Crosstown ロゎ
りェブサむトにアクセス

Crosstown レビュヌ 

757
•
TrustScore 5段階評䟡の3.5

3.3

ドヌナツ店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Very disappointed as my doughnuts were supposed to be delivered yesterday from 7am to 2pm. They did not arrive. Sent two emails yet no answer. About to send my third. Phone number on website is not in... もっず芋る

5぀星のうち5の評䟡

Delicious donuts as always from Crosstown, i brought a box of 6 as a ‘thank you for having me’ visit to friends and they were very well received/devoured! Very easy to order ahead on the website for c... もっず芋る

5぀星のうち1の評䟡

Very disappointed based on previous experiences, turned up in an unbranded box had been bashed about and the Donuts inside stale and dry, complained and got a second box exactly the same. What a shame... もっず芋る

5぀星のうち5の評䟡

My partner has an egg allergy and we struggled to find bakers that cater for allergies. We have crosstown regularly and found out they do tiered doughnuts, so this is as a non brainer for our wedding.... もっず芋る

䌁業情報

  1. ドヌナツ店
  2. パン屋
  3. 仕出し飲食料品の提䟛業者
  4. チョコレヌト ショップ
  5. コヌヒヌショップ
  6. アむスクリヌム店

Crosstown に぀いお

圓該䌁業による蚘述

DOUGHNUTS COOKIES ICE CREAM CHOCOLATE CORPORATE EVENTS

Crosstown is an award-winning scratch bakery. We roll our dough by hand.

We make all of our jams, compotes, fillings, glazes and toppings in-house, fresh every day, using the finest ingredients we can find to deliver real, honest flavour.

It’s a lot of extra work, but we believe the results speak for themselves.

Quality should never be compromised no matter the quantity, although both can exist at the same time.

We think our doughnuts pair perfectly to specialty coffee, which is why we serve them together where we can.

連絡先

3.3

たあたあ

TrustScore 5段階評䟡の3.5

757件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.3

すべおのレビュヌ

(757)

過去12か月のレビュヌ数: 28件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

Disappointing and tasteless gimmick.

We were very disappointed by the selection box of donuts. They were more like bagels with some icing on top.. The chocolate tasted too sickly.. All varieties had the same muted taste. Not at all what you would expect. I was expecting dunkin donut taste and quality. But what you get is a 'healthy' strange bread with poppy seeds in it.. No fried greese it's all very disappointing.. And not at all worth the over inflated price. Never would I ever get these again.

2023幎9月4日
Crosstown ロゎ

Crosstown からの回答

Hi Fiona,

Thank you for reaching out. We alway appreciate the feedback.

As I'm sure you know, every single doughnut we sell is made fresh on the morning of sale, and are delivered directly from our bakery in Battersea, London. We never keep doughnuts longer than the day they are produced, even if the special day has passed. Our doughnuts tend to have a slightly different texture from most other doughnuts, due to the signature Sourdough base for which we are famous. This tends to offer a weightier, more bread like finish. The seeds inside the dough are chia seeds, not poppy. I will make sure to pass off your feedback to our hardworking Head Chef and bakery team.

I understand that this may not been what you were after, and thats okay. We try to offer a different take on the doughnut with our Sourdough base, and provide exceptional flavours while doing so. I am happy to discuss this experience with you more if you wish, you can reach us at customerservice@crosstown.co.uk.

I hope you have a lovely weekend ahead.

Best wishes,
Erik

5぀星のうち3の評䟡

Great tasting product

Great tasting product, but delivered product was melted on top

2023幎9月4日
Crosstown ロゎ

Crosstown からの回答

Hi Sophie,

Thank you for reaching out and leaving this review. We always appreciate the feedback.

I am sorry to hear that the delivered product was not at the standards we strive for. We try our best to keep our products in safe with whatever inconsistent weather the UK throws at us, but with the heat wave we are currently experiencing this could have caused some melting.

I would love to hear more about your order if you can reach out to me with your ID number, I will further investigate and can rectify the issue for you. You can get in touch with us at customerservice@crosstown.co.uk. I hope to hear from you soon.

Best wishes,
Erik

5぀星のうち3の評䟡

Sadly what I ordered on the site wasn’t


Sadly what I ordered on the site wasn’t what I got. Which is embarrassing when saying happy birthday to someone when the doughnuts say congratulations on your new baby. Luckily my friend was fine about it but it could’ve been worse!

