Daewoo Electricals レビュー 444

Further to your reply to my review. You stated that Extended Warranty can only be done by EMail or Post. I told you I sent the EW back and it must have got lost in the Post. As a Company you now also lie about how your EW Works. People think again about buying from this untrustworthy Company. This is how this Company treats Pensioner's. I PROVIDED YOU WITH PROOF OF PURCHASE SO PLEASE HONOUR YOUR PROMISE.

Arrived broken.
Bought this for my 96 yr old mother. When I went over to unpack and install I found that one of the knobs is broken.

There was a fair bit of choice available and also payment options to suite everyone's budget which to be honest was actually an added bonus. The items came sooner than expected too so was well impressed and will definitely shop again with Daewoo
Electrical

Ordered on line after our old air fryer oven died, I think we worked it to death! Bought the same again, it arrived before estimated delivery time, a bonus, excellent price.

I bought a Daewoo stainless steel kettle (model SDA1167) around a year ago and was initially delighted with it – fast-boiling, easy to fill and comfortable to pour from. A couple of weeks ago, though, it became apparent that one side of the hinge attaching the pop-up lid had failed. It's still usable (just) but now very awkward to open and close.
It had never been dropped or strained. The thin plastic strut on one side has just let go with no provocation. There really can be no excuse for this – it can only be the result of poor design and/or materials.
I would have taken it back to the retailer (which I'm pretty sure was Robert Dyas in Bromley) but I can find no trace of my receipt or any other proof of purchase. I guess I'll just have to put it down to experience and avoid the brand in future…
[EDIT] NB The kettle was bought shortly after the chaos of a house move. I may well have registered it under the maker's warranty scheme but any record of this has also been mislaid.
Since posting this review I have replaced the defective Daiwoo item with a Bosch product, with which I am so far entirely satisfied…

We have had a Daewoo Airfryer before and were really pleased so it made perfect sense to replace it with another Daewoo model. The design is sleek and the settings are intuitive and easy to use with the touch buttons. It is robust and well made. This model actually was less than our previous model and has more features.

Quick delivery, excellent product

This is a second purchase of this item as we liked the first one so much. The price is good and ordering is easy. Commiunication from the seller is great and delivery was very fast. The item was well packaged and delivered in perfect condition. A good all round experience.

The web site was clear, sharp & responsive, made shopping very easy.no pop ups or scrolling back to delay & confuse you.

Had a cordless vacuum FLR00010 which lasted just on 12 months. Called Daewoo for support and check warranty. They told me it was out of warranty but then asked if I registered it within 28 days. I said no why? They told me if I had it would have had a 3 year warranty. I said thanks for that and would it not be a good idea to tell customers at point of sale. What a sham.
Support agent not very sympathetic.
Also issue is the battery and guess what, you can not get a replacement.
With that I have had to buy another cordless vacuum and I am sure you can guess I have not bought another Daewoo pile of rubbish.
Be warned, don't do a Daewoo
No wonder they don't make cars anymore.

Can not fault Customer service immediate solution provided clear advice as what to do. Expedient replacement excellent service wish all companies had the same policy.

As described. Quick delivery.

Had daewoo appliances for years, long lasting and robust, when it was eventually time to renew the obvious choice was daewoo again so yes I'm a returning customer

Fan heater arrived with faulty remote that was replaced immediately FOC within 48 hours. AAA +++

I bought a pack of 3 Daewoo Wi-fi "smart" plugs: not so smart!
They were easy to set up with the SmartHome App and appeared to work as expected. I had such high hopes that I used one to let me re-set my TV recorder without fighting to get to the plug. Unfortunately this one randomly switched off in the middle of the BBC News so I set it aside. Next to go was the one I used for a standard lamp with a fiddly switch. This one switched itself off later in the evening without my intervention so I left it overnight.
Lo! 7.00 a.m. and it switched the light on, (suspiciously at the same time as my air-con). Both the faulty units were plugged-in within 3m of my wi-fi router (same room) so they had a good signal. Thank God I didn't use them for anything vital. I haven't tried the third one as they're going back to the retailer as a pack. N.B.:
I've replaced these with Aldi's 'Status' plugs and have had no such problems with any of them.
Ignore Daewoo's reply below - just more lies and prevarication since after another month they have failed to contact me.

My 14 month old kettles switch stopped working. I contracted the Customer Service under the warranty guarantee. They came back to me within 1 day, asked for a video of the problem. Next day they arranged for a replacement kettle to be sent out. From first contact to receiving replacement, 4 days! Customer service was excellent, communications prompt, friendly and professional. Whilst I was disapointed the kettle had issues after just 14 months, the customer service was so good, it wouldnt put me off buying Daewoo again as I would feel confident if there was an issue they would be able to sort it.

I had high hopes for the Daewoo 4L portable air cooler but these have been dashed.
There is little to no difference when the cooler setting is switched on, the air outlet looks larger but it’s just a thin strip behind the grill so you have to sit on top of it for relief. It’s also noisy…so disappointed.

So far so good.

Asked me to review my item ive not even received my item it was ordered on the 30th June the tracking just says the same thing they won't even contact dpd for me shame I could do with my air con right now

Excellent product
Great service 100 percent