Good overall, but the required label field when choosing shipping method was confusing, I took extra time googling it. Maybe added info about what should be on the label would prevent customers from... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a bracelet on 20 November and it has still not been delivered. Customer support is extremely poor. There is no real assistance — only automatic replies that do not address the problem. At... もっと見る
I give only one star because how can you ask for a review when I haven’t received my order that is super late, it’s was a gift for my best friend and you guys doesn’t explain that 3-5 business day for... もっと見る
The product was late to start, the engraving isn’t legible beyond about 4 inches away from the cuff and you have to bend it out and then into the sides of your wrist to stay on for an average male wri... もっと見る
企業情報
当該企業による記述
Our brand is all about human connection - we pride ourselves in offering meaningful and elegant jewelry that eternalizes unforgettable moments. You don't need to settle with flowers or generic designed jewelry.
連絡先
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shipping was extremely delayed (>2…
Shipping was extremely delayed (>2 weeks). I was a dedicated customer of custom cuff but no longer.
Perfect job and handled with care
The shipping took forever but they expressed it for free because they knew it might take a while with the shipping changes internationally. However when they arrived the items weee even more beautiful than expected 🤩
>30 days since payment
>30 days since payment, package for Midwest USA is now in Spain...
Do not purchase from these people - they are predatory and offer no solutions. Terms of Service are crazy just go look for yourself.
Hasn’t shipped yet and zero way of…
Hasn’t shipped yet and zero way of asking you all the status and when will
It ship
I am incredibly disappointed
I am incredibly disappointed, I never received my order and even though I tried contacting them multiple times they never responded. I waited for more than two weeks to receive it, however I got nothing…
i never got what i ordered
Paid for priority shipping and still no…
Paid for priority shipping and still no information after more than 2 weeks. Scammers.
Hasn’t arrived despite expedited post…
Hasn’t arrived despite expedited post request and payment
Scammers! Stay away!
Scam company. Will steal your money and disappear. Stay away. Fake reviews.
Don’t pay for expedited
Paid for the expedited service and haven’t received a single update 5 business days after I placed the order.
I ordered my bracelets on September 1st…
I ordered my bracelets on September 1st expecting them to come in time for my anniversary on the 23rd and they haven’t shown up and customer service said they don’t have a order that goes with my email.
Shipping not as promised
Still not here! Now 8 days…It was stated it would take less time. Wow…how about a credit on the shipping?
I did not get my order in time and I…
I did not get my order in time and I payed for “Priority shipping”. I asked for a refund and no one got back to me.
Useless customer service
Useless customer service.
Misselling items that are unfit for purpose.
I have not received a refund
I have not received a refund. Please correct asap. $93 is a lot of money to not be returned.
I still haven’t received my items…
I still haven’t received my items and there has been no update since my purchase a week ago. Our wedding is in a couple of days and was hoping to have them before then.
Slow priority service
I choose to opt priority service but my order yet to send out. My tracking no. CTT LL203816487PT
I was promised a necklace
I was promised a necklace within 3-5 business days and it has now been almost a week. I paid extra even to get the necklace within 72 hours, I get that things happen, but some communication would be nice. I have gotten nothing about the delay.
SUPER LATE SHIPPING
I give only one star because how can you ask for a review when I haven’t received my order that is super late, it’s was a gift for my best friend and you guys doesn’t explain that 3-5 business day for shipping don’t include processing time even I make my order 11 days before traveling. Ada Peralta
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