The actual doughnuts flavours were great.

2023幎8月22日
Crosstown ロゎ

Crosstown からの回答

Hi Jennie,

Thank you for reaching out and leaving these comments for us. I would love to discuss this order more with you if you don't mind reaching out to me at customerservice@crosstown.co.uk. I am hoping to receive some further information from this order gone wrong to rectify, and find the source of this hopefully one time incident. Your cooperation is greatly appreciated!

I hope to hear from you soon.

Best wishes,
Erik

5぀星のうち1の評䟡

There clearly aren't any Germans or


There clearly aren't any Germans or Americans rating this doughnut. They are basically bread with sweet toppings. They're not light, they're not fluffy, they're not that tasty. Just stodgy. People are too quick to big up something new or different.

2023幎8月23日
自発的なレビュヌ
Crosstown ロゎ

Crosstown からの回答

Hi Sonia,

Thank you for reaching out and leaving your feedback. We always appreciate it!

I am sorry that you were unhappy with your recent experience with Crosstown. As I am sure you already know, our products are made fresh daily by our wonderful team of bakers in our Battersea location. With our award winning sourdough base, this tends to give the texture of each doughnut more of a weighty bread like feel. I understand that this may not be what you were expecting compared to a more traditional supermarket doughnut.

I hope you might try us again, but if you do wish to discuss your experience more feel free to reach out to us at customerservice@crosstown.co.uk.


Best wishes,
Erik

5぀星のうち2の評䟡

Quite nice but more like cakes than


Quite nice but more like cakes than doughnuts

2023幎8月17日
Crosstown ロゎ

Crosstown からの回答

Hi there,

Thank you for taking the time to leave a rating and feedback. I would be happy to discuss this and our products more with you if you wish to do so. You can reach us at customerservice@crosstown.co.uk.

Best wishes,
Erik

5぀星のうち1の評䟡

Very poor Vegan Peanut butter and


Very poor Vegan Peanut butter and Blackberry compote donought for £5...

This was not very nice and definitely not worth £5 price tag. Firstly it was dry, dense and chewy with no discernable flavour. Some peanuts, may be a dessert spoonful of peanut was sprinkled on the Donought. The Blackberry compote was very dry and tart (very lemony).
It was definitely not a nice experience and will not be repeated. Tasted worse than a supermarket

2023幎8月17日
自発的なレビュヌ
Crosstown ロゎ

Crosstown からの回答

Hi Juliet,

Thank you for reaching out and leaving your feedback. It is always appreciated. I am sorry we could not provide the experience you were looking for on this occasion.

As I am sure you are aware, Crosstown is set apart from other high street or supermarket doughnut brands by the premium quality ingredients that we use, as well as the hand-crafted nature of our treats. Every doughnut, glaze and compote are freshly made each day, by a member of our fabulous scratch bakery team, at our site in Battersea. As you know, they tend to have a slightly different texture from other doughnuts, due to the signature Sourdough base for which we are famous. This tends to offer a weightier, more bread like finish, which could have been the reason they weren't quite what you were expecting. I'm sure it will be incredibly disappointing for our team of lovely bakers to hear that the product crafted by themselves, for you, was not enjoyed, but will forward this feedback onto the bakery team for their review.

Please feel free to reach out to us at customerservice@crosstown.co.uk if you would like to discuss this further, or any questions you may have. I hope you have a lovely weekend ahead!


Best wishes,
Erik

5぀星のうち4の評䟡

Good delivery but I want more of a say regarding flavours.

The Doughnuts are delicious indeed. However, I do wish we had more autonomy in choosing flavors. Not that the flavors given were bad, on the contrary. When you go in, that is the only time you can choose really. It's more expensive to get delivered too, and the packaging isn't amazing. Other doughnut deliveries provide more choices & control with flavors or at the very least you know exactly what you're ordering and not hoping they pick ones you like. If they did provide this, this would honestly be a vastly better experience and you can be sure we'd speak with our wallets and dare I say pay more for that extra little bit of control. I get that the casual buyer may like the one-off surprise of random flavors but for me personally, "likely to include" is just simply not good enough. Don't get me wrong I love the doughnuts, especially the cake ones which are often hard to find, just wish it was like choosing in-store, only in postal form.

2023幎7月30日

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報