Grace was incredibly kind and helpful in helping us find our perfect pram set, cannot wait for it to arrive!
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After sending an email enquiry I immediately got a phone call from a lovely lady with all the information I had asked for, including a discount code. The Pram was ordered & delivered in less than 24ho... もっと見る
The service we received was absolutely brilliant. Grace took time explaining and showing us everything we needed to know. We explained our situation and she pointed us in the right direction. Everythi... もっと見る
Recently just bought my full pram travel system, nursery furniture and next to me crib from dewaldens. We were absolutely delighted with the service and advice we received! Everything was very strai... もっと見る
4.9
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service from Dewaldens and the…
Amazing service from Dewaldens and the contact we spoke to was very easy to do business with. We bought a Nipper V5 and they were far easier to buy from that Out n About directly, so would highly recommend.
2024年7月17日
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review
We’re thrilled to hear that you had such a positive experience with us when purchasing the Nipper V5 from Dewaldens. We always aim to provide a seamless and friendly service, so it’s great to know we hit the mark. We truly appreciate your recommendation and hope you are enjoying the Nipper V5!
Kind Regards
Grace
Quick delivery & great product
Quick delivery - one of the only places to have this model and colour in stock. Thank you!
2024年10月1日
Dewaldens Pram Centre からの回答
Thank you for your great feedback Steph!
We’re so glad we could deliver your order quickly and that we had the model and color you were looking for in stock. We’re always happy to help our customers find exactly what they need! I hope you are enjoying the Silver Cross Pop!
Kind Regards
Grace
Amazing customer service
I was able to chat to someone using the online chat service when I had any questions about the product, delivery etc.
Delivery was on time, it came pretty quickly and I was updated at every step of the way.
2024年9月23日
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Morgan!
We’re so happy to hear that our online chat service was helpful in answering your questions in regards to the Out n About GT Stroller and that the delivery process was smooth and timely. We strive to keep our customers informed at every step, and it's great to know you had such a positive experience!
If you need anything else, feel free to reach out!
Best Wishes
Grace
Really speedy delivery.
2024年9月22日
Dewaldens Pram Centre からの回答
Thank you for your review Emily!
We're glad to hear that you were pleased with our delivery speed. We truly appreciate you taking the time to share your experience with us.
Kind Regards
Grace
Incredibly quick delivery
Incredibly quick delivery. Very pleased with the product and service.
2024年8月31日
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave feedback with us Samantha!
I am happy to hear that you had a positive experience when shopping online with us and that we met your expectations with our speedy delivery service!
We hope you love your order!
Best Wishes
Grace
Great service!
Great service, fab team, nothing is to much to ask as I had a lot of questions and queries. Massive help in choosing the right travel system / package for my new born baby. Would highly recommend Dewaldens Pram Centre. Thank you guys!
2024年8月26日
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Christina!
We’re thrilled to hear that you had such a positive experience with us when choosing your travel system! We always aim to provide a seamless and friendly service, so it’s great to know we hit the mark. We truly appreciate your recommendation!
Kind Regards
Grace
Car seat received within 24 hours
Car seat received within 24 hours. Seat is slightly slimmer which is great with having another 2 kids on the rear seat.
2024年8月13日
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave a review with us!
I am happy to hear that you had a positive experience when shopping online with us and that we met your expectations with our speedy delivery service!
We hope you love your Maxi Cosi Mica 360 Pro Carseat.
Best Wishes
Grace
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Eilidh!
We’re thrilled to hear that you had such a positive experience with us when purchasing your pram bundle and furniture set from Dewaldens. We always aim to provide a seamless and friendly service, so it’s great to know we hit the mark.
Best Wishes
Grace
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Julie!
We are glad to hear you recieved great service. We always aim to provide friendly, helpful service and fast delivery.
Best Wishes
Grace
Great service!
Delivered my order by the next day!
I had an issue with my order but this was delt with very quickly with a great customer service.
2024年8月5日
Dewaldens Pram Centre からの回答
Thank you for your kind words Dhillon!
We're thrilled to hear you had a great experience and that your order arrived quickly. We appreciate your support and look forward to serving you again!
Best Wishes
Grace
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Shannon!
We're so happy to hear you found the perfect pram for your baby girl. Our team always strives to provide a friendly and welcoming experience. We truly appreciate your support and hope to see you again soon!
Kind Regards
Grace
Amazing customer service.
