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企業情報

  1. ソフトウェア製造販売業者

さまざまな外部ソースから提供された情報

DiviGear provides awesome plugins and child themes to extend the functionality of DIVI Theme. Our products will open the door to new possibilities for divi theme users and developers. Shop for plugins and child theme today!


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3.8

ほぼ満足

TrustScore 5段階評価の4

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(18)

過去12か月のレビュー数: 4件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Support – Fast and Effective!

I experienced a compatibility issue with DiviGear Advanced Tabs after updating to the latest version of Divi 5.

The support team responded quickly, reproduced the issue, identified the cause, and provided a working fix even before the official plugin update was released.

Everything is running perfectly again. Fast, professional, and genuinely helpful support. That's exactly how customer service should be!

Highly recommended!

2026年10月14日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Frank,

Thank you for taking the time to share your experience. We’re glad we could track down the Advanced Tabs compatibility issue with the latest Divi 5 update and get you a working fix quickly.

We appreciate your patience while we reproduced the problem, and your report helped us make sure the fix is included in the official release for everyone. If anything else comes up, we’re always here to help.

Best regards,
The DiviGear Team

5つ星のうち5の評価

Divi Product Carousel - great support!

After updating the website (Divi 5.14 to 5.15), the Divi Product Carousel plugin (5.0.0) caused the site to stop working. Support from the Divi Gear team was immediate—just five minutes after I reported the issue, I received confirmation that they were aware of the problem, had fixed it, and would include the fix in the next plugin update. However, the Divi Gear team was kind enough to send me the corrected PHP file right away, so my site is now working perfectly again! Many thanks to the entire Divi Gear team; I highly recommend their solutions to anyone using Divi!

2026年10月14日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Marek,

Thank you for the kind words, and we’re sorry the Divi 5.15 update caused your site to stop working. We know how stressful that can be, so we wanted to get the corrected file to you as quickly as possible rather than have you wait for the next release.

We’re glad everything is running smoothly again. The fix will be included in the upcoming Product Carousel update, so you won’t need to apply anything manually going forward. If you need anything else, we’re always here to help.

Best regards,
The DiviGear Team

5つ星のうち1の評価

A brand that cannot even keep its promises.

Despite the reassuring words following my last review, most of the improvements that were mentioned have not materialised to date.

Shortly afterwards, a page was published outlining the “development progress” of their modules. Since its publication, that status has not seen obviously changes.

Beta versions of their modules compatible with the then-upcoming Divi 5 were also mentioned. That never happened. When asked about timelines or an estimated release date, they stated that the website did not reflect the actual progress internally, and customers were assured that production-ready modules for Divi 5 would be available from day one once Divi 5 was officially out of beta.

Divi 5 is now out of beta. As of today, no updated plugins appear to have been released. Non even in a beta version.

Requests for updates on their dedicated forum have not received a response, while they appears active in relation to newer product enquiries.

At the same time, lifetime deals continue to be promoted on their website for plugins that, in many cases, have not seen updates for a significant period. Just look at the changelogs.

Based on these observations, I am concerned about the reliability of the commitments made. I hope the situation will be clarified and that customers will receive transparent communication regarding development timelines and support plans.

2026年2月27日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Carlo,

Thank you for taking the time to write this, and we’re sorry for our late reply. Your frustration was fair. We said Divi 5 compatible versions would be ready at launch, and we didn’t meet that commitment. We also should have kept our progress page current and responded to your forum questions instead of leaving them unanswered.

We wanted to let you know where things stand now: all DiviGear plugins have since been rebuilt for Divi 5, and updated versions are available to download from your account. The changelogs now reflect these releases.

We know an update now doesn’t erase the months of uncertainty you dealt with, and we’ve taken your feedback about clearer communication on timelines seriously. If you run into any issues with the Divi 5 versions, please contact our support team directly and we’ll make sure you get a prompt answer. And if there’s any improvement or feature you’d like to see in our plugins, we’d genuinely love to hear it.

Best regards,
The DiviGear Team

5つ星のうち1の評価

I bought divigear carousal and never recieved activation code or account creditials

I bought divigear carousal and after purchase website redirect to a page where I downloaded the carousal plugin. Plugin won't activate without an activation code. I never got a welcome email nor did they setup an account with the email provided at purchase so I could access the activation code. I have sent in 3 ticket emails with no response. Not even acknowledgement that they received the ticket. Still waiting for a response and until then I will never buy again

They contacted me 8 months later with an apology. What a bunch of losers

2025年12月4日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi RJ,

We completely understand your frustration, and we’re sorry. After looking into this, we found no record of your three emails in our support system. It’s likely they were caught by a spam filter or lost to a technical failure on our end. We also only recently claimed our Trustpilot page, which is why we didn’t see your review until months after you posted it.

None of that changes what you went through. You paid for a product, couldn’t use it, and heard nothing back from us. That’s on us, not on you.

We’d genuinely like to make this right. Please let us know what would help most, whether that’s getting the plugin activated, a refund, or something else.

Best regards,
The DiviGear Team

5つ星のうち2の評価

Deactivation to troubleshoot = erasing…

Deactivation to troubleshoot = erasing all your work.
This is a ROTTEN deal. Plugin conflicts happen - a developer must be able to deactivate plugins to trouble shoot conflicts without having to start over from scratch.

