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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Their customer service has gone above and beyond to make sure that I get the correct and best product...and that I'm satisfied. A rare experience these days. Nice job!

5つ星のうち5の評価

Customer support was responsive and prompt when I had an issue with their seat covers. I am pleased and satisfied with their solution to my problem. I would have no problem recommending them to other... もっと見る

5つ星のうち4の評価

I ordered this car trunk carrier for my Subaru Cross Trek. I will say that this double what I paid for my previous trunk carrier. Hence the 4 star rating. With that said, this trunk carrier was speci... もっと見る

5つ星のうち2の評価

Colors depicted in your website do not match what I have received. I received a black and dark brown and what was ordered was black and saddle brown. You also had a back order on the Infiniti insignia... もっと見る

企業が回答しました

企業情報

  1. カー アクセサリー店
  2. 自動車備品・アクセサリー専門店
  3. 手工芸品

当該企業による記述

Delicate Leather - Enhance Your Ride with Premium Car Accessories! Discover a wide range of high-quality car accessories to elevate your driving experience. From stylish interior upgrades to practical exterior add-ons, our selection has it all. Find the perfect accessories for your vehicle today!


連絡先

4.3

優良

TrustScore 5段階評価の4.5

245件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 40%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

I love the way y’all process my order…

I love the way y’all process my order pretty accurate. I enjoyed it. The only thing is I didn’t realize that the product was coming out of China took a long time at least 3 to 4 weeks too long. I thought I thought the product was coming out of USA. I don’t know if I’ll place another order because of the products coming out of China takes too long. I wish the product was coming out of USA. It would be better for the country at least in my opinion.

2025年10月20日
5つ星のうち5の評価

Well made lumbar support.

Well made lumbar support.
Was very pleased with the fit in the seat and the correct support on my back. I also bought the cushion, headrest and sunshades. The sunshade is great, even at night. All items I received are well made and the logos on were spot on.
Regard
Joe

2025年10月31日
自発的なレビュー
5つ星のうち5の評価

Very Good Experience

The product was delivered earlier than expected while the quality was more than expected. All in all this was a good experience and my Subaru will never be the same.

2025年10月14日
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち5の評価

Great quality

Great quality. Was exactly what I was looking for. Service and communication was perfect. Highly recommended, especially if you get as frustrated as I do when things drop in the gap.

2025年9月11日
5つ星のうち5の評価

High quality items

Items were delivered relatively quickly (not in time for my trip unfortunately). Items were high quality, but I discovered that I was actually more comfortable in my Honda driver's seat without using the lumber or head accessories. This is no fault of the company. It might just be something about my body (my scoliosis, something else?) In any case, I would still recommend the company/website.

2025年10月23日
自発的なレビュー
5つ星のうち5の評価

Was sent to wrong address all being my…

Was sent to wrong address all being my fault because my phone autofilled my old address for some reason and i missed it, reached out to there support team and they very quickly resolved my issue and are sending a replacement, can't wait for my product, thank you so much

2025年10月27日
自発的なレビュー
5つ星のうち5の評価

Great product

All their products that I bought were great fit great and makes are ride more comfortable no complaints from me

2025年10月14日
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち5の評価

Really nice looking comfortable…

Really nice looking comfortable cushion. Matches my Miata interior perfectly.

2025年10月9日
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち1の評価

I did not get what I wanted

I did not get what I wanted. I have since returned the item. Hopefully they will add my preferred 3D embossed logo. Then they inform me that they cannot fulfill or satisfy the item they duped me into buying albeit they was advertising photos of what they say the can not do. An utter disappointment!!
“CAMARO 2SS”! And return it to me.

2025年10月12日
Delicate Leather ロゴ

Delicate Leather からの回答

Hello, We are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.

5つ星のうち5の評価

I ordered a seat for my grandson to…

I ordered a seat for my grandson to have in his truck when driving long distances and a steering wheel cover, my neighbors dog stole the package off the porch and destroyed the seat never found wheel cover. Now here is the wonderful part,Delicate Leather told me that they would replace one of the iteams for free, WOW this happen about a month ago and I was just getting around to tell what happened to them.

2025年9月25日
自発的なレビュー
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち5の評価

good quality

2025年9月30日
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち2の評価

Colors depicted in your website do not…

Colors depicted in your website do not match what I have received. I received a black and dark brown and what was ordered was black and saddle brown. You also had a back order on the Infiniti insignia; and finally as a small business which I enjoy supporting shipped it via a means that took over three weeks for delivery. Those features do not distinguish you from your competition. Disappointing

2025年10月24日
自発的なレビュー
Delicate Leather ロゴ

Delicate Leather からの回答

Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.

5つ星のうち5の評価

I purchased a steering wheel cover

I purchased a steering wheel cover. It is high quality material and feels very strong and sturdy. I had multiple questions for support and they answered all of them promptly, they are very very helpful. I will definitely recommend and buy from them again.

2025年10月24日
自発的なレビュー
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

5つ星のうち4の評価

Fantastic product

Fantastic product, just took a while to get here

2025年9月25日
Delicate Leather ロゴ

Delicate Leather からの回答

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

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