Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
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If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent ser... もっと見る
企業が回答しました
Martin Lahe’s arrival with all the delicious food is a life saver especially at the start of the school holidays. Thoroughly recommend Dining Solutions. Penny Jarvis
As a single pensioner, five boxes of fish products has completely filled my freezer and provided me with many weeks’ worth of good food at reasonable prices.
企業が回答しました
企業情報
当該企業による記述
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
当該企業による記述
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
連絡先
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, 英国
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.6
優良
275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Martin Lahe’s arrival with all the…
Martin Lahe’s arrival with all the delicious food is a life saver especially at the start of the school holidays. Thoroughly recommend Dining Solutions. Penny Jarvis
2026年7月4日
自発的なレビュー
Delicious food
Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
2026年5月31日
自発的なレビュー
Dining Solutions Direct からの回答
Hi Heather,
Thank you so much for your lovely 5-star review. We’re really pleased to hear you enjoyed the food, the flavour, the portion sizes, and the quality.
It’s also great to know our rep was friendly, knowledgeable, and helpful with cooking advice. We really appreciate your support and look forward to serving you again.
High quality product
High quality product. Really professional experience, Moon was a very likeable guy and knew his products very well.
2026年6月27日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you, Stephen! We're delighted to hear you had such a great experience. Moon really does know his products inside out, and it's wonderful to hear that his warm, professional approach comes through so well. We look forward to seeing you again soon!
We liked the cod
We liked the cod, but the monk fish was chewie,i did it in a fish pie for 30 min, but very tough to eat,so the dog had that
2026年6月27日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for the honest feedback, Angie - really glad the cod hit the spot! Monkfish is a beautifully firm fish but it can be tricky in a pie - it generally needs a shorter cooking time than you might expect. Please do ask your rep for tips next time and we'd love the chance to win you back with your next order!
Go on.. treat yourself!!!
If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent service in the Basingstoke area!
2026年5月16日
自発的なレビュー
Dining Solutions Direct からの回答
Adam, you've absolutely nailed it - thank you! Premium quality is exactly what we're here for, and David will be thrilled to read this. He loves helping customers discover brilliant new things to try. We'll make sure he hears your kind words - and thank you for the fantastic recommendation!
Very friendly and informative sales…
Very friendly and informative sales representative. Not pushy at all. Knew the products and sources well. We are in the South West patch.
2026年6月27日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for the lovely review, Austin! We're really pleased to hear our representative made such a great impression — friendly, knowledgeable and not pushy is exactly what we aim for. We hope you enjoy your food and look forward to seeing you again in the South West!
Ryan was great
Ryan was the most helpful "saleman" we have every come across, not pushey, very knowlegble and fun to do business with we are very happy withour purchase and look forward to more food in thebfuture
2026年6月26日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful review, Jeffrey! We're delighted to hear that Ryan made such a great impression — he truly is a fantastic member of our team. We hope you enjoy every meal, and we look forward to bringing you more great food in the future!
David and Caspar were polite and…
David and Caspar were polite and listened to what I was interested in buying and based on that advised me of which products might be of interest.
2026年6月23日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your kind words, Maria! We're really pleased to hear that David and Caspar took the time to listen and help point you in the right direction — that personal, attentive approach is something we genuinely care about. We hope you're enjoying your products and we look forward to seeing you again soon!
Friendly and knowledgeable .
Friendly and knowledgeable .
Good selection of products, however I do prefer plain and not pre seasoned. That's only because I make my own seasoning
2026年6月22日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely feedback. We’re really pleased to hear you found us friendly and knowledgeable, and that you liked the selection of products.
We completely understand your preference for plain products, especially if you enjoy creating your own seasoning at home. We do offer a range of options, and your feedback is very useful as we continue developing the range.
Thanks again for taking the time to leave a review. It’s much appreciated.
Good value.
As a single pensioner, five boxes of fish products has completely filled my freezer and provided me with many weeks’ worth of good food at reasonable prices.
2026年6月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely review, Margaret! We're really pleased that the fish products have kept your freezer well stocked and provided such great value over the weeks ahead. Making quality food accessible and worthwhile is exactly what we aim for, and it's wonderful to hear it's hitting the mark. We hope you enjoy every meal!
