Daviesandcooper レビュー 

The delivery took absolutely ages to be delivered and when asked for help to return we kept getting offers of receiving discount off rather than just dealing with the return

Brogue perforations are cut cleanly. Substantial outer sole provides solid traction on damp sidewalks.

After waiting weeks for my order, I asked for it to be delivered to a locker. On my return, no delivery waiting. Then had message from evri stating the parcel could not fit locker. However I tried, the system for changing the delivery address failed to work. Endless unhelpful emails from Davies & Cooper! The phone number they gave me for evri did not exist! Then discovered that the tracking number they gave for the parcel was different from the one evri had. Evri's automated system logs you out if anything you say is different from what they want to hear. After 2 months of waiting I received a refund! I will NEVER EVER use this company again!

Please do NOT order from here - I have had a shambolic experience with this company posing as a UK company, not giving me a full refund that I have requested on numerous occasions and thinking I will accept only 10-20% refund and go away. The items I received were cheap, badly made and nothing like what I ordered they are now delaying any refund as they won’t commit to covering shipping back to them (despite the website saying they cover free shipping!) let me guess because it costs more than the items to post back?? Do the right thing D&C as my return remains unresolved

Awful. Shoes were awful quality. Soles anre hard and uncomfortable and sizing very off.
Avoid at all costs. They make it impossible to return an item, keep offering discounts and replacements rather than giving you information on how to return and get a refund.
Just a money making scam company.

What a scamming shower. AVOID this company and their shoddy goods. Nothing like the picture ,inferior over priced tatt. Posts from CHINA not the UK. Should not be trading here. Still negociating with these fraudsters for money back, not going to fund a return , not a chance.

Ruched side seam flatters the waist, but the one-shoulder strap is fixed with no adjustability for different torso lengths.

I received a reply to my complaint for the wrong size being delivered again.
Stating they are sorry and would I accept a 25% credit again, same as the 1st delivery.
Tomorrow I will contact my bank to get the payment returned
Absolutely disgusted

This company lacks any semblance of decent customer service.
I ordered goods, which I was assured they would arrive in time for my holiday.
They repeatedly said they were on the way.
They never arrived on time infact over 3 weeks instead of the quoted 6 to 12 days.
On arrival they were not what I ordered and the quality of the sandals attrocious.
Following on many emails regarding the error and the return at my own cost to China.
The return address is incomplete, the email is incorrect as is the phone number.
All in all I believe that this company should have their liscence revoked
Absolutely disgusted with the lack of any honest customer service

After I ordered the shoes I read some of the reviews and started to worry that I’d wasted my money. I’m not saying people haven’t had bad experiences but my package arrived sooner than expected, I was kept up to date where they were and they fitted like a glove. I was relieved and impressed.

Lovely shoes 👞 the best for the money

Side gathers create a flattering contour that photographed exceptionally cleanly under indoor evening lighting.

Ordered a pair of wedding shoes on a Sunday. Timeframe on the website estimated Wednesday for delivery which was perfect snd in time for when i needed them . It is now Friday and the tracking info says shipping from China! I feel misled by the timeframe as would not have purchased if I knew they would’t come in time. Avoid.

I ordered a man's cardigan almost 3 weeks ago. It arrived today. Very disappointed with it. Very poor quality. I ordered L it's probably S/M and one sleeve is longer than the other. What a complete waste of £34.95. I just wish I had read the reviews before I ordered. Keep away from this company.

I have been trying to get a refund for a pair of sandals I ordered for well over a month now. They were badly made and due to the stitching and lumps of glue, totally impossible to wear. This is a Chinese company masquerading as a uk one and they offer you every other solution rather than a complete refund which would involve paying the return shipping costs of around the same amount that I paid for them, ie over £20. As a last resort I asked them to send me another pair but these are made the same way and they could not even get the size right. Avoid them like the plague. I have reported them to trading standards.

Gloss finish holds up nicely under flash photography, but the inner sole lacks arch cushioning for full-day wedding events.

We ordered a dress for my wife for going on holiday. It took weeks to arrive and only just arrived on time. The dress received was not as shown on the website. When we told them this they offered discounts on future purchases and said we could keep the dress. I told them my wife didn't want the dress since it was not as shown on the website. Then they offered a partial refund for the dress. When I said it was their error and they should fully refund and pay for the return, they just kept offering higher refunds up to 50% and to keep the dress. I asked for them to send a courier to pick the dress up and pay the 100% refund. Now all they have sent is an address in China asking me to return the dress at a courier cost of approx. £20 - no mention of refund nor a pre-paid courier. They have done everything possible to prevent them having to provide a full refund and pick up the dress. I notice that their returns email address is incorrect on the website and it bounces until you correct it, the business address is at a housing estate in London and the phone number on their website does not work. They are not a limited company and are not mentioned on Companies House. I would summarise by saying that their website is highly misleading. Please give me the 100% refund! Any advice about how to deal with such an entity would be appreciated.

Kept up to date with order lovely sandals nice colour

I ordered a UK size 9 for my husband but they are at least a size 10 that arrived. You have to pay for returns/refunds.

I ordered a pair of 13 shoes the shoes that turned up were more like a size 9 indeed when I put them next to my own size 13s there were 50 many metres shorter.
I have tried to contact Support at Davison Cooper but all to no avail. The emails bounced back on when I tried to telephone. I was told that I wasn’t authorised to use that number despite the fact that the number was given as a Support number I am not surprised that they have had extremely bad reviews and I intend to report them to trading standards. As you can see, I’ve had a reply from Davie and Cooper, which is placating but utter nonsense. I have already tried to contact them three times they know exactly what the problems are. I described the problems in great detail and even sent them a photograph. They think that by sending this reply they are seen to be reacting appropriately.
They are not they are simply asking me to send all the details I have already sent thus trying to convince trustpilot readers that they are doing the right thing by their customers, this is clearly not the case.