dellakkushop.de レビュー 

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日 に更新

Dear Customer,

I'm very sorry to hear that you are having problems with our batteries, I understand that this makes you very unhappy and angry. We deeply regret that the battery can only be charged to 58% and acknowledge that this may indeed be a fault with the battery itself.

First, I want to assure you that we will immediately investigate and find the cause of the battery charging issue as quickly as possible. Our technical team will carefully check various indicators of the battery to determine whether there is a fault or other potential problem.

At the same time, we also want to explain to you that we attach great importance to every customer's feedback and complaints. We know that customer satisfaction is crucial to our business development, so we will do our best to solve the problems you encounter and provide you with satisfactory solutions.

In your case, we recommend that you try the following steps to help us better locate the problem:

Please make sure the charger you are using is compatible with our batteries and that the charger itself is working properly.
Try charging on a different power outlet to rule out a problem with the power outlet itself.
If possible, try charging with a different battery to rule out whether the problem is with the device itself.
We promise to provide you with a solution as soon as possible and strive to satisfy you. If you need further assistance or have any other questions, please feel free to contact us. Our customer service team is here to serve you and work hard to resolve your issues.

Once again we apologize and thank you for your patience and understanding. We are committed to continuously improving our products and services to meet our customers' needs and expectations.

good luck,
AolsteCell Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Lieber Kunde,

Zunächst möchte ich mich bei Ihnen aufrichtig entschuldigen. Es tut uns sehr leid, dass Sie beim Einkaufen in unserem Unternehmen auf Probleme gestoßen sind. Wir verstehen Ihr Feedback und erkennen an, dass wir in einigen Bereichen möglicherweise zu kurz gekommen sind.

Es tut uns sehr leid, dass Sie gesagt haben: „Wenn Sie auf jeden Fall Teile kaufen möchten und wenn Sie auch den Rückversand selbst bezahlen möchten, sind Sie bei Lie Baron genau richtig.“ Wir verstehen, dass solche Aussagen unangemessen und respektlos gegenüber unseren Kunden sind. Wir werden dies umgehend untersuchen und ernsthaft mit den Verantwortlichen zusammenarbeiten, um sicherzustellen, dass ähnliche Probleme nicht erneut auftreten.

Als Unternehmen, das sich der Bereitstellung qualitativ hochwertiger Produkte und Dienstleistungen verpflichtet hat, nehmen wir die Zufriedenheit unserer Kunden sehr ernst. Wir versprechen, alle notwendigen Maßnahmen zur Verbesserung unserer Serviceprozesse zu ergreifen, um sicherzustellen, dass jeder Kunde ein zufriedenstellendes Einkaufserlebnis haben kann.

Wir bedauern zutiefst Ihren Rat, sich von diesem Unternehmen fernzuhalten. Wir hoffen aufrichtig, dass Sie uns die Chance geben können, uns zu verbessern und Ihnen bessere Dienstleistungen zu bieten. Wir werden unser Bestes tun, um die Probleme zu lösen, auf die Sie stoßen, und hart daran arbeiten, Ihr Vertrauen und Ihre Unterstützung zu gewinnen.

Gleichzeitig freuen wir uns auch über Ihre Anregungen oder Kommentare zu unseren Produkten und Dienstleistungen, die uns dabei helfen, uns weiter zu verbessern und zu verbessern. Ihr Feedback ist uns sehr wichtig und wir werden es ernst nehmen und hart daran arbeiten, uns zu verbessern.

Wir entschuldigen uns noch einmal und danken Ihnen für Ihr Feedback und Ihre Vorschläge. Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, können Sie sich gerne an uns wenden. Wir werden Sie mit ganzem Herzen bedienen und sind bestrebt, Sie zufrieden zu stellen.

viel Glück,
Dellakkushop-Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team

dellakkushop.de からの回答

2024年2月27日

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
dellakkushop Team