The baby shop is in Scotland I’m
In England my order came within 24 hours of dispatch which I thought was quick. When I ordered one of the lady’s from the store called me to discuss delivery within an hour of my online order she was lovely and very helpful with questions I had ,would highly recommend this company I’ve never been to the shop only ever accessed online but from the telephone conversation felt as though I was there,very welcoming and helpful any more babies and I’ll defo be back in touch thankyou so much 💖(also had the best price for my silver cross travel system online 😉).
2024年7月22日
Dewaldens Pram Centre からの回答
Thank you so much for your lovely review Helen!
We're delighted to hear that you had such a positive experience with our team and that your order arrived so quickly. We always aim to provide a personal and welcoming service, even from a distance! It means the world to us that you’d recommend us, and we’d love to help you again in the future.
Enjoy your Silver Cross travel system, and thanks again for your support!
Best Wishes
Grace
Dewaldens Pram Centre からの回答
Thank you for your kind words Dave!
We're so glad to hear you were happy with our service and fast delivery. Providing excellent customer service is our top priority, and we truly appreciate your support!
We hope you enjoy your Silver Cross Travel System.
Kind Regards
Grace
Dewaldens Pram Centre からの回答
Thank you for your review Nicola!
We're delighted to hear that you were happy with our pricing and on-time delivery. We truly appreciate your support and hope to serve you again in the future!
Best Wishes
Grace
Anna was absolutely excellent with…
Anna was absolutely excellent with customer service and price matched everything for us throughly. She showed us the prams and the different comptabile car seats in great detail. I would recommend Dewaldens to anyone, thanks!
2024年7月17日
Dewaldens Pram Centre からの回答
Thank you so much for your kind words Bronya!
We're thrilled to hear that Anna provided you with excellent service and helped you find the perfect pram and car seat. We truly appreciate your recommendation and your support. If you ever need anything else, we'd be happy to help. Thanks again for choosing Dewaldens!
Best Wishes
Grace
Dewaldens Pram Centre からの回答
Thank you for taking the time to leave us a review Sean!
We're so pleased to hear you were happy with our service and found our prices reasonable. We truly appreciate your support and hope to assist you again in the future!
Kind Regards
Grace
Best customer experience with Anna
As a first time mum, I had so many questions about which pram to get and Anna at the pram centre was just amazing. She was so knowledgeable and answered all my questions, helping me to get the pram that suited me the best. She spent over 2 hours helping and advising me and I’m so glad she was there to guide me through. She’s the best!
2024年6月15日
Dewaldens Pram Centre からの回答
Thank you for your wonderful review Despi!
We're so happy to hear that you were provided with such a great experience and helped you find the perfect pram. As a first-time mum, we know how important it is to get the right advice, and we're thrilled that Anna could guide you through the process. We'll be sure to pass on your kind words to her! We hope you love your Noordi pram.
Wishing you all the best on your parenting journey, and we’d love to help again in the future!
Best Wishes
Grace
Great product and quick delivery
2024年6月13日
Dewaldens Pram Centre からの回答
Thank you for your feedback Shadab!
We're so glad to hear you're happy with the Silver Cross Motion All Size 360 Car Seat and that the delivery was quick. We appreciate your support and hope to serve you again soon.
Kind Regards
Grace
Everything as expected
Everything as expected, plus the delivery man was happy to place the heavy box in my hallway. Thanks
2024年6月12日
Dewaldens Pram Centre からの回答
Thank you for your review Jeanie!
We're so glad everything met your expectations and that the delivery service was helpful. We truly appreciate your feedback and look forward to serving you again in the future! We hope you enjoy your Silver Cross Motion All Size 360 Car Seat.
Kind Regards
Grace
Wonderful service and an amazing…
Wonderful service and an amazing pushchair! I received a damaged pushchair (it was damaged in transit so no fault of the company). I contacted Dewaldens immediately and within a couple of days I received a new pram and they collected the broken one. They kept me up to date with regular phone calls and were very efficient. helpful and friendly
2024年5月7日
Dewaldens Pram Centre からの回答
Thank you so much for your kind words Victoria!
We're thrilled to hear that you had a great experience with us, even though the Out n About GT Double stroller was damaged in transit. We're glad we could resolve the issue quickly for you and keep you informed throughout the process. Your feedback means a lot to us, and we truly appreciate your patience and support. If you need anything else in the future, we’d be happy to help!
Best Wishes
Grace
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