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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The food arrived, however, it had all defrosted; eventhou, it was in freezer bags & ice packs. The actual, squid & shellfish was good.

5つ星のうち5の評価

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... もっと見る

企業が回答しました

5つ星のうち1の評価

Excellent fresh Indian vegetables . But also ordered Shana frozen chappatis. Delivery was 30 hours late and chappatis were defrosted and had to be thrown away because you cannot refreeze . Such a p... もっと見る

企業が回答しました

5つ星のうち5の評価

Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... もっと見る

企業が回答しました

企業情報

  1. アジア食料品店

さまざまな外部ソースから提供された情報

Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1968件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 16%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

The service was excellent

The service was excellent. Goods ordered securely packed and delivered. Reason 4 stars instead of 5 is some items I required were out of stock whereas other retailers (your competitors) had these items in stock

2025年2月22日
Desicart ロゴ

Desicart からの回答

Thank you for your feedback! We're glad you were satisfied with our service, secure packaging, and delivery. We apologize for the out-of-stock items and are working to improve our inventory. We appreciate your support and hope to serve you better next time!

5つ星のうち5の評価

Cheers

Fresh products, on time

2025年2月22日
Desicart ロゴ

Desicart からの回答

Thank you for your feedback! We're glad you received fresh products on time. Looking forward to serving you again......

5つ星のうち5の評価

Amazing

Good pricing, on time delivery and good packaging, which kept the contents fresh and avoided it from going bad.

2025年2月22日
Desicart ロゴ

Desicart からの回答

Thank you for your feedback! We're glad you were satisfied with the pricing, timely delivery, and packaging. Looking forward to serving you again!

5つ星のうち4の評価

Good Experience

Good and timely delivery

2025年1月26日
Desicart ロゴ

Desicart からの回答

Thank you for your kind words! We're glad you had a great experience with our delivery. Looking forward to serving you again

5つ星のうち5の評価

I recently tried Desi Cart for the…

I recently tried Desi Cart for the first time. The range of products is fantastic. I opted for standard delivery, and my order arrived on time and well-packaged. No damaged items, and the perishables were still cool. I would highly recommend it for quality, convenience, and a genuinely enjoyable shopping experience. Will definitely be ordering again!

2024年11月11日
自発的なレビュー
5つ星のうち3の評価

I’ve had mixed experiences with…

I’ve had mixed experiences with Desicart. The fresh Indian vegetables and plantains I ordered were excellent and well-packed. However, the delivery has been problematic. On two occasions, the Shana frozen chappatis arrived 30 hours late and defrosted, resulting in wasted food. While the company offers a good variety of products and generally quick dispatch, they need to improve their delivery methods to ensure frozen items arrive in good condition. Overall, it’s a decent service with room for improvement.

2024年11月1日
自発的なレビュー
5つ星のうち5の評価

Great seller

Great seller. Contacted me and arranged for a equally high quality alternative brand of tinned Jackfruit when the one I wanted wasn't in stock. Fast delivery with a good courier (DHL). No complaints. Friendly and efficient.

2024年11月7日
自発的なレビュー
5つ星のうち5の評価

a good company to deal with

a good company to deal with, the goods come well packed and are delivered promptly

2024年10月22日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thanks so much for sharing your experience with us. We hope to see you again soon

5つ星のうち1の評価

Always delayed

The delivery is always delayed and despite several instructions they always deliver at the concierge knowing there are perishables.

2024年10月26日
Desicart ロゴ

Desicart からの回答

Thank you for sharing your feedback. We appreciate you bringing this to our attention.

Upon reviewing your order, we can see that you selected the delivery date of 12/11/2024, and your product is scheduled to arrive on that date as per the delivery timeline provided. We understand your concern regarding the timing, but please note that your order is on track to be delivered as requested.

We value your business and appreciate your understanding.

5つ星のうち1の評価

Ordered rice, received bag of worms

I ordered rice from them, they sent me a bag of worms. Have sent them all the pics but they’ve refused to refund or take their worms back. Save your money and do not order from them, much better websites available for online deliveries.

Response to your pathetic reply: If the order has delivery date of 15 October and it is not 15 November yet (6 November as of today), how is that a “FULL MONTH”??? And I have posted this review after wasting time waiting for your replies on your customer care channel. Also, there is not “A WORM” in the bag, there are multiple worms, as in the bag is full of worms. I sent you several pics and videos to show all the moving worms. Imagine the disgust! Stop passing over accountability and defrauding people of their money. The quality of the rice is even more questionable as customers don’t sit at home to plant worms in the products you’re sending.

2024年10月15日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Upon reviewing your concern, we can see that you reached out to us a full month after receiving your order, stating that there is a worm in the rice bag. This is highly unusual, and it’s not the appropriate way to address such matters. Our policy clearly requests that any issues be reported within 3-4 working days of receiving the product, which you did not adhere to.

Given that you contacted us well outside of the acceptable timeframe, we are unable to proceed with resolving this issue as we normally would. We cannot take responsibility for matters raised after such a significant delay.

If you still wish to discuss this further, we suggest contacting us directly.

5つ星のうち1の評価

Good food very poor delivery .

Excellent fresh Indian vegetables .
But also ordered Shana frozen chappatis. Delivery was 30 hours late and chappatis were defrosted and had to be thrown away because you cannot refreeze . Such a pity but the company needs to change its delivery methods . This has now happened twice .
Such a waste of good food .

2024年9月24日
Desicart ロゴ

Desicart からの回答

We sincerely apologize for the delay in your parcel delivery. Unfortunately, as we rely on third-party services for shipping, occasional delays can occur. Please rest assured that we are taking additional steps to prevent this in the future.

5つ星のうち5の評価

Great quality and good prices

All produce was in great condition, delivery was excellent and packaging was neat. Appreciated week of Indian food!

2024年10月4日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

We are grateful that you took the time out to leave us a review

5つ星のうち5の評価

Quick and easy

We have been using desi cart for some time they always dispatch quickly and haven’t had any problems whatsoever.

2024年10月4日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thank you so much for this review. We really appreciate you being a customer.

5つ星のうち5の評価

Fantastic

Fantastic service. On time. Great quality and. Price. Good variety of Indian products too

2024年9月23日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thank you so much for your positive rating

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