Diet Doctor レビュー 

9,441
•
TrustScore 5段階評価の2.5

2.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I signed up for the 7 day free trial. Then I couldn't find a way to cancel and was charged for a year subscription and I have been trying for weeks to get a refund of my $119.00 that they billed me... もっと見る

5つ星のうち4の評価

Rättelse, detta var inte helt rätt av mig, dietdoctor svarade snabbt och vi redde ut misstaget. Får ändra mig och ge ett högre betyg för snabb och trevlig hjälp. Det är en bra sida med många och bra r... もっと見る

企業が回答しました

5つ星のうち5の評価

En vän, man, ca 40 år fick diabetes typ 2 efter att ha legat på gränsen i 3 år. Doktorn menade på att inget hjälper. Började med LCHF och 4 v sen är han 5 kg lättare, 6 cm mindre i midjemått och... もっと見る

企業が回答しました

5つ星のうち1の評価

DietDoctor har dragit 1100 kronor från mitt konto. Jag har inte tecknat mig för detta och att gå in på någons konto och bara dra en sån stor summa utan någons tillåtelse så är det rent bedrägeri! dem... もっと見る

企業が回答しました

企業情報

  1. フィットネスと栄養のサービス
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当該企業による記述

Are you interested in keto or low carb? We’ll make your journey simple and inspiring. We show no ads, take no industry money and sell no products, instead we're funded by the people. We empower people everywhere to dramatically improve their health.


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2.5

期待以下

TrustScore 5段階評価の2.5

9441件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.5

すべてのレビュー

(9,441)

過去12か月のレビュー数: 12件

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5つ星のうち5の評価

Best Nutrition Site In the World

Best site in the world for up-to-date, cutting edge nutrition and health. And the recipes are always useful and delicious! I am a long-term subscriber and I plan to continue for a long time more.

2023年8月29日
自発的なレビュー
5つ星のうち5の評価

Diet doctor saved my life

Diet doctor saved my life. In 2020 I had serious health issues. I had seizures every day and all day and I almost gave up.

I researched journal articles and found that a low carb diet had been successful in many studies at stopping seizures. That lead to a recommendation of the ketogenic diet on the Diet Doctor website. I joined and began eating their low carb recipes. Two weeks later the seizures stopped. Nothing else was different in my days accept the diet. They were the main factor in my recovery.

I found their website is easy to navigate, easy to find recipes that suit a healthy lifestyle as they cater for different needs. I can sort and save meals and print shopping lists. It was perfect for me.

As I mentioned, two weeks after beginning their recipes my seizures stopped and now two years later, August 2023, I am in better health than I have ever been. I have also lost a lot of weight and am fitter than ever.

I can't recommend them enough because my children still have me in their life and it's because the Diet Doctor staff work so hard to make their recipes and their website so user friendly.

I also have to mention that have been able to stick to a strict keto diet because the recipes are so yummy and there are so many. I think there was just one that I didn't like but all the rest have been amazing.

I also love that their heart is in the right place. I found their reviews of research and expert videos extremely helpful in understanding my health issues. To me their business is a light in a world that I trust and can whole heartedly recommend.

The founder is a hero in my eyes. Thank you all who work at Diet Doctor my family and I are forever grateful.

2023年8月27日
自発的なレビュー
5つ星のうち1の評価

Awful experience

I have been charged for 99 usd whereas I canceled the service during trial period and never signed up for annual subscription. If this is the way they are ripping off people - then I’m doubtful if this is a diet service or scam business. I’m extremely dissatisfied and would request everyone to not even sign up for any trial period - or they’ll take your money and you’ll just lose your hard earned $99 .

2023年8月26日
自発的なレビュー
5つ星のうち1の評価

No response

UPDATED on Aug 21, 2023:

I have received a full refund on August 21

*****

I have left a recent review regarding the company and the UNAUTHORIZED charge of membership on July 29, 2023. The company responded via this site requesting information to process refund, I have emailed the company again attaching my original request for refund and all pertinent information to indicate this unauthorized charge; as of today, zero response!

2023年7月28日
自発的なレビュー
5つ星のうち1の評価

Complete scam

Complete scam
They have taken 5 payments ..different sums … over the last two months ..
have just cancelled.
Am trying now to get my money back

2023年8月5日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for reaching out to us. We apologize for any inconvenience you've experienced and appreciate your patience as we work to resolve this issue.

We understand that you have encountered unexpected charges over the last two months. To investigate and process your refund, we kindly ask you to provide the email address associated with your account to support@dietdoctor.com.

Rest assured, we are actively addressing all cases in the order of submission. Our customer service team is committed to resolving this matter for you as quickly as possible.

Victor
Customer Service

5つ星のうち1の評価

No phone number to call the company

I didn’t have any purchases it was refunded I canceled then today nearly £100 has come out of my bank. I login on to diet doctor and the subscription is showing still active. What is all that money for? I have emailed and I am awaiting response. Will update

2023年7月23日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for reaching out to us. We apologize for any inconvenience caused by the unexpected charge and the delayed response to your email. Please know that our customer support is currently limited to email only due to summer vacations, resulting in slower response times.

We want to assure you that our team is actively working to address all customer support tickets in the order of submission. Your concerns are important to us, and we will provide a response as soon as possible.

