DJDeals.com レビュー 

189
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I guess I'll add my name to the list of unhappy customers of this business. I had purchased a power conditioner from this company, used my credit card, and finished the transaction. I received a confo... もっと見る

5つ星のうち1の評価

These people were HORRIBLE to deal with I would give them 0 stars!!! They were so unprofessional and mean. I would never buy from them because of how the staff is there on emails its just wrong and... もっと見る

5つ星のうち1の評価

Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunda... もっと見る

企業が回答しました

5つ星のうち3の評価

I just received the Acesonic VHF-8012 great buy from DJ Deals; unfortunately one of the microphones while in the charging cradle is not making contact. Following the instructions in the manual, I ca... もっと見る

企業情報

  1. 電子機器店

さまざまな外部ソースから提供された情報

DJDeals.com began as the only dance music vinyl record DJ shop in the entire state of Vermont way back in the year 2000, called Joyryde Records, & evolved into one of the worlds largest retailers of DJ equipment & effect lighting in the world; serving over 200,000 musicians in the last 2 decades.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

189件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(189)

過去12か月のレビュー数: 2

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Retail Space Mixer

Ordered a mixer for our retail floor music setup. DJDeals had the best price and were easy to work with. Shipping was fast too.
I would highly recommend using DJDeals!

2020年12月26日
DJDeals.com ロゴ

DJDeals.com からの回答

Thank you! We appreciate your business!

5つ星のうち1の評価

Seems like was open box

Seems like was open box
Staples were removed from box
Box Re taped closed
Should have been told
Discount should have been applied

2020年12月25日
DJDeals.com ロゴ

DJDeals.com からの回答

Crown says "In 20 years we have never sold, or shipped any product that wasn't brand new and sealed, this customer is clearly very sketchy, and we will not be doing business with him ever again". This customer has been reported to the Bad Buyer list as to be avoided at all cost: https://badbuyerlist.org/buyer/6a908bd4cc49fbfb530b783d

5つ星のうち1の評価

You sold me something you didn’t have…

You sold me something you didn’t have you haven’t refunded my money yet how would you feel

2020年12月19日
DJDeals.com ロゴ

DJDeals.com からの回答

TRUSTPILOT FAKE REVIEW.

This is the mail system at host gateway23.websitewelcome.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

tysonray56@gmail.com: host gmail-smtp-in.l.google.com[173.194.201.26] said:
550-5.1.1 The email account that you tried to reach does not exist.
Reporting-MTA: dns; gateway23.websitewelcome.com
X-Postfix-Queue-ID: 502782512
X-Postfix-Sender: rfc822; info@djdeals.com
Arrival-Date: Tue, 15 Dec 2020 16:10:24 -0600 (CST)

Final-Recipient: rfc822; tysonray56@gmail.com
Original-Recipient: rfc822;tysonray56@gmail.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does
not exist. Please try 550-5.1.1 double-checking the recipient's email
address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
https://support.google.com/mail/?p=NoSuchUser v129si49193oif.117 - gsmtp

5つ星のうち5の評価

Beyond Amazing Customer Service

The Team at Dj Deals takes pride in the company and shows genuine interest in the satisfaction of their customers. This
is the first time I have ordered from Dj Deals and I can honestly say the customer service is beyond outstanding. I want to highlight one of the agents who I worked with the most, Stavros, for being so quick to respond to all my questions/ concerns, patient and understanding. We will definitely recommend this website to everyone. Thank you. Charisse

2020年10月30日
自発的なレビュー
DJDeals.com ロゴ

DJDeals.com からの回答

Thank you so much Charisse! We appreciate you :)

5つ星のうち1の評価

Don't walk--RUN!

While for more than two weeks I have been unable to (in any shape form, or fashion,) reach ANYONE at DJdeals, it took them less than 15 minutes to lodge a complaint with TrustPilot that my review violated the guidelines! Humm. What would the review be If that same energy had been invested in taking care of their customer? I have NEVER written a bad review for a company. But by now, in the midst of this epic time suck, it is the principal of the thing. I invite DJdeals to reach out to me to offer the baseline standard of support a civilized society has come to expect. Otherwise, I will invest additional time in warnings in other review venues available to me on the net. DJdeals, you have now raised the bar for being bad.

To all who read this review and wish to purchase something from DJdeals, be forwarned–– you CANNOT get in touch with these people. It is as if they do not exist. The obstacles to communication are many. It is designed that way.

In numerous attempts over the past two weeks to contact DJdeals to get a Return Authorization, every phone call is a busy signal (I’ve not heard one of those in 20 years) and my “click here” on the website to speak to someone about an RA promptly takes me to Chat to explain to the artificial person what I want to do. The AI (artificial intelligence) swiftly hands me over to “Just Answer Electronics and TV” where I am invited to Pay– to get an answer to my technical support question– that I do not have.
Astonished!

All I can say is: WHAT A JOKE!

I purchased the Behringer X Air XR12 12-Input Digital Mixer. I received it, within a few days and assumed all was well. I learned, to my surprise, that only the XR18 connects to my iMacPro via USB. The USB connection on the XR12 with, its stereo out signal, is only for storage and will not send to my DAW in the iMacPro.
Don’t walk. RUN! Don’t be lured in by a good price. You may find yourself screwed and stuck with a piece of very expensive equipment you can’t use!

If there was anything lower than one star, I would choose it.

J Bush, Suwanee, GA.

2020年10月13日
DJDeals.com ロゴ

DJDeals.com からの回答

Sorry Jerry Bush, but it appears that you might be quite confused.

DJDeals.com hasn't had a phone number since 2001, so nobody here has a clue who you might be attempting to call. If you fabricated your own phone number for us, and then frustrated yourself by calling it, there's not much we can do to help you.

Also, we quite clearly have the best return policy in the music industry, with FREE returns, NO restocking fees when you return an item to us in new condition, and a generous 30 days to return any product. You also appear quite confused about the return policy considering that DJDeals.com doesn't have a "chat" system, and never has, in 21 years. We also do not have whatever this AI thing is that you claim lol. We have one method of contacting us, email...which roughly 15,000 customers a year use, without issue.

Are you confused about where you placed this order? Are you perhaps using some other website to attempt to get a return authorization that isn't our website and has nothing to do with us?

Are you perhaps reviewing the wrong website? Quite literally everything you said above is completely made up and has nothing to do with DJDeals.com, and anyone can figure that out by simply going to the contact page of our website and seeing that there is no such thing as a chat, nor is there any such thing as a phone number.

We will inform Trustpilot that this review is fake.

5つ星のうち3の評価

Delivery was fine

Delivery was fine, but the bag was to big. I thought it was the smaller version. Your return policy is impossible, maybe it’s that way on purpose. Either way doesn’t help.

Stay safe

2020年10月12日
5つ星のうち5の評価

These guys kick butt!

These guys kick butt! I was shopping for a 4 channel compressor unit that was in very short supply throughout the US. These guys not only got one to my front door in just a few days it was at a great price! Easy to work with and super professional!

2020年9月23日
自発的なレビュー
DJDeals.com ロゴ

DJDeals.com からの回答

Thank you James! We appreciate your business!

5つ星のうち5の評価

Good company to work with

I received the slip mats late because they came from Japan, but they kept me informed through the process & came quickly received them when they got to the states. They came well packaged & undamaged.

2020年9月4日
自発的なレビュー

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