horrible site they don't take Mastercard. they make you deposit other way before withdrawing. stay away find another site service is sad. they also control you play. site is ran but moron and lairs. 5... ãã£ãšèŠã
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Denisa was incredibly helpful and professional during our chat. She quickly understood my issue, explained everything clearly, and made sure I felt confident with the resolution. Her patience and frie... ãã£ãšèŠã
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After betting over 1K I haven't wonâŠ
After betting over 1K I haven't won once. I dont reccomend this casino site. Terrible.
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Well I am back to report
Well I am back to report! Well good news is after a yr of playing on this site I was able to win 126 dollars lol! The bad news is I got ripped off! Some how 15 dollars of that turned into slot bonus after winning! And I have tried a few times to resolve the issue and get it back so I can put it back into the game! Lol, but I'll never deposit another 10 dollars ever on that site! I am done there's other sites that r 10x better! That also do same day deposits! So they have this policy if u withdraw your winnings u lose any bonuses slot bonus bingo bonus whatever it maybe! But the funny thing is, I never had any slot bonuses prior to winning! It magically appeared after I won 126 dollars! I literally was on my last spin with only 3 cents left in my account! And I ended up winning free spins which was like 40 free spins! Nd I won exactly 126 dollars which I was going to use 26 dollars of that anyways to play with and then I was going to withdraw my 100! I'll never play on this site ever again! Each person I spoke to first one explained how bonuses work, which I already know! And the second told me she retrieved my money and let me explain what happened! Same thing, the 3 cents I had left apparently was bonus slot money, and then when I won it magically turned into 15 dollars! Idk make it make sense! I advise anyone not to go to this casino it's honestly the biggest rip off and a scam! All they do is rip u off when u actually win! Please don't go on this site! I'll never come back! I will never ever drop money into this site again!
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Great customer service
I enjoy the site, lots of fun games. I had some questions and Maxi M provided excellent customer service and got everything taken care of for me.
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Unprofessional aggressive manager
I'm reaching out to you with concerns in regards to one of your employees Cheryl this is the second time I've had a problem with this employee both times is when I was on a winning streak at one of your slot machines which I find is quite intriguing that in the middle of a winning streak I was kicked out and asked to leave the premises this night she accused me of using a bad word she was very aggressive she was egging me on trying to get under my skin she was rubbing her body up against me she then exerted her position by getting the security guard unequivocally to come over to kick me out he would not communicate with me he just stared me down made me feel very uncomfortable almost saved for my surroundings as I took a small video clip to ensure that I could capture the moment of how incredibly ridiculous your employee is who I believe is supposed to be the manager she had then instructed me that no cameras were allowed on the premises and she asked the security guard to grab take my phone I told him he doesn't have legal rights to look in my phone he said I want to look through your photos to see the video I said call the police this is how ridiculous of a situation I was put through I have many witnesses there that could not believe the lack of professionalism and aggressiveness of your employee Cheryl.
My name is Christopher j Bellisario my phone number is 647-834-8307 I believe this is an important matter and I would hope somebody will reach out to me tomorrow so I can once again be retained as a customer and also feel comfortable going to this location. And once again your employee Cheryl made it impossible for me to get her credentials so I could reach out to her Superior to rectify the problem and I will tell you this employee is a problem employee.
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Terrible site
Terrible site, they advertise interac withdrawal on their site but it does not work waited for 3 days and nothing then they email asking about a bank statement and bank details, closed my account winnings were just 200 so its not a big deal but i would be vary of playing on this casino and i will be complaining to igaming ontario.
If you do not support interac payouts do not mislead customers, i would not advise using this gaming site.
I have never had any payout issues with OLG/betty/bally
Thanks
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I was helped by Narcisa O
I was helped by Narcisa O. She's very helpful and friendly . I was able to understand easily. Thank you
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Wonderful Customer Support
Maxi M with customer support was extremely helpful and quick to reply. After having a very frustrating time on other online casinos, dealing with customer support representatives, that seemingly couldn't care less about resolving issues, it was very nice to deal with someone helpful.
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Mada was helpful and quick to respond.
Mada was helpful and quick to respond.
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I was having an issue with my accountâŠ
I was having an issue with my account as I haven't been on the site in quite some time. Adelina solved the issue in a timely and professional manner.
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Im very thankful to Mr maxi
Im very thankful to Mr maxi , who is experienced & polite . And professionally too . Thanks Mr. Maxi
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fast and easy resolution
fast and easy resolution
good security check
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Excellent Customer Service
Thank-you to Claudia for reaching out to provide an update on a game I had reported an issue on. Once again, excellent customer service going above and beyond.
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Great way to play bingo at home (update)
Update 01/01/2026:
I played for a bit but I think I'd rather play in person at a bingo hall. Just didn't seem legit enough for me after a few tries.
Great way to play bingo at home. Customer service was top notch and helpful, kudos to Maxi M, for helping me with my issue. Easy to play and decent prizes to be won. Looking forward to playing some more.
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I made a mistake spelling the bonus word for first deposit of 50 free spinsword forâŠ
I made a mistake spelling the word for the deposit bonus of 50 spins .she was very helpful and granted me the spins I will be more cautious going forward.Im new at this not really experienced on my phone thankyou .She was very nice and helpful to me
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Easy to follow his instructions,polite/patient
Alin D. Was easy to follow his instructions and so vary polite and patient
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excellent customer service
excellent customer service
My experiencenced today is excellent
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Above and beyond
Not a bad platform. Cosmin helped me out when I had an issue and went above and beyond to satisfy. Thanks again. Good Luck!
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Alin D
Alin D. just helped me with 'bingo voucher' not being on my list when I signed in and then noticed , I did not receive any tickets for winning 2 or 3 times !! She was very kind and trusting in me and resolved my problem, which impressed me cause so often, we, the customers,
are sometimes treated as if we are dishonest !! She's was so nice not only for helping but so very nice in the manner she treated this !!!
Thank-you Thank-you Alin D.â€ïžð
She should be given a paid day off for her treating situation as she did !! ð€ð€ð³ð«¡
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Great support
Manda was super helpful apreciate her fast and efficient service
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