Civil Service Insurance Society レビュー 

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that a recommendation from a friend led you to CSIS and that we were able to provide cover at a competitive price for you and your travel companion. It's especially pleasing to know that our adviser was able to guide you through the process and make arranging your insurance straightforward.

We're also grateful for your comments regarding your friend's positive claims experience. Providing support when our members need it most is incredibly important to us.

Thank you for choosing CSIS. We hope you have a fantastic trip and look forward to being of assistance again in the future. Don't forget, we may also be able to help with your home and car insurance needs, so please keep us in mind when it's time to renew.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear that you received excellent service and were able to make such a significant saving on your home insurance. Knowing that we've helped our members secure the cover they need at a competitive price is always wonderful feedback to receive.

Thank you for choosing CSIS. Don't forget that we may also be able to help with your car insurance, so we'd be delighted to provide a quote when your renewal comes around.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a thoughtful review.

We are delighted to hear that you had received positive recommendations about CSIS and that our team was able to answer your questions clearly and help you arrange cover with confidence.

As you've mentioned, one of the benefits of our travel insurance scheme is that members can join before their 80th birthday and, once insured, can continue to renew their policy without an upper age limit. We're pleased this has given you peace of mind for future travel plans.

Thank you for choosing CSIS. We appreciate your kind comments about the service you received and look forward to assisting you with your insurance needs for many years to come.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a positive review.

We are delighted to hear that Ryan was quick, efficient and helpful in arranging your cover, and that we were able to provide a quote that compared favourably with your previous insurer.

We will be sure to pass your kind comments on to Ryan, who I'm sure will be pleased to receive them. We also appreciate your confidence in us and will do our very best to ensure that the high standard of service you experienced continues throughout your time with CSIS.

Thank you for choosing CSIS, and we look forward to being of assistance whenever you need us.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave a review.

We're delighted to hear that you found it easy to arrange your travel insurance online. We work hard to make the process as straightforward as possible, so it's wonderful to know that this was your experience.

Like you, we hope you won't need to use your policy, but it's reassuring to know that cover is in place should the unexpected happen while you're away.

Thank you for choosing CSIS. We hope you have a fantastic trip and look forward to helping you again in the future.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a kind review.

We're delighted to hear that you found the service helpful and knowledgeable, and that you were pleased with both the cover and the premium offered.

We believe the adviser you spoke with was Yvonne, and we'll be sure to pass on your lovely feedback to her. I'm sure she will be delighted to hear that she made such a positive impression.

Thank you for choosing CSIS. We really appreciate your support and look forward to assisting you again in the future. If you're ever looking for home or car insurance, we'd be delighted to see if we can help with those too.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave a review.

We're delighted to hear that you found the process straightforward and that our communications were clear from the start. Providing a simple, hassle-free service is something we strive for, so it's wonderful to receive such positive feedback.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you were recommended to CSIS by a friend and that the advisers you spoke with provided a professional, courteous and timely service.

It's particularly pleasing to know that we were able to offer a competitive travel insurance premium that met your needs, especially given your medical history. We understand how important it is to find suitable cover at a fair price, so your feedback is greatly appreciated.

Thank you for choosing CSIS. We look forward to assisting you again in the future. Don't forget, we may also be able to help with your home and car insurance needs, so please keep us in mind when your policies are due for renewal.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you found the information provided clear and that our team was able to guide you through the process in a helpful and straightforward manner.

It's also wonderful to know that you were pleased with the travel insurance quote you received. We understand how important it is to find suitable cover at a competitive price, and we're glad we could assist.

Thank you for choosing CSIS and for sharing your experience. We look forward to being of assistance again in the future.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you found our adviser helpful and that they took the time to explain everything clearly. We understand that insurance can sometimes involve a lot of information, so it's important to us that our members feel comfortable asking questions and have the time they need to make informed decisions.

It's wonderful to know that you felt supported throughout the process and received the level of service you expected.

Thank you for choosing CSIS and for sharing your experience. We greatly appreciate your feedback and look forward to assisting you again in the future.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave a review.

We're delighted to hear that you found arranging your insurance easy and that our team provided a prompt and efficient service.

Like you, we hope you never need to make a claim, but it's reassuring to know that your cover is in place should the unexpected happen.

Thank you for choosing CSIS and for sharing your experience. We greatly appreciate your feedback and look forward to assisting you again in the future.

Civil Service Insurance Society からの回答

2026年9月14日

Thank you for taking the time to leave such a lovely review.

We're delighted that we were able to help you find suitable travel insurance at a time when other providers were unable to meet your needs. We understand that arranging cover following a cancer diagnosis can sometimes feel daunting, so it's wonderful to hear that our team made the process straightforward and that you were able to secure worldwide cover with ease.

Thank you for choosing CSIS for your travel insurance. We truly appreciate your feedback and wish you safe and enjoyable travels.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a positive review.

We're delighted to hear that we were able to help you find travel insurance that suited your needs and provided good value for money. It's particularly pleasing to know that the process was quick and efficient, making it easy for you to arrange the cover you needed.

At CSIS, we strive to provide straightforward, friendly service alongside competitive insurance solutions, so it's wonderful to receive feedback like yours.

Thank you for choosing CSIS and for sharing your experience. We greatly appreciate your support and look forward to assisting you again in the future.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you found our adviser helpful and knowledgeable, and that they took the time to explain the policy clearly and make the process straightforward. I will ensure I pass your kind comments on to Shaun. He will be very pleased to hear them.

Providing friendly, personal service and helping our members understand their cover is something we take great pride in, so it's fantastic to receive feedback like yours.

Thank you for choosing CSIS. If you're ever looking for home or car insurance, we'd be delighted to see if we can help with those too, so please keep us in mind when your renewal comes around. As a CSPA member we can also offer further discounts.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you found our insurance premiums competitive and that the service you received from our team stood out. We pride ourselves on providing friendly, knowledgeable support and explaining things in clear, straightforward terms, so it's particularly pleasing to know that this was your experience.

We're also glad that, when you experienced difficulty downloading your policy documents, our team was able to quickly provide them in an alternative format and resolve the issue for you.

Thank you for your kind comments about our advisers. We will be sure to share your feedback with the team, who will be delighted to hear it.

Thank you for choosing CSIS. We greatly appreciate your support and are pleased to hear that you consider us a good company to deal with.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you found our customer service helpful and patient, and that our adviser took the time to clearly explain the process and the cover available. We believe it's important that our members have all the information they need to make informed decisions, so it's wonderful to know that this was your experience.

We're also pleased that we were able to provide cover at a competitive price compared with the other quotes you received.

Thank you for choosing CSIS and for sharing your feedback. We greatly appreciate your support and look forward to assisting you again in the future.

Civil Service Insurance Society からの回答

3日前

Thank you for taking the time to leave such a fantastic review.

We are delighted to hear that you received such amazing service. Feedback like yours means a great deal to us, and it's wonderful to know that our team has made such a positive impression.

At CSIS, we pride ourselves on providing friendly, personal service and support to our members, so your kind words are greatly appreciated.

Thank you for choosing CSIS. If you haven't already, don't forget that we may also be able to help with your home and car insurance needs, and we'd be delighted to provide a quote when your renewal comes around.