Customer Success Collective  レビュー 

98
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a... もっと見る

企業が回答しました

5つ星のうち5の評価

The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special s... もっと見る

企業が回答しました

5つ星のうち5の評価

They give a fundamental and extremely in depth course. As well as being easy to understand.

5つ星のうち5の評価

Wow, customersuccesscollective.com is awesome! It's easy to use and has lots of helpful stuff like articles, webinars, and forums. The community is friendly and helpful. Talking to others has tau... もっと見る

企業が回答しました

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4.5

優良

TrustScore 5段階評価の4.5

98件のレビュー

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4.5

すべてのレビュー

(98)

過去12か月のレビュー数: 9件

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5つ星のうち5の評価

Agile in Customer Success: A Big Thank You to the Customer Success Collective

As a Customer Success Manager, staying sharp and connected in this ever-changing field is crucial. The Customer Success Collective has been an invaluable resource in my professional journey.

Continuous Learning:

The Collective provides a wealth of knowledge through insightful articles, webinars, and discussions. From industry thought leaders sharing their expertise to real-world customer success stories, there's always something new to learn and implement.

Engaging with the Community:

The platform fosters a vibrant community of CSMs. Participating in forum discussions allows me to connect with peers facing similar challenges, share best practices, and gain fresh perspectives. This exchange of ideas keeps me on top of the latest trends and helps me approach situations creatively.

Building a Network:

The Collective has been instrumental in expanding my professional network. Connecting with other CSMs, both online and through events like the Customer Success Festival, has opened doors to valuable collaborations and mentorship opportunities.

Overall, the Customer Success Collective has become an essential part of my professional development. I highly recommend it to any CSM seeking to:

- Stay current on industry trends and best practices.
- Connect with a supportive community of fellow professionals.
- Gain valuable insights and mentorship from experienced individuals.
- Continuously learn and grow their skillset.

If you're a CSM looking to elevate your career, the Customer Success Collective is definitely worth checking out.

2024年3月11日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your insightful review!

We're thrilled to hear that the Customer Success Collective has been invaluable in your professional journey as a Customer Success Manager. From continuous learning through articles, webinars, and discussions to engaging with a supportive community and building your professional network, it's clear that our platform has made a significant impact on your career development.

We appreciate your recommendation and are grateful to have you as part of our community. Thank you for being an active member of the Customer Success Collective!

5つ星のうち5の評価

Doubling Knowledge & Network Daily

One of the best communities I have ever had the pleasure of being a part of. From the Slack channels to the courses that come with the Pro membership, I am doubling my knowledge and network daily. I could not recommend this more!

2024年1月1日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

We're thrilled to hear that you're finding so much value in our community and courses! It's fantastic to hear that you're actively growing your knowledge and network through our resources and engaging with our community on Slack. Thank you for your recommendation, and we're grateful to have you as part of our community!

5つ星のうち5の評価

Lots of resources and a community

Lots of resources and a community

Some extra things are costly like extra resources or courses but a majority of the defining features are available to everyone.

2024年2月26日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your feedback! We're glad to hear that you find our community and resources valuable. We strive to provide a wealth of resources and a supportive community to all our members. While some additional resources or courses may have associated costs, we aim to ensure that the majority of our defining features are accessible to everyone.

5つ星のうち5の評価

Stellar networking and thought leadership

This event is a must attend. I have had the privilege of speaking at the past 2 sessions in Austin, and I always leave with innovative and actionable ideas and new relationships. Thanks to the Customer Success Collective for always delivering such great content and experiences!

2024年2月14日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your glowing review! We're thrilled to hear that you consider our event a must-attend and that you've had the opportunity to speak at past sessions. It's wonderful to know that you consistently leave with innovative ideas, actionable insights, and valuable relationships. We're committed to delivering exceptional content and experiences to our attendees, and we're grateful for your support. We look forward to continuing to provide valuable opportunities for learning, networking, and growth in the future. Thank you for being a part of our community!

5つ星のうち5の評価

Collective CS Intelligence via the CS Collective

The Customer Success Collective has been a wonderful community to be a part of, both virtually and in-person. The Slack community is a fantastic resource for anyone in Customer Success - regardless of role, experience or tenure.

