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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The food arrived, however, it had all defrosted; eventhou, it was in freezer bags & ice packs. The actual, squid & shellfish was good.

5つ星のうち5の評価

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... もっと見る

企業が回答しました

5つ星のうち1の評価

Excellent fresh Indian vegetables . But also ordered Shana frozen chappatis. Delivery was 30 hours late and chappatis were defrosted and had to be thrown away because you cannot refreeze . Such a p... もっと見る

企業が回答しました

5つ星のうち5の評価

Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... もっと見る

企業が回答しました

企業情報

  1. アジア食料品店

さまざまな外部ソースから提供された情報

Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1967件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 16%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great quality!

I was impressed with the quality of the fresh plantains i ordered, big and perfectly ripe. Everything arrived tightly packed with ice for the frozen goods. Fast service and good prices for top quality. Would definitely reccommend!

2024年10月1日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thank you so much for taking the time to leave an excellent rating. We look forward to seeing you again soon.

5つ星のうち5の評価

Great service

Great service, fast delivery, value for money.

2024年10月1日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

5つ星のうち5の評価

Good service and I will re order

Good service and I will re order. After a long time found a good efficient online Indian grocery store.

2024年9月26日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

great to know that, will retain the same service further, thanks for your time for the review

5つ星のうち5の評価

Very happy

The website was easy to use and delivery was fast. Everything was packaged securely too. Will definitely shop at desicart again.

2024年9月26日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

We are grateful that you took the time out to leave us a review

5つ星のうち5の評価

Sana

I had a good experience and surely I'll order more. I am a regular customer now.

2024年9月11日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thanks so much for sharing your experience with us. We hope to see you again soon

5つ星のうち5の評価

Very fast delivery and a very good…

Very fast delivery and a very good price
Lovely company to deal with
Definitely 5 stars

2024年7月25日
Desicart ロゴ

Desicart からの回答

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5つ星のうち5の評価

Good Service & Products…

All the products including the fresh were very good. It was all delivered on time so very pleased.

2024年6月24日
Desicart ロゴ

Desicart からの回答

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5つ星のうち1の評価

Very bad service & scamming people.

Ver bad service. They are not attending my query for over 2 weeks, I have to and email several times to get a feedback. I was told 3 times that they will get back to me but no one manage to call or send a message. This is not the first time they have replaced items. They do it on purpose so they can get rid of other items. On top they will push you to put and review with greed of discount on the next order. If your order is less then £50 they will not apply the discount. This is a scam.
We ordered porotta and asked for porotta in replacement because the brand was not available, the operator who called said ok they will send a replacement, but instead they sent a local paratha brand which is different to porotta.

2024年5月21日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thank you for your feedback. We apologize for any inconvenience caused by the product replacement.

As per our standard procedure, when we run out of a specific product, we always call or email our customers to confirm a suitable replacement. In your case, we reached out and received confirmation to replace the Diamond Family Paratha with the Taj Family Paratha.

We understand your concern about the taste difference. However, it's important to note that the Malabar Parotta and the Taj Family Paratha are distinct products with different flavor profiles. You had originally ordered the Diamond Family Paratha, not the Malabar Parotta.

Please be assured that the Taj brand is reputable and not a local brand. We aim to provide quality products and customer satisfaction. If you have any further concerns or need assistance, please feel free to contact us directly.

5つ星のうち5の評価

Good prices

Good prices, quick delivery a great place to buy all your spices

2024年5月25日
Desicart ロゴ

Desicart からの回答

Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon

5つ星のうち5の評価

Excellent indian grocery supplier

I’ve been ordering from desicart for about 3 years now and I’m very happy with them! Just before lockdown, we moved from London to a smaller town in Devon and discovered that the local Indian grocery store isn’t great. Their stock was very inconsistent and small and it was inconvenient to get to.

I really struggled the first year we were here, stocking on items when we were eventually allowed to visit London. Until I discovered desicart!

I find that the ordering from desicart online every couple of months is cheaper and more convenient for me.

Their curry leaves, plantains and coconuts are excellent quality. The coconuts in particular are better than what the local grocery stores stock.

If they run out of stock for something after the order was placed, they call me and confirm the substitutions. I prefer this as there are no surprises when the order arrives.

I highly recommend them and will continue to buy my Indian groceries here.

2024年3月1日
自発的なレビュー
Desicart ロゴ

Desicart からの回答


Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.

5つ星のうち5の評価

Good quality, prompt delivery

I’ve ordered from here multiple times and the delivery is always quick, the quality is always amazing. Very happy with my purchases!

2024年4月28日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

5つ星のうち1の評価

Didn’t get delivery on time as I…

Didn’t get delivery on time as I ordered to come on Friday 26th instead it came on Monday. It’s was very disappointing as I needed the things that I ordered on Sunday. So I don’t think so will order anything from there there anymore. Although the goods I ordered were good.

2024年4月24日
5つ星のうち1の評価

Worse company they are saying I ordered…

Worse company they are saying I ordered weekday when I have proof I ordered for 20 April 2024. I paid 25 for mangos because my sons not well and he enjoys mangoes these lot you cll them no apology they keep saying I severed weekday delivery. Avoid these crooks. If you can’t deliver a set date then don’t allow the customer to have that option!!!!!crooks
Additionally the liars have now cancelled my order. Worse company don’t consider using this company.

2024年4月20日
自発的なレビュー
Desicart ロゴ

Desicart からの回答

Dear Priya Ahmed,

Good day! We appreciate your feedback and thank you for taking the time to review our services.

Upon reviewing your recent order, we noticed that the additional weekend delivery charge was not included in your payment. As outlined during the checkout process, this charge was clearly highlighted. We also made it explicit that failure to pay these additional charges would result in your order being scheduled for the next available weekday delivery slot.

Please understand that this is not a matter of us being unable to deliver your order. We are fully capable of doing so, but we must adhere to the terms and conditions regarding delivery charges. Deliveries on weekends incur extra expenses, and therefore, we require these charges to be paid in order to accommodate weekend deliveries.

If you require further clarification or assistance, please do not hesitate to reach out to our customer care support email.

Thank you for your understanding, and we look forward to resolving this matter swiftly and to your satisfaction.

Best regards,
DesiCart

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