Debt Free Advice レビュー 

2,101
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... もっと見る

5つ星のうち5の評価

Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... もっと見る

5つ星のうち5の評価

I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... もっと見る

5つ星のうち5の評価

I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... もっと見る

企業が回答しました

企業情報

  1. 債務救済サービス

当該企業による記述

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


連絡先

4.8

優良

TrustScore 5段階評価の5

2101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(2,101)

過去12か月のレビュー数: 12

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kalpamayee very kind and very helpful…

Kalpamayee very kind and very helpful good service

2024年8月5日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

5つ星のうち5の評価

Very helpful service

Very helpful service, my advisor was kind and compassionate and gave me reassurance and the help I needed.

2024年8月2日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thanks for the awesome review, Cathy! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

5つ星のうち5の評価

Carita

Carita, forever greatful for your assistance in understanding what can be done.

Not only that, your confidence and reassurance was refreshing.

Definitely needs to be recognised for her passion in her work

2024年8月1日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Carita. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

5つ星のうち5の評価

My experience today with Dorina, good customer service and support

My experience today with Dorina, today was great, I really appreciated the help of preparing all my files to prepare me for my DRO, we spend 2 hours by responding and going through all questionnaire and files.
The appointment was so appreciated and by doing with Dorina, she listened to all my queries, and that realised a lot of stress on my shoulder.
Dorina very compassioned and great listening. Really appreciated the service.
Thank you for the support.

2024年7月30日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Dorina. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

5つ星のうち5の評価

I was very happy with Kalpamayee

I was very happy with Kalpamayee , she helped me a lot.
Thanks
Saeideh

2024年7月30日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

5つ星のうち5の評価

I had a great experience

I had a great experience. Hazira was really useful, kind, and really explained my options well. She took time to understand my situation in detail and came up with some great suggestions and advice.

2024年7月30日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Hazira was helpful!

5つ星のうち5の評価

Oliver

Oliver has offered me great help throughout this difficult period for me.
Thank you so much for your help and support.

2024年5月29日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for the wonderful review and for taking the time to share your feedback with Oliver.  We are ecstatic that your expectations were met - and we were able to assist you!

5つ星のうち5の評価

Meleisa Phipps has been absolutely…

Meleisa Phipps has been absolutely amazing, helping me from start to finish and informing me on so many things that could help me in the future. I have never needed help before and have been extremely anxious about trying to deal with it all and she made me feel so comfortable and allowed me to open up with no judgement, she is an asset to citizens advice bureau and I will be forever grateful for all her help.

2024年7月29日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thanks for the awesome review, Emmanuella! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience and Meleisa was helpful!

5つ星のうち5の評価

Carita is very professional kind and…

Carita is very professional kind and helpful, she helped me prioritise and organise my debt problem. She is truly sincere in her dealings its hard to find such people nowadays.
Nisar M

2024年7月26日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for the wonderful review and for taking the time to share your feedback with Carita.  We are ecstatic that your expectations were met - and we were able to assist you!

5つ星のうち5の評価

Staff are very customer friendly

Staff are very customer friendly, helpful, they treated every one with respect,they maintained good listening skills .

2024年7月17日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

5つ星のうち5の評価

Carita was so professional

Carita was so professional. She took out time to open all my letters that I had anxiety to deal with.
I feel so confident on how to deal with my debts.
I will recommend this service any day. Thank you so much Carita

2024年7月25日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated.

5つ星のうち5の評価

My debt advisor

My debt advisor, a very friendly and professional lady named Kalpamayee, was able to save me from the terrible situation I was in with a large amount of credit card debt I had. The bank was going to pass on the debt to a third party organisation that would have sent bailiffs round to my home to take all my personal possessions!
I am so grateful for the amazing and professional help she gave me, during the very unpleasant time I was going through.

2024年7月23日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thanks for the awesome review, Matthew! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

5つ星のうち4の評価

Help with debt settlement negotiations

Struggling with a several confusing letters from the council mentioning a large debt I was unable to pay, I decided to ask Citizen's Advice for help and clarification of my situation. Having Dyslexia/Dyspraxia (diagnosed many years ago), I felt quite overwhelmed and unable to make sense of their reams of figures.
Attending CAHF at Avonmore Library I got a meeting with advisor Uzma Khokhar to discuss my debt. Uzma was very kind and patient, managing to help me understand the situation I had got my self into. Uzma then helped me contact the Council by phone, and later helped with letters negotiating my repayment arrangements.

2024年7月22日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

We really appreciate you taking the time to share your rating with us and we're happy Uzma was helpful!

5つ星のうち5の評価

Kalpamayee

Kalpamayee
She was very helpful and kindly explained everything to me patiently. I feel much happier today.

2024年7月22日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that Kalpamayee was able to help.

5つ星のうち4の評価

I was given more information which I…

I was given more information which I didn't know before. They also helped me to understand that everything will be sorted out and that I just need to be patient.

2024年7月19日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

We are grateful that you took the time out to leave us a review

5つ星のうち5の評価

I recently had an appointment with…

I recently had an appointment with Shabana Shafi from Debt Free Advice, and it was an excellent experience. Shabana was very friendly and patient throughout our conversation, making me feel comfortable and supported. She provided me with comprehensive information on various topics, including Shelter housing advice, Limited Capability - Universal Credit, PIP, and Citizen Advice Bureau. Additionally, she informed me about the possibility of declaring no use of a TV License, the WaterSure scheme, and child maintenance services.

Shabana also mentioned different agencies I could contact for assistance in various areas, which was incredibly helpful. Despite having a bit of difficulty understanding each other at times, we were able to communicate effectively and work through any misunderstandings. Overall, it was a pleasant and informative conversation that left me feeling more knowledgeable and confident about my options.

Debt Free Advice is doing a fantastic job by providing personalised and patient guidance, ensuring that clients receive the support they need. I highly recommend their services to anyone seeking debt advice.

2024年7月19日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thank you for your excellent 5-star review of your experience with Shabana from DFA Barking.
We're thrilled to hear that Shabana provided comprehensive, patient support across various topics, from housing advice to benefits. Her friendly approach and the wide range of resources she shared reflect our commitment to personalised guidance.
We appreciate your understanding of the minor communication challenges and are glad you were able to work through them effectively.
Your recommendation is invaluable to us. We're proud to have boosted your financial knowledge and confidence. Thank you for choosing Debt Free Advice, and please don't hesitate to reach out if you need further assistance.

5つ星のうち5の評価

Very profesional

2024年7月18日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated!

5つ星のうち5の評価

Justyna was very helpful to me she…

Justyna was very helpful to me she advise me on how to deal with the bank loan situation and un wanted deductions from my UC. My problem was solved.

2024年7月18日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

We're happy to see that you had a 5-Star experience with Justyna from CA Hammersmith & Fulham. Thanks for sharing

5つ星のうち5の評価

My experience was great because they…were helpful

My experience was great because they were helpful.My meeting went great with Kalpmayee Das Parija and she understood my situation and she dealt with it.She did her best.

2024年7月16日
自発的なレビュー
Debt Free Advice ロゴ

Debt Free Advice からの回答

The team here at Citizens Advice Nucleus are thrilled to receive such a great rating. Thank you!

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