I had the honor and pleasure of being a speaker at the most recent Customer Success Festival event held in Austin and not only was the event very well run and organized (go Sophie!), but it was an excellent opportunity to spend time with peers and network with new people.

2024年2月13日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your positive feedback! We're thrilled to hear that you've had a wonderful experience with the Customer Success Collective, both virtually and in-person. It's fantastic to know that our Slack community has been a valuable resource for you in Customer Success, regardless of your role or experience.

We're glad you enjoyed speaking at our recent Customer Success Festival event in Austin and found it well-organized. We appreciate your kind words and are delighted that you had the opportunity to connect with peers and network with new people during the event.

Thank you for being a part of our community and for your support!

5つ星のうち5の評価

Excellent conference once again

Once again, the Customer Success Collective exceeded expectations with this conference. I enjoyed the diverse range of topics, practical insights, and (best of all) meaningful connections made. I left feeling not just informed but ready to take action on what I learned. I highly recommend attending the next event!

2024年2月13日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your fantastic review! We're thrilled that you found our conference exceptional, with diverse topics, practical insights, and meaningful connections. Your recommendation means a lot to us, and we're glad you left feeling informed and ready to take action. We look forward to welcoming you to our next event!

5つ星のうち5の評価

A warm and welcoming community of smart…

A warm and welcoming community of smart and helpful CS experts.

2024年2月17日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your kind words! We're thrilled to hear that you find our community warm, welcoming, and filled with smart and helpful Customer Success experts. Creating a supportive environment where members can share knowledge, exchange ideas, and support each other is one of our top priorities.

5つ星のうち5の評価

Great onboarding experience

Great onboarding experience, and look forward to virtual and live events!

2024年2月12日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your feedback! We're delighted to hear that you had a great onboarding experience. We strive to provide a seamless and informative onboarding process for all our members. We're excited that you're looking forward to our virtual and live events! We aim to offer engaging and valuable experiences for our community members.

5つ星のうち5の評価

Customer Success Collective is a must membership for CS Professionals.

I have been so impressed by the collaborative space of CSC. I've learned a ton from other members. The admins are awesome with support follow up and engagement.

2024年1月24日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Dear Christine,

Thank you for your positive feedback! We're thrilled to hear you've found value in the collaborative space of Customer Success Collective. Learning from other members and receiving excellent support from our admins is our goal. We appreciate your support and look forward to continuing to provide a great experience for you.

Best,
The CSC Team

5つ星のうち5の評価

Great community to stay connected with…

Great community to stay connected with other CSM folks. Share and Gain insights within CSM domain. Good platform to know about different events.
Lot of good resources and content is available that really help to grow in CSM role.

2024年1月22日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Dear Vandana,

Thank you for your positive feedback! We're thrilled that you find our community a great place to connect with other CSMs, share insights, and stay informed about events. We're glad the resources and content available have been beneficial for your growth in the CSM role. We appreciate your support and look forward to being a valuable resource for your professional development.

Best,
The CSC Team

5つ星のうち5の評価

The Customer Success Collective is a…

The Customer Success Collective is a collaborative organization that provides opportunities for individuals seeking a role in Customer Success Management (CSM) and those who can offer guidance and advice. It serves as a platform for sharing and extending assistance wherever needed within the CSM community.

2024年1月21日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Dear Randy,

Thank you for your positive feedback! We're glad to be a collaborative organization that provides opportunities for individuals interested in Customer Success Management (CSM) and those offering guidance. Serving as a platform for sharing and extending assistance within the CSM community is our mission. We appreciate your support and look forward to continuing to be a valuable resource for all CSM professionals.

Best,
The Customer Success Collective Team

5つ星のうち5の評価

Exciting and collaborative group with…

Exciting and collaborative group with lots of good resources to dig into.

2024年1月9日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Dear Thomas,

Thank you for your positive feedback! We're thrilled to hear that you find our group exciting and collaborative, with plenty of valuable resources to explore. We appreciate your support and look forward to continuing to provide an exciting and enriching experience for you.

Best regards,
The CSC Team

5つ星のうち5の評価

An amazing community!

