My 125 python is excellent. Solid, good quality and fast. I am 98kgs and 182cm and is perfect for me. I literally take it everywhere now. Prices were very good online. The staff were supportive and he... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
These guys are phenomenal. I contacted them to ask for advice on my partner getting finance for a 125cc. They advised me to use klarna instead. Very easy and good rates. Scooter was delivered next d... もっと見る
I recently purchased a Milan moped from direct bikes. The price was very reasonable. Good quality. Ordering process was straightforward and delivery was incredibly fast. Arrived in perfect condition... もっと見る
This company has bern a pleasure to deal with. They have been amazing in keeping me informed about delivery. I have a very hapoy son enjoying his new scooter which is built to last. Great value. Th... もっと見る
4.7
優良
129件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 66％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Top notch moped
Top notch moped. The people at direct bikes helped me choose a moped suitable for me. Been using for around 6 weeks now very pleased.
2026年7月5日
自発的なレビュー
At last a company that knows what they…
At last a company that knows what they are doing! They are very professional scooter delivered by a friendly courier next day. My 125 scooter quality is very nice and effortless to ride.
2026年7月5日
自発的なレビュー
Fast delivery
Fast delivery. Love my scooter. Nice quality. Makes my life so much easier for work. Would not be without it.
2026年7月4日
自発的なレビュー
My 125 python is excellent
My 125 python is excellent. Solid, good quality and fast. I am 98kgs and 182cm and is perfect for me. I literally take it everywhere now. Prices were very good online. The staff were supportive and helpful.
2026年7月3日
自発的なレビュー
Direct bikes were patient and…
Direct bikes were patient and responsive to my many questions. They gave me confidence to buy. My moped arrived two days later. Good quality at a competitive price.
2026年7月4日
自発的なレビュー
Excellent service
Excellent service, moped looks great! Very happy with you guys. Would recommend to all.
2026年6月25日
自発的なレビュー
These guys are phenomenal
These guys are phenomenal. I contacted them to ask for advice on my partner getting finance for a 125cc. They advised me to use klarna instead. Very easy and good rates. Scooter was delivered next day. So happy with it. Would definitely recommend them, they look after you well. Thank you direct bikes
2026年6月25日
自発的なレビュー
I had the best experience with them…
I had the best experience with them from start to finish. Made buying a scooter easy 👏👏
2026年6月19日
自発的なレビュー
Have a very happy son enjoying his new…
Have a very happy son enjoying his new scooter. Great value. Thank you for all your support.
2026年6月18日
自発的なレビュー
Excellent service all around
I recently purchased a Milan moped from direct bikes. The price was very reasonable. Good quality. Ordering process was straightforward and delivery was incredibly fast. Arrived in perfect condition and rides very well
The tram at direct bikes clearly care about their customers and the quality of their mopeds. I would absolutely recommend them to anyone looking for a reliable moped.
2026年6月18日
自発的なレビュー
Very fast delivery.
Very fast delivery.
First time I have owned a scooter.
I am very pleased with ninja. It looks and sounds absolutely great.
2026年6月16日
自発的なレビュー
Perfect customer service
Perfect customer service. Delivery was bang on. Driver was nice too. My moped is beautiful. Thank you so much.
2026年6月16日
自発的なレビュー
Impressive scooter
I am over 6ft. I have a venim scooter and are really impressed 👍 this scooter is so comfortable and steering does not hit my knees like on most scooters. It's very sturdy on the road, the acceleration is more than capable and it costs very little to run. I would recommend to anybody looking to buy a scooter.
2026年6月13日
自発的なレビュー
This company has bern a pleasure to…
This company has bern a pleasure to deal with.
They have been amazing in keeping me informed about delivery.
I have a very hapoy son enjoying his new scooter which is built to last. Great value.
Thank you for all your support. Will definitely buy from you again.
