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DIAMORAY レビュー 

342
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely 💯 fantastic company to deal with . Customer service brilliant, Had a issue with a ring they sent a replacement once id provided a picture. Won't be ordering jewellery from anywhere... もっと見る

5つ星のうち4の評価

Love the look of the travel rings I received, only little gripe would be that even though both were ordered in the same size one is bigger than the other which means the ring is constantly spinning or... もっと見る

5つ星のうち5の評価

my item arrived and was too small. They were excellent in getting back to me and sending another out at no extra charge. Very pleased with the service. Would highly recommend the quality of the jew... もっと見る

5つ星のうち3の評価

The products are beautiful and the website is very appealing, but the overall experience was bittersweet. Shipping took much longer than promised, and the tracking stopped working. On the plus side, c... もっと見る

企業情報

  1. 宝石店

Luxury Without The Markup 💎

当該企業による記述

Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.

Free Returns & Exchanges 📦

Easy & Simple

Our return policy allows you to return your order for any reason within 30 days from delivery, and you'll receive a full refund, no hassle, no worries.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

342件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 76%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(342)

過去12か月のレビュー数: 259件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

At first i was disappointed with my order. I ordered a ring and a necklace. I followed the size instructions on the website and did everything how they show you how to to it. I measured a 16 mm what a size 50 is. Once the order came in the mail i couldn’t fit in the ring. So i measured the ring amd the ring was a 15mm. What sounds like okay you wil fit in but no I can’t get is past the middle part of my finger. So i maild the costumer service. I told them everything i got a response in 1 day. They said to me they will send me free of charges a new ring in a bigger size. So im really happy with how they handled everything.
Still one thing. Because i ordered two pieces i should receive a free gift they told me it wil arrive a few days after my first package i still didn’t received it.

The necklace is stunning just like the picture.

One thing i will say is keep in mind that on the website they use eu sizes but they ship in US size. So take a look at the size chart and also keep in mind that there smaller than they should be

2026年5月4日
自発的なレビュー
5つ星のうち2の評価

I seem to have the same 2 rings twice

I seem to have the same 2 rings twice. They are exactly the same. Love the quality. Ive ordered a few times. Sad about the duplicates

2026年5月4日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Annie,

Thank you for your message, and we’re glad to hear you’re happy with the quality.

It seems there may have been a mix-up with your order, and we apologize for the duplicate rings. Please contact us at support@diamoray.com with your order details so we can resolve this for you as quickly as possible.

Best Regards,
DIAMORAY

5つ星のうち1の評価

Overall excellent service and delivery

Overall excellent service and delivery, however the ring colour has already faded only after a few wear.

2026年5月1日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Shabana,

Thank you for your feedback.

Sorry to hear about the colour fading after only a few wears. This is not the experience we aim to provide. In many cases, this can happen due to exposure to water, perfumes, or chemicals.

We recommend following our care guide to help maintain the finish:
https://www.diamoray.com/pages/jewelry-care

That said, we want to make this right. Please contact us at support@diamoray.com and we will arrange a replacement for you.

Best Regards,
DIAMORAY

5つ星のうち5の評価

Absolutely stunning....

My ring came and it's absolutely stunning but was too big, I emailed them and they offered to send me the right size at no extra cost and I didn't need to return the other one.
Absolutely brilliant service and product, would definitely recommend.

2026年4月30日
自発的なレビュー
5つ星のうち1の評価

Not the same quality as advertised.

My partner purchased me a ring from this company. They first sent the wrong one then they’ve sent another that is similar to the one he ordered me but is 1000x a lower quality then pictured and compared to what’s on their web reviews with pictures. Don’t waste your money.

2026年4月7日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Claire,

This sounds very unusual and not the experience we aim to provide. It’s likely there has been a mix-up with your order.

Kindly contact us at support@diamoray.com so we can look into this further and make things right for you.

Best Regards,
DIAMORAY

5つ星のうち3の評価

Don't get your hopes up

Initially the ring sparkles and looks beautiful but once I actually looked at it the stones aren't straight. They are all just a bit crooked. The earrings are just ok. The bracelet I am glad was free because it is super cheap and I will never wear. I am glad I didn't spend a lot because this was a rip off.

2026年4月30日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Patty,

Thank you for your message.

This does not sound right and is not the standard we aim to deliver. It appears the items may have been affected during shipping.

Kindly contact us at support@diamoray.com so we can review this further and arrange a replacement to make this right.

Best Regards,
DIAMORAY

5つ星のうち5の評価

Super sparkling rings

I saw these beautiful rings and decided to take a chance and ordered 3. They arrived quickly and are really eye catching they actually sparkle more than my genuine ring. I’m very pleased

2026年4月12日
自発的なレビュー
5つ星のうち1の評価

I haven’t received it yet:

I haven’t received it yet! Should I have? If so poor customer care.
Why are you asking me how it looks?

2026年4月23日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Mrs Murchie,

Sorry for any confusion.

Could you kindly let us know what you are referring to? The invitation mentioned relates to your previous order placed on April 9th, which has been delivered. Your current order is still in transit.

If you would like any further information regarding the current shipment, you can contact us at support@diamoray.com and we'll look into and concerns you may have.

Best Regards,
DIAMORAY

5つ星のうち1の評価

Had the ring from here less than two…

Had the ring from here less than two week, and the silver coating is already coming off, not worth the money paid, not happy at all. Beautiful ring it just last long before it has that tarnished look

2026年4月9日
自発的なレビュー
DIAMORAY ロゴ

DIAMORAY からの回答

Dear Consumer,

Thank you for your message.

We are sorry to hear this has happened. This is not the experience we want for our customers.

To help keep jewellery looking its best, we recommend avoiding contact with water, perfumes, lotions, and cleaning products, as these can affect the finish over time. You can also view our Jewellery Care Guide here: https://www.diamoray.com/pages/jewelry-care

Please contact us at support@diamoray.com with your order details, and we will be happy to arrange a free replacement for you.

Looking forward to resolving this.

Best Regards,
DIAMORAY

5つ星のうち5の評価

Got my bing

Easy to prefer, came fast.
Packaging was disappointing.
But ring was amazing, beautiful and clingy!
Love it

2026年4月16日
自発的なレビュー

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