I received an email today saying that I have some refunds to receive and as many of us are skeptical with emails that could be scams , i preferred to call the number I had and a really nice lady answe... ãã£ãšèŠã
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I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind a... ãã£ãšèŠã
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I contacted Creditfix today via the live chat to ask a few questions just for some clarification. The agent I spoke to, Toni-Jaye, was very helpful and friendly. My IVA is due to end next August and I... ãã£ãšèŠã
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I have just successfully completed my five year IVA and would like to thank Shifa Barahim and all her colleagues at Creditfix for the wonderful service I received.The advice and support was invalua... ãã£ãšèŠã
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Creditfix ã«ã€ããŠ
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Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
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4 West Regent Street,Glasgow, G2 1RW, Glasgow, è±åœ
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
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Re:Direct Debit Guarantee
Re:Direct Debit Guarantee : I was amazed to Finally get Direct Debit payment secured as the Rep : Ruth , reassured that this is now the new format of payment solution . âºïž
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Trevor Malsbury was a real pleasure
Trevor Malsbury was a real pleasure, very personable and knew the answer to everything I was asking. Great customer service.
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Excellent sevice from Paul Breslin
Excellent sevice from Paul Breslin. He was extremely understanding of my situation, friendly and easy to talk to.
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I was very happy with the help of RuthâŠ
I was very happy with the help of Ruth Stefali in dealing with my enquiries and providing me with all the information i needed.
She was very professional and informative.
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
A query IVA
Trevor M - Customer Contact Specialist. He was extremely knowledgeable, polite, friendly & professional in his approach. My query was resolved almost immediately. No being past from pillar to post. No excessive waiting time on the phone. My experience today equals, good results in a timey fashion
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Paul was amazing
Paul was amazing, and very understanding! Trying to find help and solutions. Nothing was to much. Thanks Paul.
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
A big Thanks to Paul and the team forâŠ
A big Thanks to Paul and the team for understanding my issue today he put me at ease and I appreciate his help thanks again. Brilliant service keep it up.
Thanks
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Very professional & informative .
Very professional & informative .
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
The lady on the phone was very helpfulâŠ
The lady on the phone was very helpful and helped solve my issue straight away. The issue was my own fault as I had a new bank card and forgot to update my deteails!
She was very polite and had all the information necessary.
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Toni-Jaye was great dealing with myâŠ
Toni-Jaye was great dealing with my account quickly and precisely. My account is all up to date now, thank you
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I had all the help I needed for sending doc over
I had all the help I needed and all the information required where explained to me - very polite and helpful
2026幎7æ23æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Good customer service
I spoke with yuvranne and she handled every question I had professionally and continued with follow up to make sure the experience was seamless. I appreciate her and the team for their help and support throughout this process.
2026幎7æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Issue sorted in a very pleasant discussion
I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind at rest and sorted my query without a problem. He also explained the whole process to me, which was invaluable. Paul is a credit to this company. Thank you
2026幎7æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
AVOID AT ALL COSTS!
If i could put zero stars in would! AVOID AT ALL COSTS! THE MOST INCOMPETENT COMPANY I HAVE EVERY DEALT WITH. DO NOT USE THEM OR FREEMAN JONES AS THEY WILL TRANSFER YOUR CASE TO THEM WITHOIT CONSULTATIO N AND YOUR STUCK WITH THIS CRAP COMPANY. 6 months and counting trying to settle the debt and still getting nowhere. Hundreds of emails and official complaints and just fobbed off
2026幎7æ22æ¥
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Creditfix ããã®åç
We take all complaints seriously and strive to provide the best possible service to our customers.
We apologise for any inconvenience this may have caused and assure you we will address and resolve your concerns.
Your complaint is currently being investigated by our Compliance Department and a formal response will be issued to you within 8 weeks.
Thank you again for bringing this to our attention. Your feedback helps us to improve our services and ensure that all of our customers have a positive experience with us.
If you wish to discuss this matter further, please contact us at complaints@creditfix.co.uk
Ashfaaq was very helpful .
2026幎7æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I would like to congratulate and say a huge thank you to Muzzameel Issbe
I would like to congratulate and say a huge thank you to Muzzameel Issobe, from Creditfix for the respectful and positive manner in closing my IVA.
I was particularly grateful in how he sped up the final financial report to both myself and my creditors on the closure of my IVA.
It was also lovely to receive his best wishes to my reaching the end of a very challenging time and now I am looking forward to have an improved financial score and leading a debt free life.
Thank you for your professional and personal service Muzzameel and for delivering such excellent customer service experience to people like myself in overcoming what was a very difficult time for me.
2026幎7æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
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