Darlows - Estate Agents Llanishen レビュー 

Unprofessional, poor communication, although a couple of the agents were very nice people and polite ( the nice people have since left..). Overall I would not recommend selling with Darlows Llanishen. They even have the cheek to keep ringing me about "my property search" when the sale of my flat has fallen through!

Possibly the worst estate agent we have ever had the misfortune to deal with. We bought a property with Darlows and the service was dismal from start to finish. Phone calls frequently not returned, emails often unanswered, promises broken and inaccurate or misleading information provided about the property purchased. Eventually we had to ask local residents for the information we required. Their Llanishen branch was often closed and I was not the only one to decide to drive to the branch after days of trying to get hold of someone. The office was closed when I got there but another lady was banging the door in frustration at not being able to get hold of anyone for weeks on end, hoping someone would come down from upstairs. When they did I found the property we were purchasing still advertised for sale inside, months after having our offer accepted. We both left urgent messages to be contacted but still no one got in touch with me. Staff need better training and customer service needs serious attention.