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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I went without hiccups until I cancelled. I returened the equipment, and have a receipt for Correos. And then the haressment started - they are daily sending me mail that they have not received th... もっと見る

5つ星のうち1の評価

Pentru a schimba routerul digi, trebuie sa il iei in mana sa te duci in magazin cu el, apoi faci comanda iti vine alt router peste o saptamana, apoi astepti inca o saptamana o echipa sa vina pentru i... もっと見る

5つ星のうち1の評価

SSh sgt nk ckp dgn live agent semua guna robot.sy pny Line dah 3 bln xde sbb sy ada kontrak LG 3 bln sy sabar byr 67 lbh smpi kontrak sy tamat pada 31/3/26 sy ingat kontrak dah tamat dia accpt sy puny... もっと見る

5つ星のうち1の評価

Such a lousy telco,i would says it's registered scam tight up with contract.. Data reception super lousy most of the crowded place. When call customer care they mentioned heavy users on the parti... もっと見る

企業情報

  1. テレコミュニケーション サービス プロバイダー
  2. ・
  3. インターネット サービス プロバイダ
  4. インターネット プロバイダー
  5. 移動体通信事業者
  6. 電話・インターネット サービス

さまざまな外部ソースから提供された情報

Digi Telecommunications or digi.com.my Berhad, is a mobile service provider in Malaysia.


連絡先

  • Jalan Delima 1/1, 40150, Shah Alam, マレーシア

  • digi.com.my

1.4

ひどい

TrustScore 5段階評価の1.5

190件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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1.4

すべてのレビュー

(190)

過去12か月のレビュー数: 37件

レビューを書く
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5つ星のうち1の評価

Expensive plan and line vry slow

Expensive plan and line vry slow, compare to other brand although expensive but they are good and faster line
If u expensive but line fast then ok la, u expensive and line slow like eating s**t

Hope digi disappeared in the telecommunications networking, the worst ever telecommunications.

Paid bill and still said I owe their unpaid bill, really really makan duit oh

2023年9月22日
自発的なレビュー
5つ星のうち1の評価

Such a lousy telco,i would says it's…

Such a lousy telco,i would says it's registered scam tight up with contract..
Data reception super lousy most of the crowded place.
When call customer care they mentioned heavy users on the particular area, but data given unlimited most craziness limit among other telco.
If heavy user in most the command place please upgrade your server don't simply put us on contact and collecting monthly bills..

Will never ever consider this telco again!!!

2023年9月7日
自発的なレビュー
5つ星のうち1の評価

Frustrating App

The Digi app is incredibly inconvenient. To ask a question in-app, you will have to submit a ticket, remember the Ticket Number and request for an OTP EVERY TIME you access the chat (not a live chat). If you want to check back on your bills and leave the chat, you will have to reenter your Ticket Number and OTP even though you have not exited the app itself.

When you are outside of Malaysia you can only rely on email OTPs as the sms OTPs would not arrive in time for you to use it. Even the email OTPs do not always work right off the bat and you'll have to request another code.

2023年9月4日
自発的なレビュー
5つ星のうち1の評価

DIGI don’t let me port out and keep charge me!

I would go for 0 if I could choose, Digi just keep reject customer port out request to make money by charging the prorated daily fee. They reject you, they charge you, and you pay, tell you wait 24 hours, next day charge come, all one man show in a loop. What a SCAM telco. No one willing to take ownership, seem no manager running the team, no solution, no empathy, no verification, no ownership, nothing.

2023年8月15日
自発的なレビュー
5つ星のうち1の評価

Relatia cu clienti....oribila

Am avut o sesizare pentru TV deoarece nu reuseam sa caut canalele pentru un TV Smart. Unul din domni a crezut ca cea mai buna abordare in a imi rezolva problema este sa ma trateze cu superioritate si a vorbi ironic ca nu stiu sa rezolv o problema foarte simpla. Nu stiu numele domnului cu toate ca mi-as dori sa fiu specifica deoarece colegul lui a fost foarte profesional. Problema a fost in zona Malini, SV, spun asta sperand ca ajuta in a determina cine reuseste sa strice o experienta decenta cu Digi. Sa nu uitam faptul ca datorita oamenilor ca mine poate domnul reuseste sa obtiuna un salariu si nu este vorba doar de serviciul oferit mie ca si client, e o strada cu doua sensuri cand vine vorba de relatii cu clientii. Multumesc!