2026年6月13日
自発的なレビュー
Just had a 125 scooter delivered last…
Just had a 125 scooter delivered last week. The guys have been very helpful from word go. Their customer service is outstanding. I feel very much looked after. Thank you guys. I've had brilliant rides since. John
2026年6月13日
自発的なレビュー
I bought a 125cc venom moped a few…
I bought a 125cc venom moped a few weeks ago and I have to say I'm extremely satisfied with my new moped. They are extremely helpful, knowledgeable and ready to answer ant questions I had. The moped arrived on my selected day of delivery and documentation was quickly followed by post. Great service all round. Thank you!
2026年6月10日
自発的なレビュー
Fantastic scooter
Got a scooter 1 year ago and waited until now to review it. I can confidently say I am very satisfied with the purchase. I was looking for a change in pace from cycling to work. This scooter definitely delivered on that, it is a blast to around and cut my commuting time down substantially. I've ridden around 10 miles every day for past year and it still looks and tides like new. The quality of components including the tires and bearings makes for a super smooth ride! Thank you so much for a fantastic scooter.
2026年6月10日
自発的なレビュー
Very disappointing after-sales service…
Very disappointing after-sales service from Direct Bike. No proper phone support, slow and dismissive email responses, and important documents sent through untracked post.
Spent over an hour with the DVLA only to discover registration could take 4–6 weeks with no support from Direct Bikes.
The company hides behind terms and conditions instead of taking accountability for poor customer experience.
Regret choosing Direct Bikes over more reputable and customer-focused brands.
2026年4月26日
自発的なレビュー
directbikes からの回答
Thank you for your review.
Your statements are factually incorrect.
You state that there was "no proper phone support". Direct Bikes provides customer support via email and customers may request a telephone call-back where required. Assistance was therefore available throughout the process.
You also state that important documents were sent by untracked post. We do not state that we send out documents through tracked post and there is no need for this. Registration documents are sent separately by First Class post, and this information is clearly disclosed on our website before purchase. The FAQ section explains that registration packs are supplied separately by post, We clearly notified you on 2nd May 2026 by email that you registration pack had been sent my post. See below link to screenshot.
https://www.dropbox.com/scl/fi/nayn37dxik0bflklqtczp/Screenshot-2026-06-09-at-04.50.01.png?rlkey=e53adb2xzrhi7dk1m6tgt7vy3&st=v24y5tci&dl=0
At no time did you reply with any issue with this service which is standard in our industry. The DVLA also send their documents by standard post. We can always supply replacement documents quickly if ever needed.
With regard to registration times, vehicle registration is administered by the DVLA and is outside our control. Our Terms and Conditions, which were accepted during the ordering process, clearly state that Direct Bikes is not responsible for DVLA processing times, delays, or errors. You will need to review the DVLA accordingly.
We also disagree with the suggestion that we provided no support. Our records clearly show that we responded to your correspondence and explained the registration process in a timely manner.
We also note your statement that you "regret choosing Direct Bikes over more reputable and customer-focused brands."
Direct Bikes has traded for many years, supplied thousands of customers across the UK, and continues to provide warranty support, parts, and customer assistance to its customers. We therefore do not accept the implication that Direct Bikes lacks reputation or is not customer-focused.
Whilst we respect your right to hold a personal opinion regarding your experience, we believe the statement does not fairly reflect our business or the service provided in this case.
directbikes からの回答
Thank you for your email.
We understand that you have requested documentation in a larger print format as you have trouble seeing. Unfortunately, we do not currently offer documents in alternative font sizes, and all of our documentation is provided in a standard format.
As advised in our email dated 26 March 2026, if you require assistance completing any documentation or have difficulty reading a specific section, please let us know and we will assist. We also advised that you may wish to seek assistance from a family member, friend, or other representative if required.
See below screenshot of email to you:
https://www.dropbox.com/scl/fi/g4u9hjl53xp0exfikhrhk/Screenshot-2026-06-09-at-05.08.29.png?rlkey=5oday6up5r55xchbtc3kh6cv6&st=qn2ipguk&dl=0
We trust this clarifies the matter.
Absolutely love my moped
Absolutely love my moped. Great whizzing around London. Have used now for 4 months and runs like a dream.
2026年1月17日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。