Desicart レビュー 1,967

Give this company a wide birth.
Ordered food for a Ramadan party in plenty of time.
Delivery was delayed for several reasons , most of them blaming me the customer who had waited in all day.
The food arrived 3 days after agreed delivery and was spoiled, so had to be thrown away. Clearly been left in a van all weekend

When I challenged, I was told my address was wrong that's why they couldn't deliver , despite me even sending pictures of my property to aid in the safe arrival of my food.

In summary, they blame the client and provide a third rate service.
Do not make my mistake !

Really good company - great selection (a lot more than my local grocery store) and good prices. I wanted to add some things after I placed my order and they made that very easy for me. They even phoned me to discuss substitution when one of the items I had ordered wasn’t available. Shipping was fast, well packaged, and the fresh produce was really fresh.
It was my first order with them, and I will certainly use them again.

Good service and good quality

Thank you for your personalised and efficient service

Materials ordered are good quality and prompt delivery.
Rarely items missing are refunded, great, Thanks

Desicart never lets me down ! Amazing products and swift delivery x So much choice and well packaged goods! ⭐️⭐️⭐️⭐️⭐️

I used to order groceries from Desicart, and the quality was consistently excellent, always delivered on time.

Purchased items that were delivered on the 24th of Oct. One item was not available and i was told that it takes 3-5 business days for a refund. After repeated emails I am yet to get a refund. Absolutely disgusted with the service - fraudulent company. Don't buy from them unless absolutely necessary.

Just received a response to this review from desicart. Even worse, not only is desicart accusing a customer of posting false information but as of 13.47 on the 9th of November, no refund is showing up in my account. Unless I can see proof of repayment from desicart, my review stands. Even if the refund is finally made, it has taken 12 business days to make this refund, which is unacceptable.

Prices are reasonable and delivered quickly. Best place to buy Indian groceries.

On time delivery and best packed items. Fresh and value for money.

Excellent product, quick delivery would definitely buy again but double the quantity. Great fun making the samosas

Great produce and all fresh - thank you

Frozen crushed green chillies arrived thawed out and therefore useless. This despite £15.99 packing and shipping charges. Two subsequent emails unanswered and request for refund ignored.

Great service: courteous call to inform me about one item out of stock and provided an alternative. Dispatched very quickly! Thanks

Prompt delivery and durable packaging

Great communication. Alternative items offered if something is not in stock. Good selection of items. Prompt delivery.

Beautifully fresh and promptly delivered package.