horrible site they don't take Mastercard. they make you deposit other way before withdrawing. stay away find another site service is sad. they also control you play. site is ran but moron and lairs. 5... ãã£ãšèŠã
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Denisa was incredibly helpful and professional during our chat. She quickly understood my issue, explained everything clearly, and made sure I felt confident with the resolution. Her patience and frie... ãã£ãšèŠã
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We had such a fun girls night out at Delta Bingo Downsview on Friday July 4 at 7pm. It was our first time and we were definitely a little flustered and unsure of where to begin. Thankfully, Laszo... ãã£ãšèŠã
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Purely in predatory mode today
Purely in predatory mode today. I deposited thirty dollars to play bingo games and it did nothing but guzzle up my money. Not a single win.
2026幎7æ4æ¥
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Monster Bingo
To Whom it May concern,
I am writing to formally raise a concern regarding an incident that occurred today during the 1:00 PM Monster Bingo session at your Rutherford Road location.
I attended with my 83-year-old family friend, for whom I had purchased tickets and cards as an Easter gift. We were seated at Table 4, Seats 57 and 58.
During Game 4 of Double Action, my friend clearly called âBingoâ on B6. She immediately shouted âBingo!â and kept her hand raised the entire time. From our perspective, she was the first person to call it. However, it was later indicated that there was another winner as well.
While the caller asked if there were any other Bingos, multiple people in our area were loudly responding âYes!â and attempting to get the callerâs attention. Unfortunately, this was ignored, and the game was closed without acknowledging her claim. Given that this was a $2,000 prize, it should have been split between both winners.
There were no runners near our table at the time, which made it impossible to have her card verified promptly. We initially assumed she had been acknowledged, but when her winnings did not appear on the screen, I called over a runner. I was told that a manager named Paul would come speak with us.
Despite waiting through the next game, no one came. During intermission, we had to locate Paul ourselves. He informed us that he had reviewed the camera footage and stated that my friend did not call âBingoâ in time. I respectfully disagreed and explained that she was, in fact, the first to call it. While we were speaking with him, multiple patrons from our area approached and confirmed that they had heard her call Bingo first. Despite this, Paul did not appear willing to consider their input.
He advised that he would look into the matter further and follow up with us. However, no follow-up occurred. Near the end of the session, I went to his office to seek an update, at which point he stated there was nothing he could do. When I asked for his managerâs contact information, he provided the name âAndyâ but refused to share any contact details. He instead advised me to email OLG if I disagreed with the decision.
I find this entire situation extremely disappointing. I do not feel that the matter was properly investigated or handled with the level of care it deservedâparticularly given the number of witnesses supporting my friendâs claim. Additionally, the lack of floor staff during a busy Double Action game contributed to the issue, as there were no runners available to assist at the time.
My friend is a regular attendee at this location every Saturday evening, and this experience has been very upsetting for her. I believe that more should have been done by management to address the situation fairly and respectfully. At the very least, I would have expected proactive communication and a more thorough review of the incident.
I am requesting that this matter be reviewed again, including a proper assessment of the footage and witness accounts, and that appropriate action be taken to address the situation.
Thank you for your time and attention to this matter. I look forward to your response.
Tracy Pelaia
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Delta Casino ããã®åç
Hi Tracy,
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We appreciate you bringing these concerns to our attention. As this matter relates to a landâbased gaming centre, we kindly ask that you contact info@deltabingo.com, where your message will be directed to the appropriate team for followâup.
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Delta Casino
Lol l just started playing this siteâŠ
Lol l just started playing this site after being away from it for a year. R u sure it's the same site??? Nothing hits and everything is for high rollers. Half the games don't play?? Delta bingo is very greedy since I last played.such a shame. Don't waste your time and money! Pathetic and greedy
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Delta Casino ããã®åç
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We understand that returning after some time away and finding things different than expected can be frustrating. Our games are fair and based on random outcomes, and we aim to offer a variety of games and betting levels for different play styles. Your feedback about game access and performance is helpful, and weâre continually working to make improvements.
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Dont put your money in unless you wantâŠ
Dont put your money in unless you want to choose from a selection of id say about 200 of the worst slots around
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Delta Casino ããã®åç
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We offer a wide range of games and are always working to improve our selection. If you have suggestions or would like help finding games you might enjoy, our support team is happy to help.
You can reach out to our Customer Support team via Live Chat, available daily from 9:00 AM to 1:00 AM, or by email anytime at online-support@deltabingo.com.
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Delta Casino Online
up winnings
They honestly need to up their games..used to be $75 for 1 line and $200 for 2 lines...since covid u have removed it..covid is over and u make plenty of money that it can go back to normal...i dont even like going anymore..not worth it..i just play mainly online..change it
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Delta Casino ããã®åç
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Not worth the bother
Tried playing bingo and noticed it was the same ones winning over and over again. Not enjoyable at all. Not expecting to win but would be nice to see others win too. No fun watching the same persons win round after round. Website very glitchy and not a great variety of slots.