Victor
Customer Service

5つ星のうち1の評価

Another big disappointment…

Where to start…..
The free trial was a major lie. For two weeks I tried to get access to the program and it didn’t work. I tried to cancel my membership not to be charged and I couldn’t.
I opted at the time of subscription to pay a monthly subscription and I was charged for the whole year.
Nobody is answering my emails. ..
Another let down…

2023年6月18日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

We're genuinely sorry that you had trouble accessing the program during the trial period and experienced challenges with the cancellation process. These issues are not reflective of our intended user experience, and we understand how disappointing this must have been for you.

Regarding the unexpected annual charge, we want to ensure that your payment is aligned with your chosen subscription plan. Our records typically indicate the selected plan at the time of sign-up. However, we are committed to investigating and resolving this matter for you.

We understand that our customer service response has been slower than anticipated. Our team is actively addressing all customer service tickets in the order of submission and your refund will be processed in due time. If you could also let us know which program you couldn't access during your trial, we can investigate that as well.

Victor
Customer Support Team

5つ星のうち1の評価

No one is getting back to me about a…

No one is getting back to me about a refill d for an annual charge I didn’t sign up for. I’ve emailed twice and no response. I will be contacting my bank for a dispute with your horrible company

2023年7月2日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you so much for taking the time to share your review. We genuinely appreciate your feedback and the chance to make things right.

We want to assure you that we have thoroughly reviewed your case, and we are pleased to inform you that the cancelation and refund have been successfully addressed via email.

Victor
Customer Support

5つ星のうち3の評価

Menus good/customer service bad

The menus are great and easy to follow. However, once my trial membership was over I was charged for a full year and never given an option or advised the date it was over. I have tried every day from the expiry to discuss this matter with a representative with no results. In my mind this is bad customer service.

2023年7月6日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for sharing your feedback with us. We’re delighted that you liked our meal plans!

We sincerely apologize for the inconvenience you faced after the trial period ended. We understand how important it is to have timely support, and we’re sorry that our response time has been affected due to staff shortages during the vacation period.

However, please be assured that we are actively resolving tickets in the order of submission. You will receive a response from our team soon.

Victor
Customer Service

5つ星のうち5の評価

Comence el Reto con ciertas dudas

Comence el Reto con ciertas dudas, estaba en 81 kilos y despues de 2 semanas con el Reto estoy en 78 kilos!
Gracias sois geniales!!! Ahora soy miembro y estoy en el programa Keto de por vida!!! GRacias, gracias gracias!!! Soy argentina, tengo 63 anios y vivo en Alemania hace 10 anios. Gracias! Graciela

2023年6月10日
自発的なレビュー
5つ星のうち1の評価

This company stole my money even after…

This company stole my money even after I cancelled the App. They have ignored all emails. DO NOT TRUST the app

2023年6月14日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you so much for taking the time to share your review. We genuinely appreciate your feedback and the chance to make things right.

We want to assure you that we have thoroughly reviewed your case, and we are pleased to inform you that the cancelation and refund have been successfully addressed via email.

Victor
Customer Support

5つ星のうち1の評価

You're app took nearly a 100€ from my…

You're app took nearly a 100€ from my account and i have never used this diet doctor stuff, i really need a explanation. Im sorry for bad language but this is messed up. I want my money back.

2023年6月8日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for bringing this to our attention. We apologize for any confusion or frustration caused by the unexpected charge. It appears that a free trial subscription was started, and the billing information was provided at that time. Please note that we do not charge individuals who have not provided their billing information.

To resolve this issue, we kindly ask you to contact our support team at support@dietdoctor.com and provide the email used to create your account. Our team will assist you with the refund process.

Victor
Customer Service

5つ星のうち1の評価

Scam

The app is not worth the money. Nothing new, just the same old information. Their customer service is never responding to any of my messages. Is this a scam? I want my money back

2023年5月29日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for your review. We apologize for not meeting your expectations and for any inconvenience caused.

We want to assure you that we have thoroughly reviewed your case and addressed it via email.

Victor
Customer Support Team

5つ星のうち1の評価

A Trap to steal your info

They claimed that you would have a 30 days trials, but once you spent an hour filling the form and give up your personal info, they ask you for credit card info. before even see any programs. If they have had something useful they would have give you a real 30 days later, knowing that they are confident!

2023年5月28日
自発的なレビュー
Diet Doctor ロゴ

Diet Doctor からの回答

Thank you for your feedback and apologies for any confusion caused. Our website allows you to view all programs without becoming a member (https://www.dietdoctor.com/programs).

However, to start a program, membership is required. The reason we request billing information during the free trial sign-up is to ensure a seamless transition to a paid subscription if you choose to continue after the trial. Rest assured, your card will not be charged during the trial, and you can cancel anytime before it ends without charges.

Victor
Customer Service

5つ星のうち1の評価

This company took money from bank…

This company took money from bank account although I have no active membership with them. When I asked them to refund the money taken, they responded that they cannot refund because I do not have a membership?????

2023年5月26日
自発的なレビュー
5つ星のうち1の評価

DietDoctor has not answered repeated…

DietDoctor has not answered repeated support requests. Therefore I will never get a refund for a product I never used and has no value whatsoever to me. Just a waste of money and terrible, nonexistent service.

2023年5月21日
自発的なレビュー

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