Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separa... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great choice of handsets and tariffs. My choice of handset was ready and available for upgrade on my current contract. Ordering was very easy and straight forward. Customer service was spot on with qu... もっと見る
企業が回答しました
I am very pleased at the service offered by Direct Mobiles. Even after I ordered my new phone they contacted me to inform me of a potential problem, which I knew about, before dispatching my new phone... もっと見る
企業が回答しました
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level th... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We make choosing a new mobile phone simple! All the best UK deals, from all the networks, all in one place and hand-picked by humans. Whether you want the latest iPhone, Samsung Galaxy or a great value SIM only offer, we're here to ensure you get the best possible deal available.
連絡先
Bemin House, Cox Lane, Chessington, KT9 1SG, Chessington, 英国
- 0203 869 4251
- customerservice@directmobiles.co.uk
- directmobiles.co.uk
3.6
まあまあ
2970件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremely helpful and brilliant deals
Extremely helpful and brilliant deals, will not go anywhere else when upgrading or buying a device.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Nikki,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Used, loved, definitely will use again!
Used this company a few times and found that they are very helpful and efficient. Quick and easy service to use and are very clear with the terms and conditions of your purchase. Thank you for such a lovely experience when buying my new phone 🙂 would definitely recommend 👏
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Chloe,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Got a great deal from these guys
Got a great deal from these guys. Customer service is also brilliant. Highly recommended
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Mrs Roberts,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Brilliant company.
I always get my phones from Direct Mobiles, I think they are fantastic and I can't recommend them highly enough. 😊😊😊
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Anthony,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Excellent knowledgeable staff and keen…
Excellent knowledgeable staff and keen prices. Well worth contacting.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi David,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Always found the best deals here
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Kevin,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Great website and tracking of my order…
Great website and tracking of my order with super fast delivery
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Eliott,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Got the chepeat deals for them and…
Got the chepeat deals for them and customer service is brill
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Fast friendly and always honest advice.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Craig,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Best deal for years!
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level that I encountered were extremely helpful. I have had my contract for a few months now and I am still extremely pleased.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Samantha,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Direct Mobiles からの回答
Hi Mark,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
I had two phone contract which direct…
I had two phone contract which direct mobiles at the time was the best deal by fare so I will be using them again
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Eugene,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Best place to get your deals sorted.
Direct mobiles is probably the best place where you can find the best deal for yourself. I can't even complain about the deal they chose for me. It is better then most companies out there.
So what you waiting for go and see Direct Mobiles website and check the best deal for you.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Excellent and quick service
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Barry,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Best value for money
Best value for money. I always go to Direct Mobile as my first port of call for all my comms needs.
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi John,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Every time I've used direct mobiles…
Every time I've used direct mobiles I've had great customer service and couldn't have been happier with how it went and the deals I've got. Thanks for all the hard work
2020年1月31日
自発的なレビュー
Direct Mobiles からの回答
Hi Adam,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
I took an offer from Direct Mobiles 2…
I took an offer from Direct Mobiles 2 years ago, and I was/am happy with the choice I have made.
The service was quick, easy and understandable for anyone.
Look forward to using them again in the next month as my contract is due to expire and they present quite the best offers on the market.
Definitely recommend.
2019年10月10日
自発的なレビュー
Direct Mobiles からの回答
Hi Alexandra,
Thank you for your review.
We are glad that you are happy with the deal and service you received.
We look forward to speaking to you soon to help with your upgrade.
Thank you,
Direct Mobiles
Decided to upgrade with direct mobiles…Great!
Decided to upgrade with direct mobiles again as they are really helpful and I got the deal I wanted
Thankyou Dave Trigg for all your help
Highly recommend
2019年10月10日
自発的なレビュー
Direct Mobiles からの回答
Hi Wendy,
Thank you for your feedback on the service you received from David.
We look forward to helping you with your phone needs in the future.
Thank you,
Direct Mobiles
Easy to deal with and got the phone in…
Easy to deal with and got the phone in a very quick turnaround. Kept me constantly up to date with my order and delivery too
2019年10月9日
自発的なレビュー
Direct Mobiles からの回答
Hi Karl,
Thank you for your review. We love to hear how happy our customers are with our service.
We look forward to helping you in the future.
Thank you,
Direct Mobiles
Direct Mobiles からの回答
Hi Chloe,
Thank you for your feedback.
Please do not hesitate to contact us if you have any other phone needs.
Thank you,
Direct Mobiles
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