As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a... もっと見る
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As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a... もっと見る
企業が回答しました
The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special s... もっと見る
企業が回答しました
They give a fundamental and extremely in depth course. As well as being easy to understand.
Wow, customersuccesscollective.com is awesome! It's easy to use and has lots of helpful stuff like articles, webinars, and forums. The community is friendly and helpful. Talking to others has tau... もっと見る
企業が回答しました
147 De Beauvoir Road, N1 4DL, London, 英国
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They give a fundamental and extremely in depth course. As well as being easy to understand.
I was experiencing some trouble purchasing the LiveStream ticket and Aldo was very responsive and helpful, which allowed me successfully complete my online transaction.
As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a good mix of content to help you retain the information it provides. Will likely take other courses to help me build upon the knowledge I've learned.

Customer Success Collective からの回答
Really informative network and found the event in London both enjoyable and incredibly insightful

Customer Success Collective からの回答
The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special shoutout to Aldo Quagliotti, who took the time to offer exceptional support and guidance. His willingness to share his expertise speaks volumes about the quality of the people in this group. Whether you are already a CSM or looking to grow in the field, this community is a must-join!

Customer Success Collective からの回答
Vaporware community - beware before paying.
The community has little to no engagement, and the resources provided are incredibly elementary.
A waste of time and money for anyone who has more than a few weeks of experience in customer success.
You won't get a refund.

Customer Success Collective からの回答
The content is fantastic!
Very interesting videos, fireside chats, templates, and materials.

Customer Success Collective からの回答
The program that was delivered did not match the program that was promoted. Many of speakers who were listed on the agenda did not even show up.

Customer Success Collective からの回答
I love the content, the training, and the Summit! The energy is unmatched. I love my CSM Hannah, who's always super helpful and supportive. I'd highly recommend everyone trying the Pro+ membership; it has so many benefits. I've used it a lot, and I'm still exploring!

Customer Success Collective からの回答
I chaired the customer success summit in Toronto and it was a great experience! The audience was highly engaged, the speakers were on point, I met some amazing people, and overall the event was well organized and impactful. Thanks again for having me participate. I look forward to next year!

Customer Success Collective からの回答
As a new member of the CS community, the courses have been really helpful in cementing what I think I know and learning new skills. I have attended events and connected with likeminded people who can really help, and I know there is a community that I can reach out to if I need it

Customer Success Collective からの回答
Have not been online as much as I would have liked, but when I have checked things out, they are always a great resource.

Customer Success Collective からの回答
Absolutely love this community and the helpful resources available to empower customer success managers to operate at their best. If you're aiming to be a CS leader or desire to connect with others in the industry, THIS is your community.

Customer Success Collective からの回答
I took the Customer Advocacy Certification and found the content to be very useful and interesting. I appreciated the practical steps, templates, and step-by-step methodology. You can take this course and easily walk away with a plug and play approach to implement within your current company and it's efforts.
I found the mini quizzes at the end of each section so infuriating that unfortunately, I will not be recommending this course for my team as planned. It's unfortunate, but the time it took to go back and tease out correct answers from the videos, watching them again and again to try and find the answers to 3 questions was extraordinarily time consuming. Rather than providing questions on main points, they were obscure, weirdly written with odd change ups in the language, so you just couldn't be sure of yourself. I wouldn't put myself through another course like this if all of the quizzes are structured this way. The final quiz was useful and made sense with real life examples; it was far more applicable.

Customer Success Collective からの回答
I really value being part of Customer Success Collective. The networking is solid, the resources are high quality, and it helps me stay on top of the latest in the CS world. A great place to learn and connect with peers.

Customer Success Collective からの回答
This is a one stop shop for CS insights, resources and a pool of professionals. I love it here

Customer Success Collective からの回答
It's amazing to have such wonderful experienced people.

Customer Success Collective からの回答
It has been such an honour being part of this vibrant community, full of fruitful events and informative resources.

Customer Success Collective からの回答
Articles are the best and by experienced professionals . The discussions are very value additions .
Just that k am not getting the network .

Customer Success Collective からの回答
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