Customer Success Collective  レビュー 

98
•
TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a... もっと見る

企業が回答しました

5つ星のうち5の評価

The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special s... もっと見る

企業が回答しました

5つ星のうち5の評価

They give a fundamental and extremely in depth course. As well as being easy to understand.

5つ星のうち5の評価

Wow, customersuccesscollective.com is awesome! It's easy to use and has lots of helpful stuff like articles, webinars, and forums. The community is friendly and helpful. Talking to others has tau... もっと見る

企業が回答しました

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4.5

優良

TrustScore 5段階評価の4.5

98件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(98)

過去12か月のレビュー数: 9件

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5つ星のうち5の評価

Checkout Error

I was experiencing some trouble purchasing the LiveStream ticket and Aldo was very responsive and helpful, which allowed me successfully complete my online transaction.

2026年10月27日
自発的なレビュー
5つ星のうち5の評価

Very Helpful to a New CSM

As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a good mix of content to help you retain the information it provides. Will likely take other courses to help me build upon the knowledge I've learned.

2026年8月14日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you so much for taking the time to share your experience!

We're glad to hear the Customer Success Collective course has given you practical tools you can use with your customers and within your organization. It's especially great to hear that you found the mix of content helpful as you begin your journey as a CSM.

We'd love to have you back for another course as you continue building on your knowledge!

Thank you again for your feedback and for being part of our community.

Best,

PMA Support Team

5つ星のうち5の評価

Really informative network and found…

Really informative network and found the event in London both enjoyable and incredibly insightful

2026年7月3日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you so much for your kind review, Liam! We're so glad to hear you found the London event both enjoyable and insightful. We really appreciate you taking the time to share your experience, and we hope to see you at another PMA event soon!

5つ星のうち5の評価

The Customer Success Collective Slack…

The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special shoutout to Aldo Quagliotti, who took the time to offer exceptional support and guidance. His willingness to share his expertise speaks volumes about the quality of the people in this group. Whether you are already a CSM or looking to grow in the field, this community is a must-join!

2026年6月10日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Hi Iksir,

Thank you so much for your kind review. We're delighted to hear that you've found value in the Customer Success Collective community and the support it provides.

We also truly appreciate the special shoutout to Aldo. We'll be sure to share your wonderful feedback with him. It's always great to hear when our community members make such a positive impact on one another.

Thanks again for being part of the community, and we look forward to seeing you continue to grow and connect with fellow customer success professionals.

Best,
The Customer Success Collective Team

5つ星のうち1の評価

Vaporware community

Vaporware community - beware before paying.

The community has little to no engagement, and the resources provided are incredibly elementary.

A waste of time and money for anyone who has more than a few weeks of experience in customer success.

You won't get a refund.

2026年3月26日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Hey Will,

Thank you for taking the time to leave us a review here.

I've reached out to find out some more information from you regarding your experience and to support you further here, but I unfortunately haven't heard back.

It's super important to us to hear where we can improve, along with the types of content that would support you specifically as a customer success professional. Our platform has many different types of content which I'd be able to run through for you on a call to ensure the product you bought fits your needs and so that you're aware of everything you have access to.

I'd love to talk a little bit more to support you with this.

Kindest,
Hannah

5つ星のうち5の評価

Customer Onboarding Certified

The content is fantastic!
Very interesting videos, fireside chats, templates, and materials.

2026年3月22日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you so much for taking the time to share your experience!

We're thrilled you enjoyed the Customer Onboarding Certified course and found the videos, fireside chats, templates, and additional materials valuable.

We appreciate your feedback and hope you can put everything you've learned into practice!

5つ星のうち2の評価

Event did not reflect Agenda

The program that was delivered did not match the program that was promoted. Many of speakers who were listed on the agenda did not even show up.

2026年1月28日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks for sharing your feedback. We’re really sorry to hear that the event didn’t match the agenda that was originally promoted. We understand how frustrating that can be, especially when you’re expecting to hear from specific speakers.

Your feedback is really valuable and we’ll make sure it’s shared with the team as we continue working to improve future events and the overall experience.

Best,
The CSC Team

5つ星のうち5の評価

I love it, highly recommended

I love the content, the training, and the Summit! The energy is unmatched. I love my CSM Hannah, who's always super helpful and supportive. I'd highly recommend everyone trying the Pro+ membership; it has so many benefits. I've used it a lot, and I'm still exploring!

2025年12月9日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks so much for the kind words, we’re thrilled to hear you’re loving the content, training, and Summit experience 🙂 It’s fantastic that you’re getting so much value from Pro+ and continuing to explore everything it offers. We’ll be sure to pass your feedback along to Hannah, too, she’ll really appreciate it!

The CSC Team

5つ星のうち5の評価

Chair of the Customer Success Summit (Toronto)

I chaired the customer success summit in Toronto and it was a great experience! The audience was highly engaged, the speakers were on point, I met some amazing people, and overall the event was well organized and impactful. Thanks again for having me participate. I look forward to next year!

