Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... ãã£ãšèŠã
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I needed an appointment urgently and as soon as i opened the app there was an appointment in 10 minutes!! Within the hour I had a referral letter ready to see a consultant. The doctor was kind underst... ãã£ãšèŠã
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Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... ãã£ãšèŠã
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At 1.30am I was able to talk through my concerns with a lovely caring and friendly doctor. She laid it all out straight, answered all my questions and so I reluctantly went to A&E where 5 hours later... ãã£ãšèŠã
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At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
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19-21 Great Portland Street, W1W 8QB, London, è±åœ
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4.3
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Make this insurance a priority!
Incredible service from the outset. Same day appointment and referral to a specialist. Thank you for your swift and caring service during a time of need âºïž
2025幎10æ6æ¥
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Doctor Care Anywhere ããã®åç
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Video Doctor appointment in 15mins
My own surgery was full no appointment's that day, so I booked an appointment with "doctor care anywhere" within 15mins I was talking to a doctor on video call. You can't get a quicker appointment than that. My prescription was sent to me i took it to my local chemist and 30 mins later I had my medication.
2025幎10æ21æ¥
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Doctor Care Anywhere ããã®åç
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
It is an awful experience
It is an awful experience. The doctor is Dr A Afzal which is so unhelpful. She asked so many questions and then told me the time is up and asked me to see another doctor because she could not do it. She seems to end the session in a rush and tries to push me to another doctor because she does not like the case. Very awful experience with so many excuses.
2025幎10æ21æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Shockingly poor communication
Shockingly poor communication. Appointment booked, cancelled with no explanation. Called the call centre as instructed on the app. Told it was an IT glitch and the GP couldn't call as a result. Fine. Annoying but it happens. Booked another gp for a later time, that one also comes and goes (the only way you know is to sit and wait for an email to say cancelled.
Called call centre again, this time apparently there is a problem with my account. Asked what the problem was, told they couldn't say but apparently now fixed. Well someone isn't being truthful are they. Either the first or second call centre member of staff. Will now have to attempt a third time but I dont have the energy for it. It should be a smooth easy process, it's anything but.
2025幎10æ14æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
I made an appointment and it gotâŠ
I made an appointment and it got cancelled 30 mins before the time; I re-booked with another doctor, and it got cancelled 10 mins before the time.
2025幎10æ13æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Highly professional service!
The doctor phoned me at the appointed time and effectively gave me a medical consultation over the phone.
He was highly professional, supportive, caring and encouraging, and reassured me in the process.
I would highly recommend this service.
2025幎10æ8æ¥
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Doctor Care Anywhere ããã®åç
Hi Philip,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really useful service but don't opt to get Prescription delivered
It's a really useful service included in my healthcare plan and it's easy to book an audio or video call with a GP, even at weekends, with a range of appointments and a choice of male or female Doctor available, according to your preference.
I've used the service a few times and there has been the occasional technical glitch, or the GP has been running late, but they always phone and you can have a telephone call as a backup. In my experience, the GPs are very knowledgeable and reassuring and able to answer any questions that I've had.
My one criticism is that the prescription service isn't very joined up. You can have the prescription sent electronically to your local pharmacist, but that isn't always convenient, especially for those that work during working hours during the week, when pharmacies are open (i.e. those most likely to have a healthcare plan and need to use the service!), so I opted to have my prescription delivered, thinking it would be a next day service. The information sent in emails and on the site is inconsistent, with the FAQs saying you'll receive a link to make payment and arrange delivery (making it sound automated and more or less immediate) and the prescription email itself saying someone will be in touch via phone... It turns out that it takes 2-3 days for the "partner" to get in touch (I actually received an SMS and an email 2 days after my appointment) and a further 2 working days for the prescription to be delivered. Meanwhile, once you've opted for delivery, you lose the ability to print the prescription out or take it to a physical pharmacy. Fortunately, my prescription wasn't medically urgent, but it's only natural to want to get treatment as soon as possible after it's been prescribed, so I ended up looking online and it turned out I could get the medication I was prescribed delivered next-day OTC, without a prescription and for a bit cheaper than the "partner" eventually quoted... I would therefore recommend looking around before requesting the prescription and taking it to a pharmacy yourself if you're in a hurry.
Otherwise, would definitely recommend the service
2025幎10æ5æ¥
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Doctor Care Anywhere ããã®åç
Hello Danielle,
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Kind regards,
Doctor Care Anywhere
Good listening and response
Good listening and response. Missing a star as online it's hard to make eye-contact and that would be better.
2025幎9æ29æ¥
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Doctor Care Anywhere ããã®åç
Hi Chris,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Fabulous, professional service
Failed to get adequate or timely response from 111 service so used Doctor Care Anywhere for the first time. What a fabulous experience ! Easy booking on the App, choice of times and clinicians all within 15 minutes of being on the app, the ANP I had was brilliant and professional. Email prescription immediately meaning I had the necessary antibiotics about 90 minutes after first opening the App. Makes me wonder why I would ever use my overworked NHS Doctors practice ever again ?
2025幎9æ27æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great consultation and easy to access
Great consultation and easy to access
2025幎9æ26æ¥
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Doctor Care Anywhere ããã®åç
Hi John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service.quick appointments andâŠ
Great service.quick appointments and very understanding.cannot fault this service.
2025幎9æ25æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Highly Recommended
The simplicity of making an appointment, any time of the day, particularly at a time of vulnerability makes the service so valuable. The doctors are personable and thorough and a detailed treatment plan or referral are written immediately.
2025幎9æ21æ¥
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Doctor Care Anywhere ããã®åç
Hi Linda,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great doctor
Great doctor, very thorough discussion, happy with the outcome
2025幎9æ23æ¥
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Doctor Care Anywhere ããã®åç
Thank you for taking the time to leave your review, Rachael. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Bureaucracy
When i needed the service, i was drowned in bureaucracy to prove my children are indeed mine
That being despite my employer paying for the "benefit" and registering my kids as dependents.
Waste of time and money
2024幎10æ13æ¥
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Doctor Care Anywhere ããã®åç
Hi Michael,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Doctor Care Anywhere
Super service provided
We have Doctor Care Anywhere through work. I made an appointment for a non urgent matter. Got an appointment within 45 minutes and had a video consultation. Superb service and the practitioner was super helpful and sent me a referral to a dermatologist within one hour. Can highly recommend.
2025幎9æ18æ¥
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Doctor Care Anywhere ããã®åç
Hi An-Magritt,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Not reliable garbage
The service is absolutely unreliable due to thechnical issues, and incompetent support is unable to help
2025幎9æ15æ¥
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Doctor Care Anywhere ããã®åç
Hi Aleksei,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very quick to setup an appointment
Very quick to setup an appointment. The Doctor was brilliant and the video call really helped.
2025幎9æ4æ¥
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Doctor Care Anywhere ããã®åç
Hi Pratik,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant service and support from aâŠ
Brilliant service and support from a caring doctor.
2025幎9æ11æ¥
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Doctor Care Anywhere ããã®åç
Hello,
Thank you for your kind words. We're pleased to hear you had a positive experience and felt well supported by a caring clinician. Thatâs exactly the standard of care we aim to provide.
We appreciate you taking the time to share your feedback and are here if you need us again.
Best regards,
Doctor Care Anywhere
Doctor Care Anywhere ããã®åç
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Dr.very kind and polite
Dr.very kind and polite . He was very good listener.his name is Harwinder pal singh.
2025幎8æ30æ¥
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Doctor Care Anywhere ããã®åç
Hi Sophie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
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