps from Creative Lighting, and both looked very different in real life compared to the pictures online. What appeared black in the photos turned out to be a grey/silver color. The craftsmanship is poor, and the materials feel cheap and flimsy. For the price we paid, we expected much better quality. Unfortunately, we cannot recommend Creative Lighting and will not order again.

Nice minimal design that blends in well with the rest of the furniture. Doesn’t look like a cheap gadget, which was my concern before ordering.

I am very disappointed with this Company. I spent nearly £600 on LED Stair lights for a house in Provence.

The lights arrived and 12 of them had an issue with them where the solar panel had come loose from the body.

Despite sending photos, this Company refused to replace them.

Then, after 4 months, 15 stopped working completely.

I advised the Company of this and sent photos. A virtual assistant replied to say that they are not getting enough sun and moisture has set in. I need to remove them and place them in the heat for 2 days and try again.

Thankfully, in Provence in the South of France, we are blessed with a lot of sun and heat, so i found it difficult to accept that the solar lights had not charged in the 12 hours of sun most days. This is despite the same light on the step above and below seeming to enjoy the sun, because they worked.

So there is it, my outdoor lights don't seem to like being outside !

This Company puts up obstacles at every point and does not accept responsibility for faulty items. This is clear from my experience and other reviews.

The lights were very expensive and they appear to break and fail n a high percentage.

I would not use the Company again as their behaviour is dishonourable.

There are plenty of other better constructed LED lights out there.

Avoid like the plague, because they will avoid you once they have your money.

Mi paquete nunca ha llegado, mas de un mes esperando y tratando de que me den una solución. Imposible, no te devuelven el dinero bajo ningún concepto y eso que lo he solicitado por lo menos 5 veces.
Es una vergüenza total.
No compréis en esta página nunca

Achat d’un luminaire qui s’est avéré être de très mauvaise qualité. Une vraie chinoiserie. A tel point qu’en demandant le remboursement, les frais de retour à destination de Chine…. Était à ma charge 60€… le produit est resté bloqué à la douane en Chine donc on m’a gentiment expliqué qu’on ne pouvait pas me rembourser. Une expérience très coûteuse pour un produit que je n’ai pas… Site à éviter ou alors croirez les doigts pour que le produit vous satisfasse…

I ordered 4 led lights 2 months ago. I kept communicating with the company advising them that i have NOT received the item. But they were saying : Item is delivered! They kept writing back saying item is with you (basically they accused me of lying). Yes i was very disappointed and told the person (the lady called Ebba) that i have paid $150 and received nothing, at least refund my money. Her answer : Its not our problem ask the Courier company! I followed up a lot and finally the courier company confesses that my order was LOST. Now my question is When the courier company is the contractual party of Creative Lighting , shouldnt they take it up with courier and meanwhile refund my money? Where is this company from. I call this Day Rubbery. I am ready to file legal and spend more money but give them a lesson not to do the same with other innocent customers.

la qualité est bonne mais la lampe bonhomme que j'ai acheté ne tient pas assise comme sur les photos donc pas utilisable. Impossible de se faire rembourser sans renvoyer en CHINE...

My delivery never arrived and I e mailed them . They shared photos of the delivery outside my house on a plant
pot .They claimed it was an Evri delivery ; it was not, it was Relay and despite several correspondence with them there was no empathy with my plight when I could not find my delivery . Relay did not ring my doorbell . My emails to Vreative Lighting were a waste of time to them ; just told me to go to the police . A week later I am watering my front garden and behind a big shrub I see a package . The lost item was thrown into my garden by the delivery driver and would be lost for months if the weather’s heat had not dictated it needed watering . These guys do not care about customers & if u order one item they send u a code for 25% off your next purchase so they are overpriced & chasing big margin . Buy @ ur peril . Delivery item does not match up to their on line campaign . I wish u all Luck better then my experience