2025年9月18日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Lee,

Thank you for taking the time to leave your review. We’re genuinely sorry for the frustration you experienced—it’s never our intention for a troubleshooting step like plugin deactivation to cause the feeling of “starting over from scratch.”

Deactivating DiviGear should not erase your work or settings. All saved layouts, modules, and configurations remain in your Divi Library/WordPress database, even if the plugin itself is temporarily deactivated. If you experienced data loss, it could be a bug, a database conflict, or something unusual in the environment.

If you’re open to it, our support team would love to look directly at your site setup to see what caused this issue. If we can check what caused it in your environment, we can ensure it doesn’t happen again for you.

Hope we can rebuild your confidence in DiviGear moving forward.

— The DiviGear Team

5つ星のうち5の評価

Divi Gear sells good software

Divi Gear sells software with choice of lifetime license great deal ...they have good software but takes a long time for updates ...and in saying that they do a good job when they do updates.

2025年7月18日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Skarky78,

Thank you for sharing your feedback—we’re sorry to hear about your frustration. Let us address your concerns directly:

1. Updates & Transparency

It’s true some of our modules haven’t needed frequent changes, which can create the impression of “no updates.” Stable software doesn’t always require constant version bumps, but we agree we haven’t been consistent enough in showing that work publicly. That’s on us. We’ve created a dedicated Divi 5 status page
so you can track active development and compatibility progress in real time. https://www.divigear.com/divi-5/

2. Security Concerns

We take this very seriously. All our modules follow WordPress coding standards and are regularly reviewed for security. A module not receiving a cosmetic update does not mean it’s insecure. That said, we understand why the lack of visible updates raised concerns, and we’re working to communicate our security and maintenance practices more clearly going forward.

3. Lifetime Licenses

Our LTDs are not a “take the money and run” model. They’re part of our long-term commitment to Divi users. We know trust is earned through action, not promises, which is why we’re focusing on consistent updates, better communication, and Divi 5 readiness.

We hear your frustration and acknowledge where we fell short in communicating progress. Your review is a reminder for us to be more transparent, and we’re taking steps to ensure every customer feels confident in their investment. We’d love the chance to regain your trust and show you the improvements we’re making.

— The DiviGear Team

5つ星のうち5の評価

Excellent support and fast resolution

I had a visual issue with the Blog module and couldn’t figure out why the featured images weren’t displaying properly. The DiviGear team identified the problem quickly and fixed it right away. They were professional, clear in their communication, and resolved everything within a day. Great experience overall. Highly recommended!

2025年6月18日
自発的なレビュー
5つ星のうち1の評価

The Carousel 3.0 currently has a flaw

The Carousel 3.0 currently has a flaw. The button URL does not go to the URL entered in the field. I purged cache at the host level, cleared cache locally, tried different devices, and two different browsers. I got the buttons to work on Chrome on an iPhone 15 with the latest software update, but they did not work on Safari (mobile or web) and not on Chrome desktop. I submitted a ticket and they sent me Loom saying 'it's working fine on our end". Except the links are opening in the original page - not to the individual URLs I entered that went to specific breweries in Vermont. They sent me the note below then closed the ticket. Never letting me respond to the fact that the links are opening in the same page and not redirecting in a new tab... :-\

I opened a 2nd ticket but I have not received a response at all.

If you plan on using the button on this module, don't buy this until they fix the bug.

From DiviGear: Thanks for sharing the site URL. I can see that the button URL is working properly from our end. Could you please clear all the caches and check?
Screen recording: (can't share here)

Let us know if you have any other questions.

Thanks,
Manjurul Islam

2025年4月29日
自発的なレビュー
Divi Gear ロゴ

Divi Gear からの回答

Hi Deana,

Thank you for sharing your detailed experience, and we’re truly sorry for the frustration you went through with our support.

Closing your ticket without giving you the chance to reply made it feel like we cut you off, and we apologize. To clarify—closing a ticket doesn’t mean the conversation is over. You can always respond to reopen it, and our team will continue from there. That said, we recognize that in your case, our follow-up fell short. We’ve since adjusted our process to keep tickets open until customers confirm the issue is resolved, and we’re making our communication more consistent.

Deana, thank you again for pointing this out—it helped us improve, and we hope to earn back your confidence over time.

— The DiviGear Team

5つ星のうち5の評価

Manjurul responded very quickly to my…

Manjurul responded very quickly to my question as to why my plugin was not updating correctly. He gave me very clear directions on how to resolve the issue and I had it fixed in few minutes. I appreciated how fast this was all resolved. Thank you Manjurul!

2025年1月24日
自発的なレビュー
5つ星のうち5の評価

Exceptional Service and Quick Support – Highly Recommend!

I recently encountered an issue, and the team at Divi Gear resolved it promptly and professionally. Their customer service is excellent, and I truly appreciate how attentive and helpful they were throughout the process. I would highly recommend their services to anyone looking for reliable and efficient support. Thank you again for your amazing help!

2025年1月15日
5つ星のうち5の評価

They responded quickly to my problem

They responded quickly to my problem, although the solution was to disable an option (I don't know what would have happened if I really needed that option), but the response and help were very efficient. The slider meets my expectations very well.

2024年12月30日
自発的なレビュー

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