DO NOT USE THIS COMPANY!! I ordered a bra which I wanted for a specific event. Unfortunately it took weeks for delivery, and so I wanted to return it as the event had passed. I didnât even try it on,... ãã£ãšèŠã
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I could not believe the effect this had. I have loose skin and am pre surgery for arm skin, following weight loss. This compressed, supported and smoothed without being uncomfortable or feeling like i... ãã£ãšèŠã
Michelle in customer care answered every query, frustration (at couriers NOT Curvypower), professionally, happily and most importantly, quickly. This level of attention is practically extinct in this... ãã£ãšèŠã
Habe einen Bodyshaper bestellt , kam nach 5 Wochen an wo er nicht mehr benötigt wurde! ZurÃŒck senden ging auf keinen Fall, da es sich um IntimwÀsche handeln wÃŒrde. Auf der Website steht alle Artike... ãã£ãšèŠã
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Be You!
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London, è±åœ
- support@curvypower.co.uk
- curvypower.co.uk
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Please please do not use this company
Please please do not use this company. I have never come across a company as dishonest as this. Parcel never received and no money refunded despite following all their absurd protocols. I have already submitted a review but felt I had to reinforce how absolutely awful they are. I have reported them to Trading Standards although I am pretty sure it wonât actually bother them at all. I would urge anyone who has had negative experience with them to also report them to Trading Standards.
BODY SUIT NOT TRUE TO SIZE -NO RETURNS âŠ
THE BODY SUIT I ORDER ARRIVED MORE THAN 10DAYS LATE,
PAID £27 -
VERY STRANGE
ITEM LONG BODY SHAPE AND SMALL CUP -
NOT SURE WHO THIS WOULD FIT
FOR A COMPANY THAT CATERS FOR CURVEY THIS IS NOT SURE -
THE ITEM WAS SO SMALL
AND I ORDERED XXL TO FIT SIZE 36D/36DD CUP SIZE 14
THERE MARKETING STATES IF YOU DONT LOVE IT JUST SEND US AN EMAIL FOR RETURNS
WHICH I DID-
EMAIL FROM CUSTOMER SUPPORT
SAYS NO
RETURNS ON ANY UNDER WARE.
NOT I DIDNT EVEN TRY IT ON.
STAY AWAY FROM THIS COMPANY
Do not buy from this company ever!
Disgusted with the customer service and the whole way they sell to be honest, they lure customers in by offering a discount and when the item doesnât fit properly or the quality is bad, they then tell you because you took the discount itâs classed as a sale item and you cannot return it and receive a refund.
Absolutely awful company
Absolutely awful company! Ordered an item on 20th June, wanted it for my sons wedding on 4th August, it arrived on 30th August! Completely useless! They're sizing is ridiculous, if your a size 6 an XL might just about fit you! Contacted them twice asking how long it would be till my order arrived, all they kept saying was " we're rushing it through " Well, if that's rushing it through, dread to think how long it would take for a normal order!
I suggest, if you really want to use this company, order what you want at least 6 months in advance and go at least 8 times bigger than your usual size!
DO NOT USE THIS COMPANY !!!
DO NOT USE THIS COMPANY !!!!
Firstly the shipping takes 2 weeks, the quality of the garments are poor. Cheap nasty fabric that smells
The worst thing is they off a new customer discount. If you accept that offer it completely invalidates your consumer rights to refund the garment if itâs the wrong size or youâre not happy with the garment.
They do not make this clear that if you accept the discount that your consumer rights become invalid .
When you complain they then offer you further discount on your next purchase which they invalided that if you need to return it.
Complete SCAM of a company ð¡ð¡ð¡
Fuyez
Fuyez, Nul 3 semaines pour recevoir un maillot de bain, pour qu'à l'arrivée ce ne soit pas le bon produit... ð€ð€¬
Frustrating experience. The worst customer service I've ever had
Please please please do not purchase from this company.
I never leave negative reviews but they are truly the worst online retailer I have ever dealt with.
They are refusing a return on a faulty item. The underwire is protruding through the fabric so it is not fit for use. This happened after just one wear.
