DEGIRO レビュー 

768
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... もっと見る

企業が回答しました

5つ星のうち1の評価

I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... もっと見る

企業が回答しました

5つ星のうち5の評価

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... もっと見る

企業が回答しました

5つ星のうち5の評価

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... もっと見る

企業が回答しました

企業情報

  1. 金融ブローカー

当該企業による記述

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

768件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(768)

過去12か月のレビュー数: 45件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Withdrawal refused

My trading experience with Degiro was always good, the platform is easy to navigate and to understand, no issues whatsoever.
However, this morning I was trying to withdraw funds that are currently in the cash account and the system simply tells me that there are insufficient funds and refuses the withdrawal. I have tried different amounts, different devices, Degiro will not give me my money.
Then I discovered, they make it hard to contact them, I had to go through their Helpdesk to find out how to contact them and it is only email or a number in the Netherlands.
All my goodwill and positive experience with Degiro has basically been destroyed this morning thanks to this abysmal experience. I will be looking to move my portfolio elsewhere and I still want my money.

2024年2月5日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Sebastian,

Thank you for sharing your feedback and information with us here. We can see that the withdrawal was completed yesterday. However, processing can take 2-4 business days, so from adding your request to the funds actually being in your registered bank account.

Also, if you have funds in a different currency, it can be that this needs to be converted to your base currency. We apologize for any inconvenience and hopefully we can improve on this subject in the future. Your feedback is appreciated.

Kind regards,
DEGIRO

5つ星のうち1の評価

Rubbish

Rubbish, rubbish, rubbish. NEVER use degiro to day trade!!! They are cheap for a reason, and i found out the hard way.

lost hundreds in fast moving markets just by trying to execute a market order and constantly being rejected (despite other platforms such as IG working perfectly fine in the same situation). Furthermore, the price is ALWAYS executed at the worst possible price! This was not just a one off event, the MO execution routing at degiro is horrendus! Its okay for limit orders and if you hold stocks for a long time, but day trading on degiro is a BIG NO NO!

YOU HAVE BEEN WARNED! Use a proper platform to day trade, not degiro!!

2024年1月29日
自発的なレビュー
5つ星のうち5の評価

Good broker and cheap execution of…

Good broker and cheap execution of orders. Also spread is good. Degiro always told you very early if some changes coming and probably affect your account. Excellent. I recommend.

2024年1月17日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Avdo, thank you for your review! We appreciate your feedback and kind comments. Kind regards, DEGIRO

5つ星のうち5の評価

Safe and reliable with sensible fees

A good platform to utilise with an easy to use UI and sensible fees.

2024年1月8日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Mark, we are happy to read about your experience! We are working hard to continuously deliver quality services. Kind regards, DEGIRO

5つ星のうち4の評価

Old fashioned but very reliable

Old fashioned but very reliable , unbeatable on commissions too

2023年12月11日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Leyla,

We are glad to read about your experience! We work hard to continuously provide quality services. Just to note, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.

Kind regards,
DEGIRO

5つ星のうち1の評価

Does Degiro ever employ staff in their…

Does Degiro ever employ staff in their service department. No what ever time of the day you call their service department the number is always engaged. Come on Degiro employ additional staff!

2023年12月7日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Peter,

We are sorry to read about your negative experience with us. We appreciate your feedback and will use it to improve. If you cannot get someone on the phone, please send us an e-mail with a callback request so we can call you back. Our apologies for any inconvenience caused.

Kind regards, DEGIRO

5つ星のうち4の評価

Nice

I like the platform itself, all good, nice design. Only thing, statements could be better.

2023年12月7日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Vitalijus,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards,
DEGIRO

5つ星のうち5の評価

Faultless

Faultless, low fees, very satisfactory.

2023年12月1日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hi,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards, DEGIRO

5つ星のうち5の評価

Top Class Service

I've been using Degiro for a couple of years. I find the firm very efficient, always helpful when needed, everything is done speedily and all at a good price. Furthermore, they watch your back. Very useful for a novice like me!

2023年11月30日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Richard,

Thank you for sharing your kind words with us here. We are glad to read about your experience.

Kind regards,
DEGIRO

5つ星のうち5の評価

Excellent work

Excellent work

2023年11月28日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Janga,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards,
DEGIRO

5つ星のうち4の評価

Platform vary good but customer service…

Platform vary good but customer service is poor never get a reply when you send them a message on thier customer email address.

2023年11月23日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Colin,

Thank you for sharing your feedback with us here. We'd love to check what can be done about a timely reply to your messages. If you can share your details via the service of Trustpilot, we'd be glad to check.

Kind regards,
DEGIRO

5つ星のうち5の評価

My go too...

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was very important to me and is now my go to platform for stock trading. Good fee structure which is clearly explained [unlike some] means you can keep track of both entry and exit cost of all trades with one click. it dovetails very seamlessly with my trading plan.

2023年11月16日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear David,

We are happy to read about your experience and steps on your own personal investment journey! We are working hard to continuously deliver quality services and your feedback helps us with this.

Kind regards, DEGIRO

5つ星のうち5の評価

Easy to use app

Easy to use app. Cheap fees.

2023年10月24日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello Gary,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

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