I signed up for the 7 day free trial. Then I couldn't find a way to cancel and was charged for a year subscription and I have been trying for weeks to get a refund of my $119.00 that they billed me... もっと見る
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レビュアーのコメントを見てみましょう
Rättelse, detta var inte helt rätt av mig, dietdoctor svarade snabbt och vi redde ut misstaget. Får ändra mig och ge ett högre betyg för snabb och trevlig hjälp. Det är en bra sida med många och bra r... もっと見る
企業が回答しました
En vän, man, ca 40 år fick diabetes typ 2 efter att ha legat på gränsen i 3 år. Doktorn menade på att inget hjälper. Började med LCHF och 4 v sen är han 5 kg lättare, 6 cm mindre i midjemått och... もっと見る
企業が回答しました
DietDoctor har dragit 1100 kronor från mitt konto. Jag har inte tecknat mig för detta och att gå in på någons konto och bara dra en sån stor summa utan någons tillåtelse så är det rent bedrägeri! dem... もっと見る
企業が回答しました
企業情報
当該企業による記述
Are you interested in keto or low carb? We’ll make your journey simple and inspiring. We show no ads, take no industry money and sell no products, instead we're funded by the people. We empower people everywhere to dramatically improve their health.
連絡先
Vasagatan 40, 111 20, Stockholm, スウェーデン
- support@dietdoctor.com
- dietdoctor.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Best Nutrition Site In the World
Best site in the world for up-to-date, cutting edge nutrition and health. And the recipes are always useful and delicious! I am a long-term subscriber and I plan to continue for a long time more.
Diet doctor saved my life
Diet doctor saved my life. In 2020 I had serious health issues. I had seizures every day and all day and I almost gave up.
I researched journal articles and found that a low carb diet had been successful in many studies at stopping seizures. That lead to a recommendation of the ketogenic diet on the Diet Doctor website. I joined and began eating their low carb recipes. Two weeks later the seizures stopped. Nothing else was different in my days accept the diet. They were the main factor in my recovery.
I found their website is easy to navigate, easy to find recipes that suit a healthy lifestyle as they cater for different needs. I can sort and save meals and print shopping lists. It was perfect for me.
As I mentioned, two weeks after beginning their recipes my seizures stopped and now two years later, August 2023, I am in better health than I have ever been. I have also lost a lot of weight and am fitter than ever.
I can't recommend them enough because my children still have me in their life and it's because the Diet Doctor staff work so hard to make their recipes and their website so user friendly.
I also have to mention that have been able to stick to a strict keto diet because the recipes are so yummy and there are so many. I think there was just one that I didn't like but all the rest have been amazing.
I also love that their heart is in the right place. I found their reviews of research and expert videos extremely helpful in understanding my health issues. To me their business is a light in a world that I trust and can whole heartedly recommend.
The founder is a hero in my eyes. Thank you all who work at Diet Doctor my family and I are forever grateful.
Awful experience
I have been charged for 99 usd whereas I canceled the service during trial period and never signed up for annual subscription. If this is the way they are ripping off people - then I’m doubtful if this is a diet service or scam business. I’m extremely dissatisfied and would request everyone to not even sign up for any trial period - or they’ll take your money and you’ll just lose your hard earned $99 .
No response
UPDATED on Aug 21, 2023:
I have received a full refund on August 21
*****
I have left a recent review regarding the company and the UNAUTHORIZED charge of membership on July 29, 2023. The company responded via this site requesting information to process refund, I have emailed the company again attaching my original request for refund and all pertinent information to indicate this unauthorized charge; as of today, zero response!
Complete scam
Complete scam
They have taken 5 payments ..different sums … over the last two months ..
have just cancelled.
Am trying now to get my money back

Diet Doctor からの回答
No phone number to call the company
I didn’t have any purchases it was refunded I canceled then today nearly £100 has come out of my bank. I login on to diet doctor and the subscription is showing still active. What is all that money for? I have emailed and I am awaiting response. Will update

Diet Doctor からの回答
Great coaches
Great coaches. Myself and my partner are both using them and we couldn’t be happier with the service.
Another big disappointment…
Where to start…..
The free trial was a major lie. For two weeks I tried to get access to the program and it didn’t work. I tried to cancel my membership not to be charged and I couldn’t.
I opted at the time of subscription to pay a monthly subscription and I was charged for the whole year.
Nobody is answering my emails. ..
Another let down…

Diet Doctor からの回答
No one is getting back to me about a…
No one is getting back to me about a refill d for an annual charge I didn’t sign up for. I’ve emailed twice and no response. I will be contacting my bank for a dispute with your horrible company

Diet Doctor からの回答
Menus good/customer service bad
The menus are great and easy to follow. However, once my trial membership was over I was charged for a full year and never given an option or advised the date it was over. I have tried every day from the expiry to discuss this matter with a representative with no results. In my mind this is bad customer service.

Diet Doctor からの回答
Lurar en på pengar efter gratis…
Lurar en på pengar efter gratis provperiod. Har satt detta i system. Drar 890:- vilket är en årsprenumeration 👎👎👎
Comence el Reto con ciertas dudas
Comence el Reto con ciertas dudas, estaba en 81 kilos y despues de 2 semanas con el Reto estoy en 78 kilos!
Gracias sois geniales!!! Ahora soy miembro y estoy en el programa Keto de por vida!!! GRacias, gracias gracias!!! Soy argentina, tengo 63 anios y vivo en Alemania hace 10 anios. Gracias! Graciela
This company stole my money even after…
This company stole my money even after I cancelled the App. They have ignored all emails. DO NOT TRUST the app

Diet Doctor からの回答
You're app took nearly a 100€ from my…
You're app took nearly a 100€ from my account and i have never used this diet doctor stuff, i really need a explanation. Im sorry for bad language but this is messed up. I want my money back.

Diet Doctor からの回答
Scam
The app is not worth the money. Nothing new, just the same old information. Their customer service is never responding to any of my messages. Is this a scam? I want my money back

Diet Doctor からの回答
Lurar en på pengar
Testade 30 dagar gratis, sa upp medlemskapet inom de 30 dagarna. Nu har DietDoctor dragit 890(!!!) kr från mitt konto och svarar inte när man försöker få tag på dom.
I signed up to a 30 day trial and…
I signed up to a 30 day trial and cancelled before it was due to finish but my PayPal have billed me for a year subscription and I cannot use or get into the account.
I feel scammed
A Trap to steal your info
They claimed that you would have a 30 days trials, but once you spent an hour filling the form and give up your personal info, they ask you for credit card info. before even see any programs. If they have had something useful they would have give you a real 30 days later, knowing that they are confident!

Diet Doctor からの回答
This company took money from bank…
This company took money from bank account although I have no active membership with them. When I asked them to refund the money taken, they responded that they cannot refund because I do not have a membership?????
DietDoctor has not answered repeated…
DietDoctor has not answered repeated support requests. Therefore I will never get a refund for a product I never used and has no value whatsoever to me. Just a waste of money and terrible, nonexistent service.
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