Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great choice of handsets and tariffs. My choice of handset was ready and available for upgrade on my current contract. Ordering was very easy and straight forward. Customer service was spot on with qu... もっと見る
企業が回答しました
I am very pleased at the service offered by Direct Mobiles. Even after I ordered my new phone they contacted me to inform me of a potential problem, which I knew about, before dispatching my new phone... もっと見る
企業が回答しました
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level th... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We make choosing a new mobile phone simple! All the best UK deals, from all the networks, all in one place and hand-picked by humans. Whether you want the latest iPhone, Samsung Galaxy or a great value SIM only offer, we're here to ensure you get the best possible deal available.
連絡先
Bemin House, Cox Lane, Chessington, KT9 1SG, Chessington, 英国
- 0203 869 4251
- customerservice@directmobiles.co.uk
- directmobiles.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awful customer service
Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separate occasions and I have only been notified after 6pm. It’s my Eid today and I’ve been waiting for my phone to arrive since 11 in the morning. Absolute shambles. Worst company to deal with!!!
They reported me for a fake review
They reported me for a fake review. It was reinstated. I reported them for making fake reviews, and included evidence. They don’t even have a shop and apparently a customer was shown around a shop. Direct Mobiles didn’t report that review for being fake. Direct Mobiles didn’t respond after the reinstatement or edit. Trustpilot didn’t respond so here is another 1 star review for this experience.
Best prices and Best service guaranteed.
I have purchased Phone contracts for myself and my wife over the last 6 years.
I have been able to get the best deals from them.
I have only had to ring them once, and was able to speak to someone in person within 5 minutes.
Excellent phone company.
Took a phone out with these a few years…
Took a phone out with these a few years ago. No hassle came really quick and no problems. Stress free and perfect for covid as you do it all online.
Girl in shop was helpful and showed us…
Girl in shop was helpful and showed us what we were looking for
Bought an iPhone from Direct Mobiles…
Bought an iPhone from Direct Mobiles and the experience was great. Got a great deal and arrived quickly after I ordered! Would highly recommend over any other company
Excellent service
Excellent service, got to chose my delivery day, and the monthly was the best rate I could find.
I prefer their website for choosing phones and plans.
Direct Mobiles, Great Service
I had a great experience with Direct Mobiles. From start to finish they were helpful & sorted me out with a great deal on my new phone. Can’t recommend them enough....
⭐️⭐️⭐️⭐️⭐️
Highly recommend
Great company dealt with dave and he was spot on very easy to communicate with and very helpful gave me. No pressure to a deal I would highly recommend them one of cheapest rates around on phones also
A* Company!
Been a customer of direct mobiles for the past 4 years now and found that year in year out they offer the best deals on contract prices and service is great when getting the mobiles shipped out to you quickly only spoken to customer services when dealing with upgrading and they have been very helpful. Great phone company!
it was satisfactory
Great people to deal with
Great people to deal with. Competitive deals and hassle-free contracts. There's always someone there to help
Great deal 1st class service
Always sceptical buying from anywhere other thsn the providers but pleasantly surprised got me a great deal i could not get elsewhere and really quick to respond
Shambles of a company poorly trained…
Shambles of a company poorly trained staff cannot execute simple requests and mis sold products. Poor systems in place to fix issues in purchase please avoid
Always seems to have best deals
Always seems to have best deals, I've got my last two contacts of them now, would recommend
Was suppose to cut my bill ended up…
Was suppose to cut my bill ended up pay full price absolute load of crap ever use these again
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








