Amazing recruitment agency. Very structured and welcoming. Supported me and helped me find work. Very grateful and highly Recommend to anyone looking for cruise ship retail work.
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Joining Cruise Retail Academy has been a great experience from day one. The whole process was well organized, and I always knew what the next step was. The team was professional, approachable, a... ãã£ãšèŠã
I loved this course because it teach How important it is to be consistent about what we say and How we act , as well as learn from feedback and use every tool to build a brand that really shows who we... ãã£ãšèŠã
I have grabbed alot of tips from this program!!...from creating a common ground to building rapport,creating strong trust,and personalisation with the guest...understanding guest's mindset is also a... ãã£ãšèŠã
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Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. â To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. â As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals.  Have a look through our website to learn how we plan to do this, and how we can support you to grow. â Trust us with your journey onboard. â Thank you!
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PO Box 20, CB4 0FF, Cambridge, è±åœ
- adrian@cruiseretailacademy.com
- cruiseretailacademy.com
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This course has deepened myâŠ
This course has deepened my understanding of onboard retail operations, guest experience, and the dynamic world of cruise retailing. Iâm excited to continue growing, learning, and preparing for my next step â bringing excellent service and passion for retail to life at sea. Thank you Cruise Retail Academy
I loved it
I loved it, everything was clear and understandable
True Professionals Lead with Positivitism
Following our interview, I feel more hopeful about the future. Thank you for the value you placed in me. As you can imagine, preparing for a job interview can stir a wide range of emotions. You placed your trust in me and you made it visible. That kind of affirmation can uplift even the most discouraged soul. It was a true honor to meet you.
SELF ASSESSMENT
I appreciated the option of doing this course .
Most of us have done these things before but never really took note or stepped back and assessed our behavior.
Thank you CRA for making this very informative course available at the click of a button .
The information provided is clear andâŠ
The information provided is clear and understandable. I had to cross check with other available sources and all the information was up to date. I learnt a lot and my enthusiasm grew at each point. It was indeed an amazing opportunity for me as I added to my knowledge and refined my knowledge
The knowledge is well elaborated andâŠ
The knowledge is well elaborated and easy to grasp. The use of illustrations and images makes the reader get the full picture
Thank you for this
Cruise Retail Academy could be the greatest connection between experienced or future seafarers and cruise companies. Knowledge you are sharing, with examples and the videos, feedbacks and answers are beyond helpful. Thank you for this.
Very well delivered
The podcast is clear , making it easy to understand . however , I am not sure is it just my phone that don't appear any picture when it comes to the quiz ? It does not appear also while I'm doing my quiz for Cruise Retail Diploma .. Is there anything ai should do or update ?
I catch alot of knowledge from theâŠ
I catch alot of knowledge from the cruise retail academy,and I m hopefully to touch the way of success new gate for the Bright future
I'm so happy and over joyed to haveâŠ
I'm so happy and over joyed to have passed through Cruise retail academy hence secured my sales passionate at NCL , I will recommend CRL ever and ever. Be blessed
Thank you Adrian for the learningâŠ
Thank you Adrian for the learning program most of us we are learning a lot and refreshing our skills we appreciate all your good work and free certificates it's Amazing , great educational for Free Thank you so much
Wonderful
Wonderful, full of details. I appreciate all the effort for investing knowledge in this amazing Academy. As a person who had a lot of experience on the ships still I learn a lot. Thank you :)
Finally my embark first day on dufry
I would like to thank Rob for being my agent and for assisting me through the whole process until boarding at the Dufry shop on the cruise.
Iâm boarding today, and soon everyone else in the group will be boarding as wellâjust a little patience and your turn will come!
Very useful tips
Very useful tips,even for candidates who already have an onboard experience.
Lots of knowledge and rich content for sales people to digest
I can attest the diploma package encompasses all that I have learnt in my 10 years experience in a nutshell.
I wish the course would go deeper to showing how one should open a conversations with high end / luxury clients to create trust. This will help one to build up on the opening statements especially for those of us who have no experience in selling luxury merchandise or delt with luxury clients.
All I can say is Cruise Retail Academy changed my life for the better and Iâm so thankful for that
The company chance my life and has made me a better person
Cruise Retail Academy has really helpedâŠ
Cruise Retail Academy has really helped me elevate my customer service, learnt a lot about rapport and trust. I now understand luxury retail in detail, that it's all about elegance, sophistication, elevated guest experience.
This is a great way of learning
This is a great way of learning
My honest review
I was given an in-depth knowledge that I couldnât find during my various searches online.
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