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Delta Casino ããã®åç
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Thank you for taking the time to share your feedback. We understand how important it is for the experience to feel fair and enjoyable, and weâre sorry to hear this was not the case for you.
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We understand how this can be frustrating and appreciate you taking the time to let us know.
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Delta Casino Online
The new platform is absolutelyâŠ
The new platform is absolutely terrible!!! When you open a game, you may get a normal looking screen or a very tiny looking screen. If itâs in tiny mode, you will not see the amounts of what youâre betting, what your balance is or what youâre winning. Constantly have to go in and out and hope you catch a normal screen.
The chat icon is a purple box at the bottom of your screen that you cannot close. It covers up information on the screen that you would like to see when you are actually betting, winning winning or how much your balance is. I was advised to use the box on the top right of the screen with the four arrows to enlarge the screen. I had already tried that, and it does not WORK!!
Also, the site is full of slingo games, which I absolutely canât stand. The bingo cards and games donât make sense anymore. Also, I have to constantly revalidate my location or I get knocked out and have to sign back in again when in fact, I have not even moved out of my . Your new platform gets a HUGE THUMBS DOWN from me!!! ðð
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Delta Casino ããã®åç
Hi Dianna,
Thank you for taking the time to share your detailed feedback. Weâre sorry to hear about your experience with the new platform and understand how frustrating it can be when things donât work as expected.
Since your last review, weâve made changes and improvements to our site to help improve performance, layout, and overall usability.
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This website is not a safe way toâŠ
This website is not a safe way to gamble. I made a deposit and it was taken from my bank account but then they say they never got it. The new website is full of bugs and risky. Stay away!
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Delta Casino ããã®åç
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Thank you for taking the time to share your feedback. Weâre sorry to hear about your experience and understand how concerning this situation can be. Deposits can occasionally be delayed or pending depending on the payment method used, but funds are never taken without being properly tracked.
Our platform operates using secure systems, and we take account safety and transactions seriously.
Since your last review, weâve made changes and improvements to our site to help improve performance, layout, and overall usability.
Your feedback is important, and we appreciate you bringing this to our attention as we continue to improve the site.
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Used to be really good slot games andâŠ
Used to be really good slot games and bingo games, but they're terrible now. All mainly Slingo slots. I hate it, and since the new site, I haven't won anything, so no idea what the payout is like, but it's absolutely terrible now. I hate it.
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Delta Casino ããã®åç
Hi Lori,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when the games you enjoyed have changed and the experience no longer feels the same.
Since your last review, weâve made changes and improvements to our site and continue to review player feedback as we make updates to improve game variety and the overall experience. All games operate with random outcomes, though we understand that changes to the platform can still impact enjoyment.
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Delta Casino Online
Their newest update this online portal sucks, BIG TIME.
I've yet to have a very pleasurable experience using Delta Bingo online portal!
Since this recent update, it's worse than what it was before! I'm still on unceremoniously dumped from a game during play automatically logged out all at the same time. This I find to be unacceptable. There has got to be an ombudsman, possibly OLG, where someone can complain to hold them to account. When I initially signed up for it, I had to threaten them to refund my money and terminate me from their platform since my login access would not work.
Two strikes âïžâïž, one more âïž, and I will be done with Delta Bingo online, and have my profile removed from their platform. OLG Online has issues but they have better customer service this this platform. Delta Bingo Online is worse!
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Delta Casino ããã®åç
Hi Rod,
We appreciate you reaching out and sharing your experience. Weâre sorry to hear about the issues youâve encountered and understand how frustrating technical interruptions can be. Thatâs not the experience we want for our players.
Since your last review, weâve made updates and improvements to the platform to help improve stability, performance, and overall usability.
Weâd also like to note that Delta Bingo Online is now operating as Delta Casino.
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This site is corrupt
This site is corrupt. If you deposit the funds don't go into your player account.
During games it freezes and keeps saying reconnecting.
Nothing works on the site
Theres nothing but technical issues.
Don't deposit or trust this site
Problems with wirhdrawls that takes them weeks to address.
It's a nightmare
The site us corrupt.
They just did a soft launch of delta casino its even worse
My deposit did not go into player account
Site kept freezing
No customer support
warning don't trust this site
I spent hours tonight on chat and support kept saying the site just launched the delta casino and nothing but technical issues.
I font even know where my deposit is still.
It's brutal and frustrating and no one assists you.
Don't deposit. You will regret it
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Delta Casino ããã®åç
Hi Pat,
We appreciate you letting us know about your experience and are sorry to hear that itâs been frustrating. This is certainly not the experience we aim to provide our players.
Our platform operates using secure systems, and we take account safety and payment transactions seriously.
Since your last review, weâve made updates and improvements to the platform to help improve stability, performance, and overall usability.
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Delta Casino Online
Nightmare
Let me tell you â this site might look trusted, but itâs been nothing but headaches for me.
