I placed an order, and four days later I was told that they cannot ship to my location. This information should have been clearly stated on your website before allowing the order to go through. You... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Their customer service has gone above and beyond to make sure that I get the correct and best product...and that I'm satisfied. A rare experience these days. Nice job!
Customer support was responsive and prompt when I had an issue with their seat covers. I am pleased and satisfied with their solution to my problem. I would have no problem recommending them to other... もっと見る
It works! I no longer have the chest strap of the seatbelt strangling me across my neck. It was a bit tight to snap close, but with the help of the tech support (which was vey supportive), I was able... もっと見る
企業情報
当該企業による記述
Delicate Leather - Enhance Your Ride with Premium Car Accessories! Discover a wide range of high-quality car accessories to elevate your driving experience. From stylish interior upgrades to practical exterior add-ons, our selection has it all. Find the perfect accessories for your vehicle today!
連絡先
651 N Broad St, 19709, Middletown, 米国
- support@delicate-leather.com
- delicate-leather.com
ネガティブなレビューの 40%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
While there were issues with items…
While there were issues with items viewed on website, not the product, but the process that followed, the items received were nice; but MOSTLY AND OVERALL their customer service was EXCELLENT; they responded quickly and made sure to resolve any issues promptly.

Delicate Leather からの回答
My order was cancelled without notify!
I made an order on 4th March, then I followed up on18th March, they said "We sincerely apologize that we were unable to ship the item to you. Your order has been canceled, and a refund has been processed".
If I didn't follow up, I didn't know my order got cancelled!
Why didn't let customer know earlier!
Bad customer service!
I'm waiting for my refund!!
Updates!
I have got refund back on 23.3.2025 but lost $4.73 from curency USD to AUD.
Delicate Leather sent me an email on 21.3.2025, they would like to send me an apology car cushion with no cost and wanted me to delete my reivew. (I don't get anything yet! on 3.4.2025)
I didn't like to get that apology car cushion exchange with delete my reivew!
Customers should know before make an order!

Delicate Leather からの回答
I ordered a leather steering wheel…
I ordered a leather steering wheel cover and it wasn't natural leather although it is the best un-natural cover civet ever had.
Nice product

Delicate Leather からの回答
Flexible Warranty and Returns...No Fine Print
We needed to make a return (nothing wrong with the product, we just didn't need it any longer). But we exceeded the time limit clearly stated on the company's web site under "Returns." Nevertheless, the company issued us a prompt refund. Excellent and timely communications as well.

Delicate Leather からの回答
Quality product and above average customer service
I ordered a few products and all were AMAZING, loved the trunk organizer. While trying to track my package their customer service was great, very helpful an responded very quickly. I unfortunetley ordered a product without reading the full description and it was the wrong size. When I wrote to them to see if they had the item in a smaller size they offered to give me a partial refund for my mistake. That is great customer service. Even though I turned the refund down since it was nothing they had done they still insisted on the partial refund.
Highly recommend this company and their products. These days it is very difficult to get a response from companies let alone full on customer service.
Will be purchasing from them again.

Delicate Leather からの回答
Excellent customer service experience!
The item was not made with the best materials.
Tg customer service experience was amazing. The quick response and courtesy professional communications was everything. I will definitely order from the company again in the future.

Delicate Leather からの回答
Excellent customer service
I received my cup holder but needed to reach out for an exchange of color and was so impressed with the company's response. Impressive customer service.

Delicate Leather からの回答
The BMW Trunk organizer I ordered is…
The BMW Trunk organizer I ordered is absolutely perfect.
In the new X5’s they have no pockets to hold first aid kits, umbrellas, shade protectors, etc. The BMW trunk organizer is the perfect size to keep everything together. Product quality is excellent.
Customer service is second to none. Quick response for tracking product. Very pleased with product and service.

Delicate Leather からの回答
The steering wheel cover I ordered was…
The steering wheel cover I ordered was an absolute perfect it, well designed and very comfortable. I intend to order another.

Delicate Leather からの回答
Jeep keychain
The item purchased was exactly what I thought it would be. Excellent. Service was great and the timing of the delivery was beyond expectations.

Delicate Leather からの回答
excellent product with exquisite…
excellent product with exquisite quality and timely delivery
Wow Factor Customer Service!
I recently reached out to Delicate Leather. I was wowed by their prompt response and customer service. They reassured me that they received my order and were working diligently to fulfill it. I am very impressed with this company from the get go! You should have every confidence in this company to please the customer.

Delicate Leather からの回答
The products are made well
The products are made well - we got the seat pads and backs. White and black. Very good quality and comfortable. I took one star off only because they sent the wrong item at first, but that was quickly corrected. Their customer service has been consistently highly responsive and accommodating. Top-notch customer care. I would recommend buying from Delicate-Leather.com

Delicate Leather からの回答
Perfect Blend of Style and Functionality!
I recently purchased the magnetic car leather sunglasses holder and it has exceeded my expectations. The sleek leather finish adds a touch of sophistication to my car’s interior. The magnetic clip is incredibly strong, securely holding my sunglasses without any fear of them slipping out, even on bumpy roads. Installation was effortless—it simply clips onto the sun visor without leaving any marks or damage. I also appreciate that it doesn't obstruct the visor’s functionality. Its compact design ensures it doesn't look or feel bulky or intrusive. Also, I had to reach out to customer service since I originally received holders with logos on them but wanted blank ones and they were very quick to respond and resolved the issue immediately. I highly recommend this company and product for your car accessory needs.

Delicate Leather からの回答
Happy Customer
Faster shipping than what was expected. Love the soft leather feel of steering wheel.

Delicate Leather からの回答
Your product is well made and looks…
Your product is well made and looks great.had some difficulty putting it on the steering wheel once it was on I was very impressed.

Delicate Leather からの回答
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