2023年8月17日
自発的なレビュー
5つ星のうち1の評価

Home internet and handphone plan digi

When there was a problem with my home internet, I lodged a complaint and was told to wait. I waited for two days without any response. So, I called customer service again, and the response I received was, "I will register your complaint now, and a staff member will contact you between 48 to 72 hours." Okay, I waited for 96 hours, and still, no one contacted me. I complained again, and the same script played out. "We will register your complaint now, and a staff member will contact you between 48 to 72 hours." This time, I couldn't wait any longer, and I demanded an answer. Two days later, they came to repair it, and the explanation was that someone from outside had disconnected their connection and then reconnected it. What kind of practice is this? Didn't your company's technician check it? Are you going to tell me it's my fault? That connection point is not inside my house, and it's not something just anyone can access and open. Isn't it your staff's responsibility? Do I have to fix it myself and end up without an internet connection? Moreover, the mobile network is so poor that it's practically unusable. I regretted switching from my previous reliable company to your service based on your recommendation. The poor quality extends beyond just the internet connection; your customer service and support are also terrible. All I want now is to know when my contract ends, so I can switch to another company and get rid of this annoyance。The only thing you guys do quickly is reminding people to pay the bill on the 1st of every month. Today is the 26th, and you're already asking for payment🤭

2023年7月15日
自発的なレビュー
5つ星のうち1の評価

Worst network

There is lack of network coverage everywhere.. even cant attend emergency phone calls..regret of purchasing digi and paying monthly rm200.. The problem everywhere u not following me…Anyway thanks for your service all this while..Bubye digi

2023年6月8日
自発的なレビュー
5つ星のうち1の評価

Don't ever purchase the roaming from…

Don't ever purchase the roaming from Digi. I try to purchase the roaming data in both Europe and Latin America country, but mostly cannot use. Totally no service at all. Inform the customer service team and they spend very long time to settle the issue until my validation already passes. Request refund but rejected. Don't ever buy the roaming from Digi when go for overseas. It's a cheat.

2023年5月25日
自発的なレビュー
5つ星のうち1の評価

All you need to know :)

Scam indeed. I found a bug in their app.. allowing me to get the VIP 6 package without paying a single dollar. Once that was done.. I completed all 100 tasks and did a withdrawal which did not go through (SHOCKING!!!).

After that I reached out to one of the so called "assistants" in the Telegram group. The assistant sent me to the manager, a woman named "Maria". "Maria" told me that I had to pay a tax of 11% of VIP value.. which equals 187$ to activate my account (no mention of this tax anywhere).

Conclusion:
Don't spend a single dollar on this scheme.. you will definitely end up losing your money :)

2023年4月19日
自発的なレビュー
5つ星のうち1の評価

Learn some SWOT

It's really pissed me off due their worst network and unworthy sales, example "Rm5 6Gb for 2days" what the f is that? At least givelah extra 3days, lanjiao! Everything comes up with expensive prices but the time duration so short. Then, network huh.. After the end of the covid, the network started became worst for my experience la, when I call my family using WhatsApp always disturbed by reconnecting and weak network make the voice unclear to hear. I guess you should go study the SWOT.

2023年4月15日
自発的なレビュー
5つ星のうち1の評価

Un net de cacat

Un net de cacat, am interent mai bun daca imi fac hostpot de pe telefon decat daca stau conectat prin cablu la interentul lor de cacat. Nu isi merita banii pe care ii dau pe abonament.

2023年4月15日
自発的なレビュー
5つ星のうち1の評価

Digi is a scammer

Digi is a scammer. They have policy where they tricked you into contract automatically if you don’t reply to their messages asking if you want to continue or not. If the message gets into spam message or you didn’t realize the message, you will be automatically contracted with DIGI. To remove that contact, you need to pay Penalty of RM30 and go to Digi centre PHYSICALLY. They trick you to do it automatically and make your life difficult by forcing you to go to their centre physically to cancel the things that’s bias towards them. They do it easy. We do it difficult.

2023年4月4日
自発的なレビュー
5つ星のうち1の評価

La peor compañía de internet fibra

La peor compañía de internet fibra , si queréis tirar el dinero y no tener internet esta es la compañía, el servicio técnico no existe , y si contratas 1gb tendrás en tu casa 100 megas, el robo a mano armada desde DIGI

2023年4月10日
自発的なレビュー

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