Daw's Clothing Company Ltd レビュー 

229
•
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivere... もっと見る

5つ星のうち4の評価

We were treated with courtesy. The staff member who served us was helpful and discrete with his advice. The specific sizes require arrived within the expected time frame and we were very happy with t... もっと見る

企業が回答しました

5つ星のうち5の評価

Such great customer service. Chris was amazing. We went for school uniform and he let the children try on different sizes and was very patient and knowledgable about what was required. Allowed us to e... もっと見る

企業が回答しました

5つ星のうち3の評価

This order of a PE shirt took 1 month to arrive. Previous orders have been relatively quick, not sure what happened on this occasion but it was needed sooner than arrived. Quality of the shirt... もっと見る

企業が回答しました

企業情報

  1. 衣料品店

当該企業による記述

Smart and casual menswear, formal suit hire, wholesale printed & embroidered workwear, and secondary schoolwear. An employee-owned company with real focus on improving our customer service and quality of products offered. Now incorporating the School Threads range of primary school uniform.


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.4

すべてのレビュー

(229)

過去12か月のレビュー数: 1件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

I have only recieved one of my items

I have only recieved one of my items . When I ordered both . It said they were both in stock but I’m still awaiting a hoodie .

2022年9月4日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks for your review Tina, unfortunately we were hit really hard at the end of the summer by the Royal Mail strikes. I can see from our tracking that your hoodie was shipped on the 25th of August, only 3 days after you placed your order. Royal Mail however didn't manage to deliver it until the 9th of September.
It's a real shame this has warranted only 2 stars but I do understand your frustration with the unexpected 3rd party delivery delays.

5つ星のうち5の評価

Brilliant

Greeted as soon as I walked in and treated with respect and given 1-2-1 treatment without feeling rushed.

2022年8月24日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for taking the time to reviewbus Lisa, it's great to hear you had a good experience

5つ星のうち5の評価

Very helpful staff and service

Very helpful staff in store and delivery was good. Amazing exchange service when clothes were too small. Thankyou.

2022年8月16日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for your review Zoe, glad you found the process easy!

5つ星のうち5の評価

Grateful

I give 5 stars because my stuff was delivered quicker than I thought it would.Buying school trousers is difficult as my son is 6.1 and skinny.The gentle man I talk to last year explained so well I can use it for his other trousers so thank you sir.

2022年8月7日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for your review Inga, we really appreciate the feedback.

5つ星のうち5の評価

Excellent service made my daughter feel…

Excellent service made my daughter feel calm in what is usually a stressful situation for us (school uniform) ordered everything we needed and delivered to us very promptly having the pop up shop was genius and very organised well done Daws

2022年8月7日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for your review Kelly, it's great to hear we managed to make it a pleasant experience. The popup shop this year has been a great success!

5つ星のうち5の評価

Quick good service and gave advice like…

Quick good service and gave advice like not taking off the labels so if they have a growth spurt over the summer holidays I can still return it

2022年8月7日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for your review Tracy, glad we could help.

5つ星のうち5の評価

Excellent service from staff in the pop up shop

We used the pop up shop for school uniform. Staff were absolutely fantastic, they were very busy but remained attentive to the person they were helping. Highly recommended

2022年8月4日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks very much for your review and for the feedback, great to hear it was a positive experience for you.

5つ星のうち5の評価

Easy to find what I needed online

Easy to find what I needed online. Ordering was quick and easy. Items were delivered in just a couple of days and sizing was spot on.

2022年8月1日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks Linzi! Great to hear your experience was nice and easy.

5つ星のうち5の評価

Excellent

Everything has arrived quickly and is exactly what I needed. Easy straightforward service.

2022年7月23日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thank you for your review, we really appreciate it!

5つ星のうち1の評価

Never received items that they claimed…

Never received items that they claimed to post. No dispatch notice and no proof of postage provided.
No Royal Mail postage proof was sent to me, just something generated on your till. This is not resolved for me as discussed in detail in my email which you failed to respond to.

2022年7月11日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

As discussed in depth via email Michelle, please refer to the royal mail proof of postage already supplied for your order that was shipped back in February.

5つ星のうち5の評価

Excellent service

Excellent service. Free postage and easy exchanges as well. Good stock.

2022年7月8日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks for your review Aimee, great to hear your experience shopping with us was a good one!

5つ星のうち5の評価

Very fast with Delivering my daughter Blazer

Very fast with Delivering my daughters blazer great fit very highly recommended this is the second time now have used this shop and I can’t rate it enough

2022年6月30日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thank you very much for your kind words and review, Donna. It's great to hear you had such a positive experience shopping with us!

5つ星のうち5の評価

Quick and easy

Ordered a skirt from website for delivery. Arrived in 48hrs, nicely packed and came through the letterbox. Easy transaction. Very happy with service from this lovely company.

2022年6月17日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

This is great to hear! I'm glad you had such a good experience shopping with us. Thank you for your review!

5つ星のうち2の評価

Unfortunately we waited 2 months for…

Unfortunately we waited 2 months for delivery

2022年6月17日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Thanks for your review.

Unfortunately a couple of sizes of the product you ordered were affected by production delays which eventually resulted in the school choosing to switch to a new garment. As soon as the school had been through the selection process and had chosen the replacement, production started straight away. This did unfortunately impact some customer orders.

5つ星のうち3の評価

The clothes are good

The clothes are good. However, I felt like I had intruded on a conversation, that the lady wanted to get back to rather then deal with a customer

2022年6月15日
Daw's Clothing Company Ltd ロゴ

Daw's Clothing Company Ltd からの回答

Emma, thanks very much for your review, we appreciate all feedback whether good or bad.
I'd really like to hear more on this, as this isn't an acceptable level of customer service - something we pride ourselves on.

I'd really appreciate it if you could call the shop on 01237 472283 and ask for Chris, or email me directly on hello@dawsclothing.co.uk so that I can look into this further.

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