DEGIRO レビュー 

768
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... もっと見る

企業が回答しました

5つ星のうち1の評価

I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... もっと見る

企業が回答しました

5つ星のうち5の評価

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... もっと見る

企業が回答しました

5つ星のうち5の評価

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... もっと見る

企業が回答しました

企業情報

  1. 金融ブローカー

当該企業による記述

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

768件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(768)

過去12か月のレビュー数: 45件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Best online broker for sure.

This company knows what it is doing with good communication and execution of orders at great value you feel in good hands. Suggest you give them a test drive for sure. I am delighted.

2024年4月12日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear CB,

Thank you for your thoughtful message! We will make every effort to maintain our high standards.

Best regards, DEGIRO

5つ星のうち5の評価

Good platform whilst fees remain low.

In my personal experience, customer service has been exemplary, as expected of a Dutch company.
Platform is easy to navigate and the offerings on products, across global markets, are exceptional.
Could be slightly more transparent on margin and negative equity fees.
From a UK investor perspective, would be highly competitive to add a stocks and shares ISA to the product offering, not sure if this is possible due to Dutch banking regulations.

2024年4月10日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear David,

Thank you for your review and kind words! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

5つ星のうち1の評価

Missing deposit

They recently changed the bank account for deposits. My deposit isn't showing up in my balance, support taking their time to look into it, days from sending mails with proof to getting a reply, leaving my balance negative and racking up interest.

Have completely lost my trust. Will be contacting regulators soon, doesn't seem like they care much.

2024年4月3日
自発的なレビュー
5つ星のうち1の評価

Poor Customer Service & Huge Withdrawal Delays

Used to be a great broker with low fees, now it is clearly shown up by competition and has large delays in withdrawals (2 weeks and waiting).

Fees are now higher than in mobile competitors.

Customer service is shocking, no apology or explanation for a withdrawal taking 10 days (and still waiting). This is shocking and has resulted in me missing the UK 23/24 tax deadline.

Platform is clunky with poor offerings versus competitors

2024年4月9日
自発的なレビュー
5つ星のうち5の評価

Easy and Logical to use

Nice and easy to use! Good interface without too much going on to distract you. Well presented information and analysis and decent fees too compared to other platforms I've used

2024年4月2日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

We are glad to read about your experience, James! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible.

Kind regards, DEGIRO

5つ星のうち5の評価

Quick

Quick, easy, cheap need I say more :-)

2024年3月27日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hello, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

5つ星のうち5の評価

Excellent trading platform

Nice interface. Easy to use and invest. Transparent fees.

I've been investing for years in international markets with very small fees

2024年3月21日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Ernie,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

5つ星のうち4の評価

Very easy to use stock trading website

Very easy to use stock trading website. Gave 4 stars instead of 5 because the cost of buying US stocks has recently risen from £0.45 to £1.72. Still good value though.

2024年3月8日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Mark,

Thank you for your review! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

5つ星のうち4の評価

Great platform and very easy to use

Great platform and very easy to use. Really happy at the moment.
it would be nice to see better reporting options such as performance in % since opening, YTD, etc
If one day that is available, i will give 5 stars.

2024年3月6日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Dear Toki,

Thank you for your review! We appreciate your feedback and will take it into serious consideration.

Kind regards, DEGIRO

5つ星のうち5の評価

Easy to use especially for someone…

Easy to use especially for someone joining trading for the first time. The app is always working and transaction fees are low.

2024年3月5日
自発的なレビュー
DEGIRO ロゴ

DEGIRO からの回答

Hi Lewis,

Thank you for the positive review. We greatly appreciate it!

Kind regards, DEGIRO

5つ星のうち4の評価

Excellent platform for trading FTSE…

Excellent platform for trading FTSE stocks and the fees are low, here at Degiro, you have plenty of other options to trade other European markets, the execution is fast and pay out is quick and without any fuss, some smiple test questions are ask to give you some awareness of the risks that are involved with financial instruments.

2024年2月20日
自発的なレビュー
5つ星のうち5の評価

My trading Tool and window into the markets.

Been with them for a while and fortunate to find them in the UK at the time. Waited till now for an honest review of my experience so far. I moved from a Pro Trade account elsewhere, and was happy to see this also has buy+short accounts. Mainly limit orders are used however the rare market order was quick enough execution in times I needed to use it, and still was only a notch off the price I wanted. Seems a fair broker and very lovely web based access both on mobile browsers and on the main trading computer.

I am honestly really happy with my DeGiro account and just love grabbing a coffee and breakkies and flipping through charts and companies planning my next trade. So very happy with the agreements between Degiro and UK FCA so I can continue with them. I have looked high and low for a broker that ticks all the boxes and DeGiro does just that. Very positive to see them reply to those with issues within a day, that shows they are concerned with client experience.

2024年2月15日
自発的なレビュー

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