My very first deposit on October 31st ($25) got lost. It didnât load into the system even though the payment was accepted. Iâve been having to contact support every few days and open tickets just to find out where my deposit went. They claimed they had to âfind itâ and manually cancel it, but itâs been almost a week and a half now, and I still havenât gotten my money back. Honestly, it seems like it may have gone into someone elseâs account.
On top of that, the games constantly freeze and ask you to revalidate, so youâre always restarting. Two of the games have been âstuck in playâ for over two weeks and wonât even open.
The site is full of glitches and bugs â and after losing my money, I donât even want to play anymore. Save yourself the stress and steer clear of this headache of a game.
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Delta Casino ããã®åç
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Radu was fantastic to deal with
Radu & Mihail were fantastic to deal with. Fast response and the conversation felt genuine
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Delta Casino ããã®åç
Hello, Aaron!
We truly appreciate the time and thought you put into sharing your feedback!Â
At Delta Bingo Online, we are dedicated to ensuring that all our players enjoy the highest quality and service, as we strive to provide the best experience possible.Â
Thank you once more for your review, and we hope you continue to have wonderful moments enjoying all the games and prizes we have available!
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Delta Bingo Online Team.
Super pleased
Jose David is who I spoke to. He patiently blocked my account for me when I realized I may become an addict. He answered all of my questions well
Really...if u wanna hit the tables and u want good service...look no further folks. 24/â· live chat and the are helpful and courteous.
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Delta Casino ããã®åç
Hi, Brent!
Thank you for your feedback!
We sincerely appreciate your kind words and are glad our colleague delivered the high level of support we aim for.
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The Delta Bingo Online Team.
All of the people who have helped inâŠ
All of the people who have helped in the past couple pf days were great especially Maria, Ana, and Mada.
September 21st to the 23rd.
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Delta Casino ããã®åç
Hello, Shannon!
Weâre so grateful for your fantastic review! It really made our day!
Knowing that our efforts resonate with customers like you is incredibly rewarding. Your kind words inspire us to continue working hard and providing the best possible experience.
Weâre delighted to have you as part of our community and canât wait to help you create even more great memories.
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The Delta Bingo Team.
Quick service
Quick, friendly fast service . She was very helpful and pleasant
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Delta Casino ããã®åç
Hello Natasha,
Thank you so much for your amazing review! It truly brings us joy to hear from satisfied customers like you, and your thoughtful feedback is greatly appreciated by our team.
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Delta Bingo Online Team
The interface is simple and easy toâŠ
The interface is simple and easy to understand. There are very few games though.
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Delta Casino ããã®åç
Hi there Salvador! ð
Thanks so much for your  review! We're really happy to hear that you find our interface simple and easy to useâthatâs exactly what we aim for. ð
We appreciate your feedback about the number of games and want you to know that weâre actively working on expanding our selection to bring you even more variety and fun. Your input helps us improve, so thank you again!
Looking forward to seeing you back soon!
The Delta Bingo Online Team ð
Delta bingo Etobicoke
Delta bingo Etobicoke. It was my first time at the Delta Etobicoke location. I must say that the staff is great, but I must also say that Shereen is excellent. She welcomes you with a friendly smile, continually checking in and out to ensure you feel at ease and have fun at the same time. Shereen goes the extreme way to explain the program, and I'm making sure you are playing the right game. For a new player that never played bingo before, I must say I felt like a pro. Thank you, Shereen
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Delta Casino ããã®åç
Hello Annie,
We wanted to take a moment to thank you for your amazing review. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!
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Bonus Wager Scam
The isnt a review about how I won nothing and am mad about it. Its the opposite. Me and my buddy won BIG on this site, like 2800 big on the bonus funds. Turns out, you can one withdraw 100 from a 2k wager. The fact they make you play for THAT long only to take out only 100 from what could've been 800 is ridiculous. My account is being closed in a heartbeat.
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Delta Casino ããã®åç
Hello Pyrple,
We appreciate you reaching out and sharing your thoughts. We are sorry to hear that your experience with our bonus policy did not meet your expectations.
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To look into this further and assist you properly, we have submitted a request for more details through the Trustpilot form. Once we have the necessary information, we will do our best to resolve the matter fairly.
Thanks you again for your honesty as we do value it.
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Delta Bingo Online Team
Hidden away in the terms they have $100âŠ
Hidden away in the terms they have $100 max profit off all withdrawal funds.
Extremely predatory and anti player system. I would suggest any other casino in Ontario that does not cap winnings with high wagering requirements ð
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Delta Casino ããã®åç
Hello Matthew,
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration our bonus policy may have caused you. Our goal is to provide a fair and enjoyable experience for all our players, and we regret to hear it was not up to the expectations.
We understand how important bonuses are to our players, and we are continuously reviewing our policies to ensure they are clear and beneficial. If you have specific concerns or suggestions, we would love to hear from you directly.
We have requested more information via the Trustpilot form to locate your account and provide a satisfactory resolution.
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Delta Bingo Online Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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