2025年11月12日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks so much for sharing this and for being such a great part of the Customer Success Summit in Toronto. We’re really glad to hear you had a positive experience chairing the event and that the audience engagement and speaker sessions stood out.

It was a pleasure having you involved, and we hope to see you again next year.

Best,
The CSC Team

5つ星のうち5の評価

As a new member of the CS community

As a new member of the CS community, the courses have been really helpful in cementing what I think I know and learning new skills. I have attended events and connected with likeminded people who can really help, and I know there is a community that I can reach out to if I need it

2025年10月2日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks for taking the time to share your experience. We’re really glad to hear the courses have helped strengthen your knowledge and introduce new skills as you grow in customer success. It’s also great to know you’ve been able to connect with others in the community through events.

We’re glad to have you as part of the community and appreciate you being involved.

Best,
The CSC Team

5つ星のうち4の評価

Have not been online as much as I would…

Have not been online as much as I would have liked, but when I have checked things out, they are always a great resource.

2025年9月30日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks for sharing your feedback. We’re really glad to hear that whenever you’ve had the chance to explore the resources, you’ve found them valuable. They’ll always be there whenever you’re ready to dive back in.

Best,
The CSC Team

5つ星のうち5の評価

Absolutely love this community and the…

Absolutely love this community and the helpful resources available to empower customer success managers to operate at their best. If you're aiming to be a CS leader or desire to connect with others in the industry, THIS is your community.

2025年9月23日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you so much for the kind words, we really appreciate you taking the time to share this!

We’re thrilled to hear the community and resources are helping support your growth, and it’s great to know you’re finding value in connecting with others in the CS space 🙂

Best,

The CSC Team

5つ星のうち3の評価

Customer Advocacy Certificate

I took the Customer Advocacy Certification and found the content to be very useful and interesting. I appreciated the practical steps, templates, and step-by-step methodology. You can take this course and easily walk away with a plug and play approach to implement within your current company and it's efforts.
I found the mini quizzes at the end of each section so infuriating that unfortunately, I will not be recommending this course for my team as planned. It's unfortunate, but the time it took to go back and tease out correct answers from the videos, watching them again and again to try and find the answers to 3 questions was extraordinarily time consuming. Rather than providing questions on main points, they were obscure, weirdly written with odd change ups in the language, so you just couldn't be sure of yourself. I wouldn't put myself through another course like this if all of the quizzes are structured this way. The final quiz was useful and made sense with real life examples; it was far more applicable.

2025年9月22日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks for taking the time to share such detailed feedback. We’re really glad to hear you found the Customer Advocacy Certification useful and that the practical steps, templates, and methodology felt applicable to real work.

At the same time, we’re sorry to hear the mini quizzes created frustration during the course. That’s definitely not the experience we want learners to have. Your comments about the wording and structure of the questions are really helpful, and we’ll make sure this feedback is shared with the team as we review and improve the course content.

We appreciate you being candid about your experience.

Best,
The CSC Team

5つ星のうち5の評価

Awesome

The summit provides valuable insights

2025年9月17日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks for the great feedback! We’re really glad to hear you found the summit valuable and appreciate you taking the time to share your experience.

Best,
The CSC Team

5つ星のうち5の評価

Great community for CS professionals

I really value being part of Customer Success Collective. The networking is solid, the resources are high quality, and it helps me stay on top of the latest in the CS world. A great place to learn and connect with peers.

2025年9月10日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks so much for the kind words. We’re really glad to hear you’re finding value in the networking and resources, and that the community helps you stay on top of what’s happening in the CS space.

It’s great to have you as part of Customer Success Collective.

Best,
The CSC Team

5つ星のうち5の評価

This is a one stop shop for CS…

This is a one stop shop for CS insights, resources and a pool of professionals. I love it here

2025年9月5日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks so much for the kind words! We’re really glad to hear you’re finding value in the insights, resources, and connections within the community.

It’s great to have you as part of Customer Success Collective.

Best,
The CSC Team

5つ星のうち5の評価

It has been such an honour being part…

It has been such an honour being part of this vibrant community, full of fruitful events and informative resources.

2025年7月20日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thanks so much for being part of the community, we’re really glad to have you with us! It’s great to hear you’ve been enjoying the events and finding the resources useful. We appreciate you taking the time to share this 🙂

Best,

The CSC Team

5つ星のうち4の評価

Articles are the best and by…

Articles are the best and by experienced professionals . The discussions are very value additions .
Just that k am not getting the network .

2025年6月19日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for sharing your feedback with us 😊

We’re really glad to hear you’re finding the articles valuable and enjoying the discussions. We’re sorry to hear that you haven’t yet felt the networking side as strongly though. We’d love to help you get more involved, joining conversations in Slack, attending events, or introducing yourself in community spaces can make a big difference.

We’re grateful to have you with us and hope your network continues to grow here 🤝

Best,

The CSC Team

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