The order we placed was fullfilled fully although it did take longer than expected. Feedback was prompt, friendly and always willing to try and improve their service offered. We are satisfied with t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recommend you choose the pay on delivery option if you go with this company. They communicated in long email explanations but this company is unable to determine or estimate when their packages arri... もっと見る
If you are impatient, or need the items quickly don’t order here. BUT, if you can wait this is the best service in town. I ordered the Akai MPC Sample in early August, and the item arrived 6/7 we... もっと見る
I placed my order on the 27th of August and paid in full on the same day. I have repeatedly followed up with them. First I was told the order was stuck in customs. Then I was told it had cleared custo... もっと見る
企業情報
当該企業による記述
DistriNode is a South African online shopping platform designed to make modern retail simpler, smarter, and more transparent. We bring together an extensive catalogue of technology, office, tools, appliances, networking, pet, home, and lifestyle products through a distributor-backed model, giving customers access to a wide range of products in one convenient place. Our focus is on choice, reliability, and a better shopping experience from start to finish. Customers can browse detailed product information, compare options, track orders, receive stock and price alerts, earn rewards, and shop with added confidence through customer-friendly policies such as 14-day returns and flexible payment options, including pay on arrival where available. DistriNode also supports businesses with bulk ordering, business accounts, dedicated stock options, and volume-based pricing for teams that need dependable sourcing at scale. Behind the scenes, we continuously improve our catalogue structure, product data, filters, and customer tools so shoppers can find the right product faster and make better buying decisions. Our mission is to deliver smarter shopping and better living for South African customers by combining broad product access, practical value, transparent information, and responsive support in one trusted online store.
連絡先
40 Beryl Avenue, 0157, Centurion, 南アフリカ共和国
- 0764481562
- sales@distrinode.co.za
- distrinode.co.za
2.7
期待以下
28件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 41％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rough start, but the owner made it right
Shipping took longer than expected, but Distrinode came to the table and communicated the teething issues with setting up its South African operation.
The owner stepped in and took full ownership and refunded the purchase, along with providing the product free of charge.
Alls well that ends well, considering the steps taken to remedy the situation, I would happily endorse Distrinode.
2026年9月3日
自発的なレビュー
Distrinode (Pty) Ltd からの回答
Hi Bjorn,
We sincerely apologise for your experience with order #381012.
Your order was placed on 14 August 2026 and was processed for dispatch from the supplier on 08 September 2026. We fully acknowledge that waiting this long for the stock to be shipped to us was frustrating and fell short of the level of service and communication we aim to provide.
The stock and delivery timeline provided to us by the supplier proved to be unreliable, resulting in an unacceptable turnaround time. We have since terminated our relationship with that supplier and have taken steps to ensure that this particular situation does not happen again.
We can confirm that your package is currently in transit to our warehouse. As soon as it arrives with us, it will be dispatched immediately via courier, and your waybill details will be shared directly with you.
Most importantly, at DistriNode, our commitment is simple: we either deliver the order or refund the customer in full. We do not retain payment for an order that we cannot deliver to your satisfaction.
We sincerely apologise for the delay and for the inconvenience this caused you. We appreciate your patience and your feedback, as it has highlighted an area where we have made changes to protect our customers going forward.
Kind regards,
The DistriNode Team
https://drive.google.com/drive/folders/1ci5Zc86n4bME0hemJGOmxbSV9cI2cvct?usp=sharing
Placed an order on the 18th of August…
Placed an order on the 18th of August for expected delivery on the 30th of August. Sent a follow up email on the morning on the 1st September and was emailed I. The afternoon that my order was cancelled and they will return my money on 14 days. Absolutely terrible service. Save yourself the time and hassle and purchase from another supplier.
2026年9月1日
自発的なレビュー
Distrinode (Pty) Ltd からの回答
Hi Nicholas,
We sincerely apologise for your experience with order #383180.
Your order was placed on 18 August 2026 after we confirmed stock availability with our supplier. Regrettably, on 01 September 2026, the supplier informed us that the item was ultimately out of stock and cancelled the order on their end. We fully acknowledge how frustrating it is to have an order cancelled after stock availability was initially confirmed.
The inventory management and communication provided to us by this supplier proved to be completely unreliable. As a direct result of service failures like this, we have terminated our relationship with that supplier to protect our customers and ensure higher standards moving forward.
At DistriNode, our policy is absolute: we either deliver the order or refund the customer in full. We do not retain payment for orders we cannot fulfill, and your order was fully refunded on the same day we received your banking details.
We sincerely apologise for the disappointment and inconvenience this caused you. If you have any further questions or require confirmation of the transaction, please feel free to reach out to us at accounts@distrinode.co.za or via WhatsApp at 076 448 1562.
Kind regards,
The DistriNode Team
https://drive.google.com/drive/folders/1IpRfKCCFTmJobZo8u-q7jBvxyK1bEu9R?usp=sharing
Fantastic pricing and product range
Fantastic pricing and product range and the staff are friendly, which is quite impressive for a small, new local online store.
One thing to take into account is that some of the imported items can take quite a while to get delivered and the estimated delivery isn't quite accurate which is understandable.
One area that DistriNode can perhaps improve on is better communication and notification of package and delivery status. The guess work can make a customer a bit nervous.
