DJDeals.com レビュー 

189
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a confo... もっと見る

5つ星のうち1の評価

These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and... もっと見る

5つ星のうち1の評価

Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunda... もっと見る

企業が回答しました

5つ星のうち3の評価

I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I ca... もっと見る

企業情報

  1. 電子機器店

さまざまな外部ソースから提供された情報

DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

189件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(189)

過去12か月のレビュー数: 2

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Question on product

Fast response

2021年10月5日
自発的なレビュー
DJDeals.com ロゴ

DJDeals.com からの回答

Thanks Rich! We do our best to be as responsive as humanly possible! :)

5つ星のうち5の評価

Great customer service

Stavros was very helpful when I needed answers regarding shipping. Very courteous and super fast communication. Cheapest price on the internet for my Jetpack slim bag. 5 stars!

2021年9月7日
DJDeals.com ロゴ

DJDeals.com からの回答

Thank you so much Joshua, so glad we could help you out, we appreciate you!

5つ星のうち1の評価

Horrible experience

2021年8月20日
DJDeals.com ロゴ

DJDeals.com からの回答

Good job Ken! We will let RCF know that you didn't like the RCF CVR ART 725 Protective Covers that they shipped to you.

5つ星のうち3の評価

Good product but very slow shipping / delivery

Slow delivery -- Ordered the item on June 23rd and received it on August 9th.
Six weeks is too long.

2021年8月11日
DJDeals.com ロゴ

DJDeals.com からの回答

Joe must have missed the giant green banner at the top of all 20,000 pages of the website that says:

Factories are severely impacted by a global pandemic & manufacturers are extremely backordered. In many cases you must be willing to wait in line 1-6 months for orders to ship.

5つ星のうち1の評価

This was one of my worst customer…

This was one of my worst customer experiences I have had in my life. I was lied to about the shipping and delivery date multiple times throughout the process. I would request updates and I was told to cancel my order. There was no help to get me valid information. I received my out for delivery email days after I received the package.. I would pay money to never have to deal with this type of incompetency again.

FYI - even during a pandemic you can respond and provide information to a customer... At every turn I was misled. You can report me to any list you want, but I hope nobody has to deal with this lack of communication and professionality again

2021年8月2日
5つ星のうち1の評価

I paid for an item which cost me $158…

I paid for an item which cost me $158 to ship to Puerto Rico and I’m still waiting for “shipping label to be made by seller” according to UPS. This is absurd. It’s been two weeks already.

2021年7月23日
DJDeals.com ロゴ

DJDeals.com からの回答

Joel Vazquez
Calle Tulipán BA16 Valle Arriba Heights
Carolina
Puerto Rico 00983
+17874397667
vazquez_joel@yahoo.com

THIS IS A FAKE REVIEW.

Obviously you can't use the UPS website to track an order that was shipped USPS. Your USPS tracking number has been sent to you 4 times so far, and yet you continue to ask for it over, and over, and over again.

https://tools.usps.com/go/TrackConfirmAction_input?strOrigTrackNum=9405803699300796877220

July 23, 2021, 4:36 am
Departed USPS Regional Facility
CATANO PR DISTRIBUTION CENTER
Your item departed our USPS facility in CATANO PR DISTRIBUTION CENTER on
July 23, 2021 at 4:36 am. The item is currently in transit to the destination.

July 23, 2021, 2:28 am
Arrived at USPS Regional Destination Facility
CATANO PR DISTRIBUTION CENTER

July 16, 2021
Pre-Shipment Info Sent to USPS

ProX, the manufacturer that processed & shipped this order, has no idea why this person keeps emailing them complaining that they didn't ship the order. ProX shipped it in full, and ahead of schedule. The buyer just doesn't understand how the USPS website works apparently. Everyone here can clearly see that the USPS shipped the package long ago, so obviously this review is fake, and has now resulted in a permanent ban of this buyer from the website per the Terms & Conditions of Sale.

