Cruise and Passenger Services Limited レビュー 

1,035
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

For medical reasons, we had to cancel our cruise which then meant cancelling the parking. I was expecting all sorts of difficulties. Instead, I encountered Pheobe. She was wonderfully helpful, despite... もっと見る

5つ星のうち5の評価

We had complimentary parking from our cruise agent and were very impressed with the services from CPS. We booked ahead and received all relevant information promptly. Instruction was very clear an... もっと見る

5つ星のうち5の評価

Dropped off car at the cruise terminal in Dover & picked the car up after a working cruise. Straight forward process with excellent service. No issues and zero problems. Happy days. Well done CPS.

5つ星のうち5の評価

We used CPS parking for a Cunard cruise from the QE2 terminal at Southampton. It couldn’t have been more easy, friendly and convenient. We had clear instructions and once in the port with the sign on... もっと見る

企業情報

  1. 駐車サービス

当該企業による記述

Cruise and Passenger Services (CPS) are the most established cruise car parking operator in the UK. Secure on-site meet and greet valet parking service at leading UK Ports (Southampton, Portsmouth, Dover, Liverpool, and Tilbury). Search, book, and park for your cruise holiday. The movement of thousands of passengers demands a well planned and executed operation, driven by our commitment to ensure that passengers enjoy a seamless transition on and off ship. Our staff manage check-in desks, reconciling passenger tickets with electronic bookings and processing passenger enquiries, out of course events and security checks. We provide fully trained marshalling staff to expedite safe passenger transit through the terminals.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1035件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.7

すべてのレビュー

(1,035)

過去12か月のレビュー数: 29

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5つ星のうち5の評価

A great process

We were greeted politely and in a friendly manner on our arrival at Dover. The paperwork was taken care of swiftly and we were helped with unloading our luggage. Upon our return, and we were 3 days late because our ship broke down, our vehicle was there ready and waiting. It had clearly been taken well care of. The staff again help load our luggage and remained friendly, engaging and yet professional at all times. Would highly recommend. Thanks to everyone for such smooth process.

2023年7月24日
自発的なレビュー
5つ星のうち5の評価

Exactly as described

Hassle free parking. Dropped the car on the quay side, porter assisted we luggage (we are disabled). Returned to a car parked close to key collection point as we requested.

2023年7月22日
自発的なレビュー
5つ星のうち4の評価

Used CPS many times

Used CPS many times. Usual friendly and efficient staff. Leave the car with them and pick it up on your return. No complaints. What more can you say.

2023年7月6日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

We’re very happy to hear that you found our service friendly and efficient. your comments will be passed onto our team.
We hope you had a wonderful cruise and look forward to welcoming you again soon!

5つ星のうち5の評価

Service was excellent

Service was excellent, the staff were excellent. All very good.

2023年7月7日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you so much for your feedback, we are constantly striving to exceed our guest’s expectations and to further enhance our service.

5つ星のうち5の評価

Easy and organised

Easy and organised, very good service and would use again

2023年7月25日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you for your feedback. We appreciate hearing about your experience and look forward to seeing you again!

5つ星のうち5の評価

Hassle free parking

Simple booking process. Good communication by email. Courteous and helpful team at the port. Leaving for holiday can be stressful but the friendly port parking team are highly efficient and take away the hassle. Collecting the car was equally efficient and well organised.

2023年7月7日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

We aim to provide the greatest possible experience to our customers and we thank you for taking the time to leave your feedback. We hope you had a wonderful cruise and look forward to welcoming you back again.

We'll continue working hard to provide you with an excellent experience.

5つ星のうち5の評価

Very friendly and efficient staff…

Very friendly and efficient staff service. Will definitely will use again

2023年7月7日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you for your feedback. We appreciate your comments and look forward to seeing you again!

5つ星のうち5の評価

Easy and very clear

Easy and very clear. Have used them many times at Southampton and it is always the same professional service. Never worry about handing my keys over. Never had a problem. Makes the start and finish of the holiday so much easier. Highly recommended!

2023年7月21日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you so much for sharing your positive experience of our service! We are delighted that you would recommend CPS and hope to see you back with us in the future.

5つ星のうち5の評価

We always use CPS when cruising

We always use CPS when cruising. Excellent service, fast and efficient. Never had any problems. Would recommend.

2023年7月9日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you so much for taking the time to review! We are very pleased that you have always been pleased with the service our excellent team of staff provide.

5つ星のうち5の評価

Usual excellent service

Usual excellent service, I have used CPS for all my cruise parking at Southampton over the last few years and they are always courteous and helpful. Car drop off & collection quick and easy. As I have a Blue Badge, my car is always parked near the key collection point for pick up.

2023年7月23日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!

5つ星のうち4の評価

Very efficient

From the moment we arrived at the cruise port our car was taken away swiftly and staff lovely. Would have put 5 stars but our car door was open slightly when we arrived back to pick up and we thought battery might be flat but it was fine. Pickup of keys was quick and easy and whole process really efficient.

2023年7月21日
自発的なレビュー
Cruise and Passenger Services Limited ロゴ

Cruise and Passenger Services Limited からの回答

Good afternoon,

Thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.

Your feedback is of the utmost importance in assisting us with exceeding our guest's expectations and to further enhanced our product, processes and guest service. I will be sharing your concerns with our car parking team.

Kind regards,
Sarah
Cruise and Passenger Services

5つ星のうち5の評価

Excellent service

Clear instructions, helpful and friendly staff, very efficient service
We have used this service before and found it just as good this time

2023年7月7日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service. So well organised. Simple clear instructions. Quick service and polite staff. Will definitely use them again.

2023年7月23日
自発的なレビュー
5つ星のうち5の評価

CPS 5*

Never used CPS before but will definitely recommend and be using them again. So easy from start to finish. There is always someone on hand to direct you and explain what to do. Extremely helpful and friendly staff. Thank you

2023年7月25日
自発的なレビュー
5つ星のうち5の評価

Second time we have used CPS

Second time we have used CPS. Very smooth service from arriving at the Port. Directions given courteously and very efficient service when dropping off our car.
Easy instructions for collection on return from cruise.
No complaints at all.
Will definitely use CPS again

2023年7月15日
自発的なレビュー
5つ星のうち5の評価

Used CPS loads

Used CPS loads of times to many to count never had an issue excellent service, staff are always friendly great start to holiday and end of holiday, keep up the great work:)

2023年7月11日
自発的なレビュー

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