Some other issues I've had:
- delivery takes way longer than stated
- customer service is slow and repetitive
- their return policy on the website is misleading, they do not accept returns
Bad shape - Impossible returns
I ordered a High Waist Trainer Shaper Shorts With Removable Bum pads. The delivery took too long. The quality looks ok but it doesn't fit right as the extra pads are in a weird shape vertical shape. From what I read it will cost me too much money and energy to return this.
I wish had read the other reviews before ordering.
Comfortable bra
Comfortable bra, true to size (I ordered 40D). Hopefully it will last long. Helpful and polite customer service.
AWFUL COMPANY
AWFUL COMPANY. Offered a discount code as a new customer. Order two identical shape wear sets. Just different sizes. Took 2 weeks to arrive. Came to late and were no good. I have been told Iâm not allowed a refund because I bought items from the sale.
This isnât the case THEY gave me a discount which now means Iâm not eligible for a refund. SCAMMERS they owe me £90
TrÚs mauvaise expérience
Commande longue pour recevoir lâarticle, ensuite les retours sont impossibles, le service client insiste pour que lâon garde lâarticle en échange dâune offre à la place du remboursement. Quand on insiste pour le retour, on nous dit quâil faut renvoyer lâarticle en Chine et que ce ne sera pas un remboursement mais un avoir. Et lâarticle en question: piÚtre qualité, le materiau nâest pas celui indiqué sur le site. Bref lâexpérience nâaurait pas pu être plus mauvaise.
Excellent item
Pretty long delivery time, but the item is totally worth the wait!
What a difference it makes!
Do not buy from this company
The products are an ok quality with some fitting ok and others having a very poor cut. They are based in China so returning items is expensive. This is not made clear at time of purchase so impossible to make an informed decision on whether worth buying from them. I will not buy from them again as even if I save at the time of purchase, I will have no idea of whether fit or sizing will be decent and then will have no chance to return. Just not worth it and ended up loosing out on £75 because cannot actually wear items or return them.
Great shapewear awesome material andâŠ
Great shapewear awesome material and great fit âïž
Super
Je suis tes satisfaite de mes achats. J'ai retrouvé un soutien des seins pour le quotidien, moins de douleurs et surtout du confort.
J'ai eu quelques soucis de livraison qui n'était pas du fait du vendeur mais ils ont été réactif et attentif à ma demande. Super ð
Zero stars for this terrible company
Zero stars for this terrible company. I placed my order on the 5th julie didn't get it till 15th August as they only give you return in 30 days from the date you ordered that ruled out my return. I contacted them several times about delivery as I wanted the stuff for a wedding I was going to just kept being told to be patient. I am a pensioner and spent £128 ,on underwear none of it fits and probably won't get exchange or refund due to the wait on delivery and the fact that it was 2 body suits . I really hope people read these reviews before placing an order they are the worst company I have ever dealt with.
I wish I could rate zero stars to beâŠ
I wish I could rate zero stars to be honest. I purchased two bodysuits in different sizes to try them on and return the unsuitable size. They arrived after the advised delivery date, making them unsuitable for the occasion I purchased them for so I havenât even opened the parcel. Upon asking for the return details I have been refused these as they are deemed to be an intimate apparel and for hygiene purposes they are unable to be returned. None of which is listed on their website. The customer service from Michelle and Precious has been very unhelpful over the past 3 weeks of me trying to return the products, as they keep quoting their return and hygiene policy, but with completely different wording to what is on the website and are offering a 30% discount on any future orders, but given I will NEVER use this company again is completely pointless. DO NOT ORDER FROM CURVYPOWER. They are the worst company I have ever dealt with.
Zero stars
Zero stars
Scammers and thiefâs.
People please donât even waste your time to have a look on their website
I order a bra never received it
They donât want to refund me.
They are kept saying I need to wait for delivery and in more than one month since this appears as in transit
Horrible people
Too many bad reviews for me to evenâŠ
Too many bad reviews for me to even want to buy from here. I could be wrong but it seems this company makes people write false positive reviews to help get sales. There are way too many bad reviews in ratio to the positive ones. My mother had to stay in a hotel for a little while which wasnât very good and the staff there gave her a free breakfast for a good review because the rest were bad. This is the vibe Iâm getting. Instead of stealing peoples money why not just make your business better. Everyone wins that way. Will not buy now that Iâve checked the reviews.
Complete cowboys
Complete cowboys. No refunds are offered. Had to go through PayPal to receive refund. Please avoid this company at all costs.
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