Ryan is excellent
Ryan is excellent! He’s efficient and always gives great recommendations!
2026年6月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for the wonderful review, Dr Asratova! We're so pleased to hear that Ryan has been efficient and given you great recommendations - that personal, knowledgeable service is something we take real pride in. We'll make sure Ryan hears your kind words. We look forward to seeing you again soon!
Excellent produce from Dining Solutions…
Excellent produce from Dining Solutions Direct. I have been buying my mixed meat box for several years now. Highly recommend the Coquilles St Jacque too.
Andy (my rep 1513) pops round every 3 months and always has time for a friendly chat. Always happy and cheerful even when it is cold and raining! Thank you for a great service and scrumptious produce.
2026年6月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much, Samantha! It's wonderful to hear that you've been a loyal customer for so many years and that the mixed meat box keeps delivering. The Coquilles St Jacques are a real favourite - great choice! Andy will be really pleased to read this - we'll make sure he sees it. We look forward to many more visits!
The products undoubtedly look and…
The products undoubtedly look and probably are very good quality. A young lad quietly spoken came to the door. He seemed quite nervous and had a script to speak. I went to the van and the real fast talking lad took over. He. Showed me everything very professionally. He was pleasant and personable. But I did feel obliged to buy something and ended up buying stuff for my bbq despite me telling him several times I didn’t have freezer room and couldn’t afford to bulk buy. I ended up spending £100 which I really don’t want to spend. Good sales? Or pressure selling?
2026年6月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for taking the time to leave a review, Liz. We're really sorry to hear that you felt pressured during your visit - that is absolutely not the experience we want our customers to have. We take feedback like this very seriously and will be looking into it. If you'd like to discuss your order or have any concerns, please don't hesitate to get in touch with us directly. We'd love the chance to make things right.
excellent service in explaining the…
excellent service in explaining the different products on 18/6.
2 beautiful meals over the last 2 nights - the angus beef pies and the salmon. Excellent quality - very tasty
2026年6月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you, John! The Angus beef pies and salmon are both fantastic choices - so glad they hit the spot over the last two nights. It's great to hear you had such a good experience on the 18th. Hope you enjoy everything else too!
Dining Solutions Direct からの回答
Thank you, Carly! We'll pass your kind words on to Ryan - he'll be really pleased to hear this. So glad you're enjoying the food!
Dining Solutions Direct からの回答
Thank you, Peter. We’re really pleased to hear you enjoyed the haddock fillets so much. We always aim to provide great-quality products, so your feedback is much appreciated.
Very cheerful and knowledgeable…
Very cheerful and knowledgeable salesman, wasn't pushy but gave me time to think and decide. Bought one box and cooked some tonight - really good quality and excellent flavour.
2026年6月13日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you, Lesley. We’re really pleased to hear you had such a positive experience and that our salesman gave you the time and space to choose without any pressure.
It’s great to know you enjoyed your first box and found the quality and flavour excellent. We really appreciate your feedback and hope you enjoy the rest of your order.
Nice salesman not fab product.
The salesman was nice and he was training someone, not really a problem with the salesperson. But I think the product wasn’t up to my standard and expectations. I think I make better fishcakes and the haddock wasn’t very flavoursome. Hence 3 stars.
2026年6月12日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your feedback. We’re pleased to hear you had a positive experience with our salesman and that the training visit did not affect the service you received.
We’re sorry to hear that the products did not meet your expectations, particularly the fishcakes and haddock. We always aim to provide high-quality food with great flavour, so we’re disappointed that this was not your experience on this occasion.
Your comments are really useful and will be passed back to the team for review. Thank you again for taking the time to share your honest feedback.
Great quality and very friendly guy.
2026年6月15日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely review. We’re really pleased to hear you enjoyed the quality of the food and had a friendly experience. We really appreciate your support.
Tom was courteous and patient16
Tom was courteous, personable and spent time showing us the products. He was also very patient and waited while we assessed the freezer space available. We have not yet had the opportunity to try the chicken and king prawns we bought, but they looked very good.
2026年6月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely review. We’re really pleased to hear that Tom was courteous, personable and patient while showing you the products.
We hope you really enjoy the chicken and king prawns when you get the chance to try them, and we very much appreciate your support.
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