Gemma Shaughnessy was outstanding really helpful and quick but also extremely clear and direct Perhaps the best phone call I’ve had with anyone whenever I’ve needed to make a call to a busines... もっと見る
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レビュアーのコメントを見てみましょう
I was really happy with the customer service I received from Gemma Shaughnessy at Customer Rights Solicitors today. Being a pensioner I was a bit nervous about contacting a Solicitors offices but Ge... もっと見る
I was dealt with by Josie and she couldn’t have been nicer more pleasant or more helpful than she was. She is a credit to the company. I cannot recommend the service I received from Josie highly eno... もっと見る
I would give zero! I have been asking them to stop sending complaints in my behalf as I DID NOT instruct them to do so! Who can I complain to! It is infuriating and must be illegal??
企業情報
当該企業による記述
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
連絡先
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, 英国
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4.5
優良
379件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 95％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CRS have been informative with updates…
CRS have been informative with updates as to where i am in my potential claim
2026年2月25日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
The company has always kept me up to…
The company has always kept me up to date in respect to my claim.
2026年2月25日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Dear Leslie,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Dear John,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
great service and they keep me updated
2026年2月23日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Honourable unlike Complex Law
CR Solicitors seem to be the most honourable of the Car Finance Claim companies. My Grandad who has cognitive issues signed up for a plethora of these via deceptive social media advertising and they got back within 3 hours, cancelled the claim, promised to not charge cancellation fees. It has made a difficult process much easier.
This is a contrast to companies like Complex Law who we're having to take to the SRA, Legal Ombudsman - they've been very hostile and insensitive.
2025年11月25日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback and kind words are appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Spoke with Morgan who explained current…
Spoke with Morgan who explained current situation with claim and was very helpful
2026年2月19日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
You are keeping me informed and up to…
You are keeping me informed and up to date with the progress of my complaints. And I thank you for your 5 star service.
2026年2月18日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Josie Holman was very pleasant and…courteous
Josie Holman was very pleasant and helpful . She explained the process well including the commission the firm would take . She explained that the higher the payout the less the commission would be . Very clear and concise
2026年2月10日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Excellent Customer Service
Paul was very friendly, polite and extremely helpful and thorough
2026年2月10日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
The call handler was very friendly …
The call handler was very friendly ,she also had very good knowledge and update on me enquiry. My question of enquiry was perfect.
2026年2月9日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Morgan was very friendly and helpful
Morgan was very friendly and helpful. His communication via email or phone has been great. Would recommend.
2026年2月9日
自発的なレビュー
Consumer Rights Solicitors からの回答
Dear Miss Jennifer Arlott,
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Consumer Rights Solicitors からの回答
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
Brilliant customer service support
Brilliant customer service support. Thanks Paul even tried speaking Welsh 👍😁👍
2026年2月5日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback!
We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Josie Holman effectively dealt with my…
Josie Holman effectively dealt with my enquiry and resolved my issue very professionally.
2026年2月5日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
From day one taking on my case the kept…
From day one taking on my case the kept me informed and kept me up to date with the process till case was finalised
2026年2月4日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
Ladies who phoned me was very helpful…
Ladies who phoned me was very helpful with my problem.
2026年1月29日
自発的なレビュー
Consumer Rights Solicitors からの回答
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
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