2026年8月27日
自発的なレビュー
Will I ever receive my item or have I…
Will I ever receive my item or have I been scammed? I made a purchase on the 12th August 2026, with an estimated delivery date of the 25th August 2026. I queried them on the 25th and was advised that the item was in transit to the main warehouse on the 18th August 2026. The new estimated delivery date is today, the 27th August 2026. Whatsapp and phone and email cant be reached. I am concerned.
29.09.2026
A positive update since my review.
Edvinas the owner of DistriNode has been really helpful. Yes, they were a month late on delivery but alas, I received my package on the 25th of September 2026.
Original, sealed and in the best condition.
I can only say this from my experience with Edvinas that they do want to give their customers the best service and like many new online companies this one too had hiccups. The comms did get better and so I will still take my chances with DistriNode.
Until my next purchase!
2026年8月25日
自発的なレビュー
Distrinode (Pty) Ltd からの回答
Hi Remona,
We sincerely apologise for your experience with order #381012.
Your order was placed on 12 August 2026 and was processed for dispatch from the supplier on 08 September 2026. We fully acknowledge that waiting this long for the stock to be shipped to us was frustrating and fell short of the level of service and communication we aim to provide.
The stock and delivery timeline provided to us by the supplier proved to be unreliable, resulting in an unacceptable turnaround time. We have since terminated our relationship with that supplier and have taken steps to ensure that this particular situation does not happen again.
We can confirm that your package is currently in transit to our warehouse. As soon as it arrives with us, it will be dispatched immediately via courier, and your waybill details will be shared directly with you.
Most importantly, at DistriNode, our commitment is simple: we either deliver the order or refund the customer in full. We do not retain payment for an order that we cannot deliver to your satisfaction.
We sincerely apologise for the delay and for the inconvenience this caused you. We appreciate your patience and your feedback, as it has highlighted an area where we have made changes to protect our customers going forward.
Kind regards,
The DistriNode Team
https://drive.google.com/drive/folders/1PLkKOgFdka4b50Rq7lCvqtpzbkn-9dl7?usp=sharing
I have order a Garmin trend 850 got my…
I have order a Garmin trend 850 got my reg nr 383387 have purchased on the 19of August i do get a response on messenger but tel me my parcel has been shipped from the supplier......and i am still waiting for Delivery!! Yesterday the 7November they have informed me my order has been cancel i have paid they have received my money now i must apply again guys please stay away from this Distrinode i hope to get my money back have informed Discovery about this scam . Tnx For your replay you have cancel my order you have my money why don't you ship my order that you have told me you have received. So if you are a trusted company send my my Unit then i can review this .
2026年8月18日
自発的なレビュー
Distrinode (Pty) Ltd からの回答
Hi Hennie,
We sincerely apologise for the frustration surrounding order #383387.
Your order was placed and paid for on 19 August 2026, prepared for dispatch on 27 August 2026, and shipped via courier on 08 September 2026. We fully acknowledge that the delay in getting your shipment out fell short of the service standard we aim to provide.
While we always encourage customers to reach out to us directly for an immediate cancellation and full refund—which we process without hassle—you opted to initiate a chargeback dispute directly with your bank after receiving your courier waybill details.
As a result, the matter has entered the formal banking dispute process. Per banking regulations, we were required to submit all transaction, tracking, and fulfillment documentation to your bank. The bank is currently reviewing the case, which takes up to 21 business days to resolve, and the final outcome rests entirely with them.
At DistriNode, our commitment remains simple: we either deliver the order or refund the customer in full. We never retain payment for an order we cannot fulfil. While we must now await the bank’s official resolution, we sincerely apologise for the delays that led to this situation and appreciate your patience while the process concludes.
Kind regards,
The DistriNode Team
https://drive.google.com/drive/folders/13tBqjGVp0tqfBHbHRSyVmmCMjkFwXvxb?usp=sharing
Beware! SCAMMERS! no communication after first purchase…
no communication after first purchase to this shop. Whatsapp and email go unanswered. Call goes straight to voicemail. This is 2 days after purchase. Unacceptable for an online store. Cancelled transaction at bank. Waste of time and money.
UPDATE: this company is deliberately scamming people. They keep on promising refunds using an AI auto prompter. It's now obvious they are lying and have no intention of doing what they say.
2026年8月20日
自発的なレビュー
Distrinode (Pty) Ltd からの回答
Hi Sudhashen,
We sincerely apologise for any confusion or frustration surrounding order #383219.
Your order was placed on 18 August 2026, and we received your request to cancel the order on 20 August 2026. We immediately processed the cancellation on our end, but we have been unable to issue your refund as we are still awaiting your banking details to complete the transfer.
Most importantly, we are fully prepared to refund your order in full. At DistriNode, when an order is cancelled, our commitment is simple: we either deliver the order or refund the customer in full. We do not retain payment for an order that we cannot fulfil, but we require your account details to process the payout.
We sincerely apologise for the delay in finalizing this for you. Please send your banking details directly to accounts@distrinode.co.za so our team can process your full refund immediately. We appreciate your feedback and look forward to resolving this for you promptly.
Kind regards,
The DistriNode Team
https://drive.google.com/drive/folders/1Cr0rCEZlTC2xljkcLhBfuYf1eMOPDzwS?usp=sharing
I'm great full that I received my…
I'm great full that I received my parcel in a great condition and it's working perfectly I was just worried about the time it took cause it was way longer than the estimated time but they were able to communicate that I shouldn't worry about it it's on its way
2026年7月31日
自発的なレビュー
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