Diamond Car Parks レビュー 

32
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic experience from booking, parking and collecting the car.. I emailed to find out what happens if I turned too early? and received an immediate reply with a logical explanation, so I left... もっと見る

5つ星のうち3の評価

Perfect place to park-BUT 6 different individuals were stood around wondering how to get our vehicles out tonight. Gate closed automatically at about 7:15, just as we came around the corner. One of th... もっと見る

5つ星のうち5の評価

This is the 5th time we have used Diamond Parking. As with all previous bookings the service was excellent. Phoned 10 minutes before arrival and they were waiting when we arrived. On return phoned aft... もっと見る

企業情報

  1. 公共駐車場

当該企業による記述

Diamond Car Parks offer car parking solution for events across the country.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

32件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(32)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Simple transaction

Simple transaction, cars kept clear no blocking in .
Would use again thanks.

2022年1月2日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Thank you for your review, we very much appreciate it.

5つ星のうち1の評価

my confermation was in my spam and when…

my confermation was in my spam and when i chased it also went to spam so although i accept i should have checked it meant i spent £25 with no car parking

2022年1月2日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Sorry to hear you didn't arrive for the parking due to a spam email, Please do email us at admin@diamondcarparks.co.uk and let us know your grievance there and we can help you.

5つ星のうち4の評価

Very good

Very good and made our day at Big Game 13 a lot easier. However, the Car Park could have been sign posted better from the main roads.

2022年1月2日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Thank you for your feedback - We will take this on board and look to make any necessary changes to help customers where possible.

5つ星のうち5の評価

Car parking

I found the system very efficient and my queries were answered promptly. The car park to the stadium was the distance specified.

2022年1月1日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Thank you for your review, we very much appreciate it.

5つ星のうち5の評価

Quick to park us and a fairly short…

Quick to park us and a fairly short walk to the stadium. Perhaps a route map link would be useful.
Also, the order confirmation was a little poor / non existent.

2021年12月31日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Thank you for your feedback - You may find your order confirmation in your spam. However, I have taken on board your comments and will make some improvements to our service. Thank you

5つ星のうち1の評価

Awful service

Awful service. The car park I had paid for was closed on match day, no number to call and have not replied to numerous emails asking for a refund. Avoid at all costs.

2021年12月10日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Hi Ben,

I do apologise if our response never came through to yourself.

We responded asking you a question and were awaiting a response from yourself to make confirmations.

However, I will forward you now the refund receipt from the refund we processed when we didn't hear back from you.

Unfortunately, as per your email the match was cancelled at twickenham stadium and as such we received over 100 emails to refund the costs as the car park was also closed due to the game not being held, we have processed these refunds. Usually it takes between 3 and 7 working days for refunds to return to yourself as per our terms on the website.

It should land with you now in the next day or 2 (working days)

Once again apologies if you haven't received any communication, however we did respond and it may have landed in your spam folder.

I am more than happy to give you a call should you wish to discuss it.

Please contact me at admin@diamondcarparks.co.uk and let me know if you wish to receive a call regarding your situation.

Thanks
Diamond Car Parks

5つ星のうち5の評価

Good and responsive

More reliable than I initially thought . Several confirmation emails went into my spam filter and I did not pick these up - apologies to Diamond car parks for my initial scepticism. I have revised my rating accordingly . It seems very reliable. JN

2021年12月2日
Diamond Car Parks ロゴ

Diamond Car Parks からの回答

Good Evening Jonathan.

I do apologise if you haven't received your confirmation email, I wonder though, have you tried your spam folder? It can on occasion appear here which means our responses to emails would also appear here.

You emailed us on the 26th November to which we responded on the same day at 10:14am - You then emailed on the 28th to say we hadn't responded and Paul who dealt with the email responded on the same day at 13:31pm attaching proof of response form the first email.

Could you please check your spam emails from the 26th and 28th.

Our response to your first email started "Yes, we have received your booking".

We do not currently operate a phone number as with our website movement we also moved our phone services and they have yet to come active.

If you wish for me to give you a call I am more than happy to do so if you want to email us and let us know.

Thanks
Diamond Car Parks.

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