directbikes レビュー 

129
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My 125 python is excellent. Solid, good quality and fast. I am 98kgs and 182cm and is perfect for me. I literally take it everywhere now. Prices were very good online. The staff were supportive and he... もっと見る

5つ星のうち5の評価

These guys are phenomenal. I contacted them to ask for advice on my partner getting finance for a 125cc. They advised me to use klarna instead. Very easy and good rates. Scooter was delivered next d... もっと見る

5つ星のうち5の評価

I recently purchased a Milan moped from direct bikes. The price was very reasonable. Good quality. Ordering process was straightforward and delivery was incredibly fast. Arrived in perfect condition... もっと見る

5つ星のうち5の評価

This company has bern a pleasure to deal with. They have been amazing in keeping me informed about delivery. I have a very hapoy son enjoying his new scooter which is built to last. Great value. Th... もっと見る


連絡先

4.7

優良

TrustScore 5段階評価の4.5

129件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 66%に回答しています

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4.7

すべてのレビュー

(129)

過去12か月のレビュー数: 55

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very friendly service

Very friendly service. I'm slightly short legged so restricted on what I can ride. They had several moods that would be suitable. I went for the 50cc retro and very happy with it!

2025年10月30日
自発的なレビュー
5つ星のうち5の評価

I bought a 125 cruiser moped

I bought a 125 cruiser moped. They gave me good advice. I got regular updates on exactly when my moped was coming. They all talked me through how to look after my moped after it arrived. I'd definitely recommend.

2025年10月30日
自発的なレビュー
5つ星のうち1の評価

impresentables

impresentables , os aconsejo no acercarse
como la mayoria de tiendas del sector el objetivo es vender y una vez han cobrado se desentienden.
teniendo en cuenta los margenes que tienen con las bicis no han consentido hacer un cambio de talla de la bici
entiendo que como profesionales y al comprar una bici muy cara tendrian que aconsejarte y medirte hasta el dedo del pie
el cuidar y mantener a los cliente parece que es concepto que no entienden

2025年10月29日
自発的なレビュー
5つ星のうち5の評価

A+ customer service

A+ customer service, absolutely delighted with my ninja scooter. Had for 8 months now. Hasn't missed a heart beat. Very nippy in traffic and handles extremely well 👍

2025年10月13日
自発的なレビュー
5つ星のうち1の評価

Avoid Direct Bikes – A Complete Nightmare

Firstly I have prove of everything if anyone wants i can give it to him please avoid this seller.
I will not delete this at any cost and I have screenshots that you have posted my 2 address on this website which is totally illegal.
Keep sending me notices and i will keep posting the reviews to help people. This guy is keep threatening me and if anything happens this company owner will be responsible.

This company is a Scam and if you want take me to the court pal I am happy to go.

I purchased a Direct Bike in June 2024 with a one-year warranty, expecting at least basic support from the company. Unlike other companies, Direct Bikes offers no free servicing. Within a couple of months, I encountered issues with my brake pads and front lever. When I contacted the support team, I was quoted £170 (excluding delivery), while the parts team quoted £212 for the same part. After some confusion, I paid £170, only for the parts to be sent to the wrong address.

As a delivery driver, this caused me unnecessary stress and serious disruption. The response from their support team was slow and unhelpful, filled with excuses. What’s worse, you can’t get parts anywhere else in the UK except directly from them—at inflated prices.

Later, I had issues with my ignition. Despite being under warranty, the company refused to help. After posting a review on Trustpilot, they promised me free parts and support, but that turned out to be an empty promise. I ended up spending around £400 traveling between Colchester and Braintree to get the problem fixed at a local mechanic.

One month later, the ignition failed again—still under warranty—but once again, they made excuses, blaming it on lack of servicing. I provided screenshots of their promise for free parts, but they refused to help, telling me to “go back to your mechanic.”

In the end, this additional issue cost me another £320 and wasted seven days of my time. This company is a scam. They operate like a Chinese import business with no parts available outside their control, forcing customers to buy overpriced replacements.

Please avoid Direct Bikes at all costs. Don’t let them scam you like they did me.

2025年1月31日
directbikes ロゴ

directbikes からの回答

Why are you using many fake names in your multiple posts Abu Huraira, Rana Hamza, Ibrahim Sohail and Hasaan Moin which says a lot about this persons nature.

see below to links to all the fake reviews under fake names from him:

https://www.dropbox.com/scl/fi/r8pt3ecf1ojuaqp9p6ozq/Screenshot-2025-02-05-at-03.16.23.png?rlkey=csqf992tjgr4avrnb3nats8fb&st=5ava1z4p&dl=0

https://www.dropbox.com/scl/fi/xbun10v7aikh6ua5stixj/Screenshot-2025-02-05-at-03.16.14.png?rlkey=ia9i21y19oj47ntp7hmt8pc3v&st=x5mv5i00&dl=0

https://www.dropbox.com/scl/fi/bqstdzl61mam4cdj6ytr8/Screenshot-2025-02-05-at-03.16.08.png?rlkey=fs5o0o0iy3nkzc3q4k03mwwia&st=ln60xwg5&dl=0

https://www.dropbox.com/scl/fi/gag2o19h1jjzwt5txxcfo/Screenshot-2025-02-05-at-03.16.02.png?rlkey=qlwqmvpbghws8z1to6zabq9h9&st=6yyu33rr&dl=0

He doesn't like telling the truth. Your real name is Muhammad Hamza Faryad 102 Hickory Avenue,Colchester, CO4 3QN.

The only scam is being carried out by you. You have attempted to blackmail us threatening to write multiple fake reviews if we didn't supply you free parts which you are not entitled to,

We will now show that this review is fake. You have traveled 6000 miles, this confirmed by your own email, see below:

https://www.dropbox.com/scl/fi/66b7p70wy58vdhikbybu1/Screenshot-2025-02-05-at-02.56.37.png?rlkey=tsacu0d72avxim0vytote5pfq&st=hnmb1fyr&dl=0

We requested your focus service records from an approved service centre, you failed to supply and we confirmed this clearly to you in our reply, see below:

https://www.dropbox.com/scl/fi/s1h1gmtpsg3vxijoe3v98/Screenshot-2025-02-05-at-03.03.01.png?rlkey=92g9pqkpv34dzm7yyx1cu35o7&st=ocvnawrh&dl=0

If you have serviced your scooter then show us all 4 missed services. You can't because you have never done serviced your scooter.

There is NO scooter brand including ours that can travel 6000 without correct servicing.

You informed us that you need brake pads, we confirmed very clearly that these are wear and tear parts and you will need to pay for them. This is the same for any manufacturer not just ours. There is no scooter brand that will travel over 6000 miles without brake pads needing replacing.

We kindly offered you a discount and you agreed. See below emails:

https://www.dropbox.com/scl/fi/wehfx4y061s2eczjk5t09/Screenshot-2025-02-05-at-03.08.40.png?rlkey=f3ukbaoqqxgywilb90z24qxun&st=lug6w9qn&dl=0

https://www.dropbox.com/scl/fi/8o4uc11qgkuu3gnrrl7oh/Screenshot-2025-02-05-at-03.08.49.png?rlkey=w7eg0dr0cwrk0i1qluzjir790&st=kks5m1ip&dl=0

But despite this, he then tries to blackmail us by saying if we don't supply him free parts like brake pads he will write negative review under many usernames. The scooter is not under warranty as he has never serviced his scooter at an approved service centre and brake pads are not a warranty item for our scooters or any other major brand of scooters.

`The trust pilot platform is only for genuine experiences from our customers.

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