Have just joined the Customer Success Collective and what a community it is! There is an absolute plethora of knowledge, support and advice to be found here. Looking forward to building out my network with like-minded professionals.

2024年1月8日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

We're thrilled to have you join the Customer Success Collective! It's wonderful to hear that you're already finding so much value in our community. With the wealth of knowledge, support, and advice available here, we're confident that you'll have a fantastic experience and opportunities to grow both personally and professionally. Building connections with like-minded professionals is one of the best parts of being a part of our community, and we're excited to see you expand your network.

Welcome aboard!

5つ星のうち5の評価

The Customer Advocacy Cert training was…

The Customer Advocacy Cert training was really good. It was broken into logical and consumable sections with knowledge checks at the end of each section to help this information stick. Kevin, the facilitator, did a great job narrating the content at a pace that was easy to follow. The "Bonus Footage" was filled with valuable information, so take the time to watch it.

2023年12月28日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Hi Alton,

Thank you for your positive feedback on the Customer Advocacy Cert training! We're delighted you found the content well-structured, Kevin's facilitation effective, and the "Bonus Footage" valuable. Your comments inspire us to continue delivering top-notch training experiences. If you have further suggestions or need assistance, feel free to reach out. We appreciate your partnership and look forward to supporting your success.

Best,
The CSC Team

5つ星のうち5の評価

Professional environment, with helpful members

Very peaceful and professional environment, with helpful members and a warm welcome

2023年12月20日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Hi Patrick,

We appreciate your positive feedback on our professional environment. It's great to hear that you find our members helpful and that you experienced a warm welcome. We're committed to maintaining a supportive and welcoming atmosphere. If you have any suggestions or if there's anything specific you'd like to highlight, please feel free to share. Thank you for being a part of our community!

Regards,
The CSC Team

5つ星のうち5の評価

Good community of likeminded people…

Good community of likeminded people that are happy to share learnings and experience.

2023年12月19日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for your positive feedback! We're pleased to hear that you find our community to be a gathering of like-minded individuals who are willing to share their learnings and experiences. It's our goal to foster a collaborative environment, and your recognition reinforces our efforts. If you have any insights or suggestions on how we can further enhance your experience, feel free to let us know. We appreciate your contribution to our community!

Regards,
The CSC Team

5つ星のうち5の評価

I had never heard of CSC before their…

I had never heard of CSC before their recent event in Boston. I left the event energized and full of ideas, while also confident in the work my organization is currently doing.

2023年10月17日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

We're delighted to hear about your positive experience at our recent event in Boston! It's fantastic that you left feeling energized, full of ideas, and confident in your organization's current work. We strive to create events that inspire and provide valuable insights. If there's anything specific you'd like to share about your experience or any suggestions for future events, please feel free to let us know. We're grateful for your engagement with CSC and look forward to continuing to support and inspire you. Thank you for being a part of our community!

Regards,
The CSC Team

5つ星のうち5の評価

CSC Community is Great

Interesting content, fun opportunities, knowledgable (and friendly) community. It's been a really great experience being a part of the CSC this year.

2023年12月14日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for sharing your positive experience as part of the CSC community! We're thrilled to hear that you find the content interesting, enjoy the fun opportunities, and appreciate the knowledgeable and friendly community. Creating a positive and enriching experience for our members is a top priority, and your feedback encourages us to continue our efforts. If there's anything specific you've enjoyed or any suggestions you have for making the experience even better, we'd love to hear it. Thank you for being a valued member of CSC, and we look forward to another fantastic year together!

Regards,
The CSC Team

5つ星のうち5の評価

It's a warm community

"It is a warm community where experts from around the world come together to share experiences, challenge each other, and be challenged."

2023年12月13日
自発的なレビュー
Customer Success Collective  ロゴ

Customer Success Collective からの回答

Thank you for sharing your perspective on our community. We're delighted to hear that you find it warm and inclusive, where experts from around the world come together to share experiences and engage in meaningful challenges. Fostering an environment where diverse experiences are valued is a key aspect of our community, and your feedback is greatly appreciated. If there are specific aspects you'd like to highlight or any suggestions you have for further improvement, please feel free to let us know. We're grateful to have you as part of our community!

Regards,
The CSC Team

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