5つ星のうち1の評価

I purchased the AG 800 disinfecting…

I purchased the AG 800 disinfecting fogger
I needed information on what solutions to use no one ever returned an email then I wanted to returned it I email you guys more then 30 times stating to go back to my original email ect...I'm going to eat -it on this over $340 but i will NEVER order from your website and if I know some one trying to order from you guys I will 100% stop them worst website

2021年7月13日
DJDeals.com ロゴ

DJDeals.com からの回答

Liliana Canela
5532 spinnaker Drive Apt 2
San jose, CA 95123
4087592106
lilianacanela56@gmail.com

Your fake review isn’t helping anyone 😂

Looking at our email history it looks like you asked for an RA 4 times, and 4 times you were sent an response in less than 1 minute from our customer service team with instructions; and all 4 times you ignored the instructions.

Nobody else has ever had a hard time with a Return Authorization, in fact, 4 of our amazing customers just got RA’s today!

You’d probably want to refer yourself back to the Return Policy to see how everyone else does it, rather than leaving a fake review about things that never happened.

https://djdeals.com/customer-service/#RETURNS

5つ星のうち5の評価

The tracking was good

The tracking was good. I was able to go to FedEx website and use the tracking number. But, the driver didn't seek my signature. He just left it on the porch. (The pandemic might have caused FedEx to change their policy for deliveries. But, I added the signature requirement for $5.99). I feel that I added it for nothing.

2021年6月20日
DJDeals.com ロゴ

DJDeals.com からの回答

Hi Jerry! Thanks for the feedback! We really appreciate your business, and we will tell Gravity Stands that their carrier failed to get your signature upon delivery even though they specified it.

5つ星のうち1の評価

The merchandise I received was…

The merchandise I received was exceptional; however, I did not receive all of it, and I am having a hard time getting everything I paid for. Disappointed…
I actually DID contact them and was told I would get a call back.I never got the call back. I have witnesses who saw me open the box. I have the phone records to prove it. This is NOT a false claim.I also have the emails to prove it. If this is how you do business…
Do not go through DJDeals if you have an issue with an order such as missing merchandise. I actually contacted the company, Chauvet, and all I had to do was provide my invoice, and they immediately sent me my missing merchandise. They also said that they never said it was a false claim. I told them what happened, and they did not in any way imply that I had already gotten the merchandise.I often order lighting equipment, and I will go straight through Chauvet next time. Chauvet provided exceptional customer service (not DJDeals)! 5 stars for Chauvet!

2021年6月14日
DJDeals.com ロゴ

DJDeals.com からの回答

Hi Lynnette Sauers,

You were told to contact Chauvet directly as your claim that Chauvet failed to ship your order fully was proved to be false by Chauvet's distributor. The distributor said" This person is lying, obviously the package was shipped complete, and way ahead of schedule, she should be thrilled".

You were instructed to email luis@gearclubdirect.com or to call (855) 556-8444 but you failed to do so and instead wrote a fake review.

Lynnette Sauers
489 Winthrop Street
South Williamsport, PA 17702
5705600675
elliotsrs@gmail.com

5つ星のうち4の評価

Great product

Great product. These Eurolite cases are hard to find. Fast delivery and the packaging was better this time but not great. Would recommend DJdeals to anyone.

2021年5月27日
DJDeals.com ロゴ

DJDeals.com からの回答

Hi Peter! Procases ships all orders directly to you; and they package all of their shipments in China at the factory, so that's not us packaging them :) We see that you've bought two of these from us, what could we do to make your review of our store 5 stars instead of 4? We do our best to ensure that all of our customers rate us 5 stars and if there's anything we can do to improve our website, we'd love to know!

5つ星のうち5の評価

Satisfied customer

Satisfied customer, My experiences was well serviced no problems with the equipment on time delivery no problems

2021年5月10日
DJDeals.com ロゴ

DJDeals.com からの回答

Thank you Steven! We appreciate having you as a customer :)

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