DocTap レビュー 

1,572
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited Dr. Nitin Mehra today at the Clapham surgery. So pleased I did, he went above & beyond to help with my diagnosis. He listened intently to my concerns & dealt with everything profess... もっと見る

企業が回答しました

5つ星のうち5の評価

Really impressed with Dr Lakshmi Kumar. She was thorough, listened carefully and ordered a full blood panel with clear explanations. She spotted things that needed follow up and gave me a clear action... もっと見る

企業が回答しました

5つ星のうち1の評価

Shambolic. Booked an appointment weeks in advance to work around a busy diary. Got reminder confirmation email 08:30 day of appointment. Arrived to be told the doctor had cancelled all her appointm... もっと見る

企業が回答しました

5つ星のうち5の評価

Saturday 3rd December 2022 Prompt and helpful telephone assistance Tested me in their own good sized consulting room, in a prestigious Central London Pharmacy Testing technician welcoming, defi... もっと見る

企業が回答しました

企業情報

  1. 診療所

当該企業による記述

Same day private GP appointments from £29. DocTap have 11 London GP clinics, open 7 days. Prescriptions, diagnosis, blood tests & referrals. Book online now.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1572件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(1,572)

過去12か月のレビュー数: 24

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I tried to change our covid test…

I tried to change our covid test appointments and was unable to, so I contacted Doc Tap via email and received a reply from Jessica Cueto. I was so happy Ms. Cueto was able to change our appts and such a fast response. I was incredibly happy with the service, from booking online and the email experience... and I will recommend!

2022年2月28日
自発的なレビュー
5つ星のうち5の評価

Excellent expérience

Excellent expérience. I was running a little bit late and when I got there they were all cleaned up and ready to close. But Tracy helped me out. Very professional and friendly!

2022年2月27日
自発的なレビュー
5つ星のうち5の評価

COVID TEST - DEEPAK KATARIA

I have had a very good experience with DocTap, starting from my first query to setting up the appointment, sampling, results and Invoicing

I am also thankful to Ms. Jessica Cueto for her very efficient & prompt support to my request for an Invoice copy by email. This is highly appreciated

I again thank all at DocTap for their support

Thanks & Best Regards

Deepak Kataria

2022年2月24日
自発的なレビュー
5つ星のうち5の評価

Great Experience with DocTap Balham

I had such an easy time booking an RT-PCR test with DocTap for my husband and myself as a requirement for travel. Instructions were sent through email and were very clear. We arrived a few minutes before appointment time and were served immediately by the friendly healthcare professionals in full PPE. I also like the fact that it is an outdoor setting. We booked the same day PCR and expected the results to come much later in the night but they beat all expectations as the results were in our inbox before 7 pm. We were also updated every step of the way. Fantastic job! So happy we chose DocTap. Highly recommend!

2022年2月21日
自発的なレビュー
5つ星のうち5の評価

Such great service

Such great service. The young woman who dealt with me was amazing. So kind and considerate to me after a very stressful journey to London from Uckfield due to storm Eunice.
Such a shame the service is limited to London.

2022年2月19日
自発的なレビュー
5つ星のうち5の評価

We had a great experience at DocTap…

We had a great experience at DocTap London Bridge. Our family of 7 went for Covid tests to return to the US. We made an error with the booking and Tracy couldn’t have been more helpful, patient and pleasant sorting it out for us. She made a stressful situation very bearable. Her colleagues were delightful and very professional too. I would HIGHLY recommend DocTap for your healthcare needs

2022年2月19日
自発的なレビュー
5つ星のうち1の評価

Staff didn't know what tonsils are

I went to get a pcr test. The staff stuck the swab down my throat and I vomited. I told him you're meant to brush it against the tonsils. He said "what are tonsils?".
Won't ever be using this company again

Doctap the swab isn't meant to go halfway down your neck...

2022年2月17日
自発的なレビュー
DocTap ロゴ

DocTap からの回答

Dear Rosh,

We are very sorry that you felt your experience with DocTap was less than satisfactory.

With your permission, someone from our team will be in touch with you shortly to obtain fuller information from you regarding your testing experience, as we take all testing concerns seriously.

Our HealthCare assistants are trained in performing Nasal and Oropharyngeal swabs. In Oropharyngeal swabs, the swab is directed toward the rear wall of the oropharynx and it is rotated a few times before removal. This can unfortunately cause a gag reflex in some patients.

We sincerely apologise if you felt that the swabbing technique was too invasive. To reduce discomfort, we encourage our HealthCare assistants to use tongue depressors and move at the pace the patient is comfortable with. We will be closely auditing all testing at the branch, and re-training the Healthcare assistant in question.

Again, we are very sorry for any inconvenience caused.

Kind regards,

The DocTap Team

5つ星のうち5の評価

Highly recommend!!

Extremely professional service- received my results after little over 12 hours, and was kept updated at every stage of the process. Would highly recommend and will 100% be using this service again

2022年2月16日
自発的なレビュー
5つ星のうち5の評価

I had a COVID-19 PCR testing (results…

I had a COVID-19 PCR testing (results the next day) for a flight out of the UK done with Doctap. Booking an appointment with them was easy and payment process straightforward. When I showed up on time, there was a separate line to Doctap and John Bell own testing point, with former taking a notch longer, but I gave my sample on time (in the morning). After that I have been promptly informed via email about every update until I received my certificate the following night. Totally endorse.

2022年2月16日
自発的なレビュー
5つ星のうち5の評価

Exquisite service

We booked day-2 tests for a family get away in London. We had to postpone our trip twice and in the meantime UK Covid rules changed also twice. The whole process with DocTap (booking, rescheduling, cancelling) was easy, comfortable and fast. It is refreshing to receive such exquisite service. The support team was extremely swift and effective. Keep it up!

2022年2月14日
自発的なレビュー
5つ星のうち5の評価

Highly recommended

Booked easily at good price and perfect location. Better still, when we cancelled due to regulation changes they refunded our money at once and with no fuss. We'll be sure to use them again.

2022年2月14日
自発的なレビュー
5つ星のうち5の評価

Very good service and super fast

Very good service and super fast. The test location for the outward journey was easy to find, and the result cam through within half an hour. The Day 2 test was a self-test, with clear instructions and the result was almost instananeous (two minutes!)

2022年2月13日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報