レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pre-ordered 3 Figures. All S.H. Figuarts. All were expected to be in stock sometime in July. 2nd of August rolls around and hadn't heard anything yet so I messaged them. Within 20 minutes I got a resp... もっと見る

5つ星のうち5の評価

Order from here many times, this is my go to store for imports, mainly my S.H. MonsterArts, I used to import directly from Japan myself but switched to buying from curibo, always been kept informed of... もっと見る

5つ星のうち5の評価

Outstanding! This was my first order and I have to say that the service is excellent. It's so difficult to find a trustworthy seller in the UK to purchase Japanese toys and collectibles. Easy to navig... もっと見る

5つ星のうち1の評価

Order number #7273 Purchased date 13/05/2021 I pre-ordered METAL BUILD GUNDAM Gundam Dunames Repair III on May 13, 2021, this item has been released for over a year, and I have not recieved any noti... もっと見る

4.4

優良

TrustScore 5段階評価の4.5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(171)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Terrible customer service

Terrible customer service. They do not reply to emails about orders for months and never update you about your order. I'm still waiting for a reply on when they expect to receive ss3 goku sh figuart. They take your money straight away and leave you not knowing where your products are.

2022年5月20日
自発的なレビュー
5つ星のうち5の評価

I’ve used Curibo for few times now and…

I’ve used Curibo for few times now and my experiences has been top notch thus far! Their items are competitively priced with speedy service and brilliant packaging. Curibo has become one of my go to for Japan import goods. Keep up the good work :)

2022年3月11日
自発的なレビュー
5つ星のうち5の評価

Few order issues but they got solved.

Ordered two figures as preorders and was sent the wrong persons invoice. Contacted the company with this issue and got a reply fairly quickly. After a bit of back and forth we got the issue solved, used the money paid into wrong invoice for my preorders and got a free shipping coupon. Will consider using again in the future.

2022年2月21日
自発的なレビュー
5つ星のうち1の評価

Very bad customer service. I don’t like to give bad reviews but I…

I don’t like to give bad reviews but I feel I have to because of the non existent Customer Service. I paid for a pre ordered item in October 2021. I have emailed and filled out the contact form many times since 18th December 2021 and still have not received a reply. I have not even had an acknowledgment of my emails/messages. The only time I have received a response was when I contacted them just before buying the pre order to check the estimated delivery date (nov/dec21). So it seems they are quick to respond when taking your money but not interested once you have paid. Very disappointed. As soon as I wrote this review they suddenly informed me that they cancelled my order and closed my account. Now they are trying to make out I am not a real customer so they can remove this review, but luckily I have my order confirmation as proof. Now I will warn everyone I know never to use this untrustworthy company.

2022年1月11日
C ロゴ

C からの回答

Hi There,

Unfortunately, most imported goods have been delayed for the UK, due to shipping delays and Covid. Expect ETA's on all products on the site to be extended by a month or two. We've mentioned this on our newsletter , information page, and social media as well.

Please send us your order details to curibouk@gmail.com, to cancel your order.

5つ星のうち1の評価

No communication whatsoever!

I ordered figures with Curibo, and they never update you until you ask.

The worst part is that they seldom reply to you, and most likely, they don't have your items

100% AVOID THIS COMPANY

2022年1月2日
自発的なレビュー
5つ星のうち1の評価

Very poor service

Very poor service, I pre ordered in April and still only have part of my order which will be in "December" haven't been given any information unless I chase them and even then very slow to reply. Very disappointed

NOW BEING TOLD MY ORDER WILL BE CANCELLED? I NEVER ASKED FOR THAT, SO THIS IS WHAT HAPPENS WHEN YOU ASK QUESTIONS? VERY POOR

2021年12月14日
自発的なレビュー
C ロゴ

C からの回答

Hi John Dalzell

We emailed and replied multiple times, but you don't check junk so mail, so we contacted you through another email and phone call to receive a reply about your incomplete address.

As mentioned previously, the Sam Bridges Figma has not been released anywhere yet due to the pandemic delaying the production from Goodsmile. It won't be released anywhere yet until January 2022.

We'll cancel the remaining item of this order.

5つ星のうち1の評価

Would never order from here…

Pre ordered a few items and zero communication. Almost a year goes by and the item is already available here in the states. I email them no response. I had to contact my bank for a refund… never again…

You would like to think this is fake but order #6631 is very real check your records to verify. You don’t communicate with anyone after you get paid. You are the worst business. So no this is not a fake review. I’m glad I’m not the only one who got screwed by you in the U.S.

And my bank already refunded me so i’m just warning others not to order.

So not responding to anyone in a timely manner, not updating them at all after a half a year window with them being readily available in the U.S.A is how you do business? And somehow they just happened to arrive the day you get negative feedback? Yeah whatever… there are better places to do business with have a good day!

2021年12月8日
C ロゴ

C からの回答

Hello,

I've checked our records and you cancelled your order before we responded to your email.

As mentioned on the store, the UK/Europe does not receive items as the same time as the US. If you look at other stores overseas, they have not receive stock yet either.

Please keep this in mind in future if you decide to purchase from another store that's not in the US.

Curibo

5つ星のうち1の評価

Took my money and no items!!

I placed an order on April 2021 for 5 SH Figuarts Super Saiyan 3 Goku to be shipped to the US. It has an ETA of October delivery. It is now December and I still didn't get any update on this order. Does not respond to emails as per how other buyer's mention. If you can't ship the item at least please fully refund me!! Come on!!

2021年12月7日
C ロゴ

C からの回答

We haven't received any emails from yourself. Could you send us your order number on curibouk@gmail.com to cancel your order.

5つ星のうち5の評価

Great store

Order from here many times, this is my go to store for imports, mainly my S.H. MonsterArts, I used to import directly from Japan myself but switched to buying from curibo, always been kept informed of what's happening with stock etc, great store.

2021年12月6日
自発的なレビュー
5つ星のうち5の評価

Great service

The toys ordered came in great condition and packaged appropriately. It was a pleasure dealing with the company and will definitely recommend to friends and family

2021年11月1日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報