Culligan Ireland レビュー 

Appointment made with Culligan and text to be sent the say before - no text, no show. After three days stuck in the house and multiple phone calls - “tomorrow for definite” & “engineer will contact you immediately”, etc and still no service. If somebody is actually running the show they should realise that the customer actually counts. We’ve never dealt with a worse company in our lives and it looks like we’ll have to threaten legal action yet again to get some traction. The receptionists who take the complaint calls are really only victims and I don’t know how they stay with this company!

Culligan water is responsible for several thousand euros worth of damage to my property.
They fitted a unit to my upstairs neighbours duplex apt which is directly over my home and whilst doing so completely botched the plumbing. The water leaked into my property from February 14th till march 3rd 2025.
Culligan consistently ignores my attempts to contact them. And refuses to except any responsibility for the damage they caused to my home.

The whole experience has taken its toll on my health and it has completely destroyed my standard of living. I have become unwell from all the stress resulting in me being absent from work, Lost earnings and a massive energy bill to dry my property out.

I had to sleep on a small chair in my living room for over four weeks as my bedrooms were uninhabitable.
My eight year old daughter had to move out for a serval weeks as her room was ruined with wet and damp fixtures and fittings. Curtains and blinds fell off the walls and the carpets where soaked in both bedrooms.

There is not doubt who caused the damage as the evidence is overwhelming and i can't understand why I'm being made to suffer because of culligans bad work practices, especially since I never hired them and it was my neighbour who has a contract with them. They have apologised to my neighbour for any inconvenience caused and just ignore me.

I don't think I have ever been treated with such contempt by any one single company. Absolutely disgraceful behaviour and I would encourage anyone to think twice before hiring them.

Its now April 27th 2025 and still no response from culligan.

Thank you Culligan for ruining my health and my home.

3 weeks for water delivery....if you are looking for a supplier. My advice would be to look elsewhere

The Culligan blurb on this page states, “Culligan Ireland provides innovative and high-quality water solutions to businesses and homes across the Island of Ireland.” This is difficult for us to believe.
Our water purifying system was installed by EWT. It developed problems when Culligan were taking over EWT. The problems continued to exist when Culligan took over. The damage caused cost us over 3000 euro, so far. One reply from Culligan suggested the issue was with EWT. Another reply, lately, suggested the problem rests with CWS (Celtic Water Solutions). It seems that whenever there are issues, as happened with us, Culligan will blame EWT, CWS but never Culligan itself.

1.What is the relationship between EWT, Culligan and CWS?
2. If there was an issue with an EWT installation, surely when it’s taken over by Culligan, then Culligan carry the responsibility ?

Just had your engineer Vladimir fit my new water filter he was absolute Gent pleasure to deal with explained the job and carried out the install
A great ambassador for your company 5Star Service
I'll be definitely recommending you to my friends and family

Culligan great service very easy to deal with Paul was very polite and hard working great service all round ..I do recommend this company..

Great customer service!

Leanne and Jessie are looking after us really well.

“Since EWT was sold to Culligan, the service has changed significantly. I am using an EWT water softener and used to service with EWT every year, it was serviced yesterday by Culligan—still under warranty told by EWT during my first installation —but was charged an extra €200 for a resin replacement. In total, I paid €380 for a single yearly service. I’ve serviced it every year, so it should have still been covered under warranty. Disappointed with the unexpected charges and overall experience.” Not considering them anymore

Great Service, Theo was super helpful!

Very prompt and helpful staff.

Great service from Belfast driver, very polite and friendly character.

Cathal was so helpful, Friendly and Efficient. My elderly Mother had mislaid her Culligan Account Number and Cathal could not have been more helpful in finding it and went to alot of bother and found it in the end. Making the world a better place if we had more People like Cathal so thank you !.

Culligan celtic ewt and 2 more water softeners are all same ,all useless ,management to blame and customers is to suffer so please make a proper review about this company before you hire them ,god help the rest of the customers who have used they facility They took over 4 companies very fast but they not ready to become such a big company

Avoid, avoid, avoid. Opened a brand new water cooler bottle to see that it was full of algae. Two other unopened bottles has same problem. Best before dates on bottles July 2025. Bottles stored in darkness and away from heat since delivery. Raised concern with Culligans that we had three bottles in date and full of algae and explained how stored. Response from Culligans "We can take these back for you but cannot credit as this is preventable and they wouldn’t have been delivered like this." Bottles that are fully sealed contain floating algae. Health risk. Shocking customer service. Avoid.

Surprised now dealing with these lads. Asked for a service, charged 400€ to change a tap and left and now I have no water from that tap.

Not good enough!!

Stay away from this crowd,since they took over ewt it's gone terribly bad, waiting for a service for ages,also waiting on my yearly delivery of salt which i never got.sent emails texts no reply, they changed their salt from 20kg bags to 15kg, I signed up for 200kg which is 10 bags, now I only get 150kg plus my direct debit doubled, a complete disgrace, direct debit will shortly be no more, not value for money anymore

Please don't ever deal with this company. There water softener overflowed under our wooden floor which started lifting. I explained this should be the first thing a water softener doesn't do as it's on all day/ night when you're not in or in bed so if this happens you might not see it for a few hours and at that point everything is destroyed.Even though this water softener was serviced regularly and well looked after the company would not stand over their product. Just to add to how bad their product is, we were left waiting 6 weeks for a decision to fix our floors which they decided not to help at all and also were so difficult to get in touch with at all over the phone. The person that can help is a manager but unfortunately for us he was the busiest manager I have ever heard of as he was in meetings nearly every day for 6 weeks every time we called and was useless to be honest in the end. Didn't want to know about problems but happy to sell there faulty products. A month and a half problem that has now destroyed part of our home and no help from the company, I promised that I would try stop them doing it to any other family home so please please please stay away from these cons and go with a different company if you can that actually will help if their product is faulty or you have problems. I dealt with Gavin so if your dealing with him and can actually get him out of a meeting to even speak to you best of luck with it. Worst decision we ever made was to go with these.

Ryan fitted our water softner and RO filter tap today. Ryan was a gentleman and explained everything throughly. Really happy with the installation hopefully it's plain sailing from here.

Atrocious (nonexistent) Customer Service.
Calls, emails, webforms, doesn't matter. Zero response to simple query re faulty Water Softener.

Goodbye Culligan... DD Cancelled.